We performed a comparison between GoToMeeting and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most important feature for me was the iPhone app."
"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"It works, it's reliable."
"Even for somebody who does not have a lot of experience, they can easily use it."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"The solution is scalable."
"It is fairly feature-rich and stable."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"I would like to see better support for mobile devices."
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"It is not so stable."
"The sound quality is good but the video quality needs improvement."
"I didn't like the fact that they tried to make their new version look like Zoom."
"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."
"It becomes complicated to switch from one monitor to another for different windows."
"I don’t see any areas where improvement is needed."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"The performance could always be better."
"The installation and the update agent could improve."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
GoToMeeting is ranked 8th in Virtual Meetings with 24 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 84 reviews. GoToMeeting is rated 7.8, while TeamViewer is rated 8.6. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToMeeting is most compared with Skype for Business, Adobe Connect, Zoom, BlueJeans Meetings and GoToWebinar, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central. See our GoToMeeting vs. TeamViewer report.
See our list of best Virtual Meetings vendors.
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