"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"The most important feature for me was the iPhone app."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"The most valuable feature is the dial-in capability."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"The most important feature of TeamViewer is its ease of use."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"It is fairly feature-rich and stable."
"I have been satisfied with TeamViewer overall."
"TeamViewer is fast and easy to manipulate."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"GoToMeeting is too slow, which is why we no longer use it."
"The newer user interface takes a bit longer to get used to."
"I didn't like the fact that they tried to make their new version look like Zoom."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"The solution could always be more secure."
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."
"I would like to see better support for mobile devices."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"The solution could have better scalability."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"The installation and the update agent could improve."
GoToMeeting is ranked 6th in Virtual Meetings with 15 reviews while TeamViewer is ranked 2nd in Virtual Meetings with 9 reviews. GoToMeeting is rated 8.0, while TeamViewer is rated 8.4. The top reviewer of GoToMeeting writes "A straightforward setup with good stability and decent pricing". On the other hand, the top reviewer of TeamViewer writes "Very helpful for tech support with good stability and scalability". GoToMeeting is most compared with Zoom, Skype for Business, Webex, BlueJeans Meetings and 3CX Live Chat, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Zoom and GoToMyPC. See our GoToMeeting vs. TeamViewer report.
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