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GoToMeeting vs Polycom RealPresence Clariti comparison

GoTo and Poly are both solutions in the Virtual Meetings category. GoTo is ranked #8 with an average rating of 9.5, while Poly is ranked #11 with an average rating of 8.5. GoTo holds a 3.2% mindshare in VM, compared to Poly’s 1.7% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 100% of Poly users who would recommend it.
GoToMeeting
Read 26 GoToMeeting reviews
  • 587 Views
  • 272 Comparison Views
88% willing to recommend
Polycom RealPresence Clariti
Read 5 Polycom RealPresence Clariti reviews
  • 212 Views
  • 118 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and Polycom RealPresence Clariti compete in online meetings and video conferencing. GoToMeeting offers a cost-effective solution appealing to budget-conscious users, while Polycom RealPresence Clariti attracts users with a need for comprehensive features and integration at a higher price point.

Features: GoToMeeting offers HD video conferencing, screen sharing, and simple meeting scheduling. Polycom RealPresence Clariti provides advanced integration with existing video infrastructure, comprehensive endpoint compatibility, and robust collaboration tools.

Room for Improvement: GoToMeeting could enhance integration capabilities with more platforms, offer more extensive customization options, and improve advanced collaboration features. Polycom RealPresence Clariti might focus on simplifying its setup process, refining user interface complexity, and offering more cost-effective options for smaller businesses.

Ease of Deployment and Customer Service: GoToMeeting's cloud-based model ensures easy deployment with minimal setup and reliable support. Polycom RealPresence Clariti delivers hybrid deployment opportunities, accommodating complex environments but requiring more effort initially, supported by strong customer service.

Pricing and ROI: GoToMeeting provides a cost-effective subscription model with a quick return for small to medium businesses. Polycom RealPresence Clariti demands a higher initial investment but offers promising long-term returns through its extensive feature set and integration capabilities.

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To learn more, read our detailed GoToMeeting vs. Polycom RealPresence Clariti Report (Updated: June 2025).
Buyer's Guide
GoToMeeting vs. Polycom RealPresence Clariti
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Polycom RealPresence Clariti
Ranking in Virtual Meetings
11th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, down from 4.5% compared to the previous year. The mindshare of Polycom RealPresence Clariti is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Steve Abshire - PeerSpot reviewer
It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.
Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.
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Sreejith Thulasidas - PeerSpot reviewer
Provides video calling facilities with good video and audio clarity
Polycom RealPresence Clariti is very bad when moving towards the cloud. I think that Microsoft Teams and Zoom have already taken over the market. Polycom is currently looking into more end devices than server components and infrastructure. A cloud version would have been better, but that will not be feasible for Polycom now. It would have been helpful to have a cloud version during the migration stages, but now the time has gone. As a company, it's better for Polycom to look into the video conferencing devices rather than the infrastructure. Earlier, one of the advantages was that the infrastructure was very much open, and it was easy to integrate the tool with other platforms like Cisco. That is not the scenario now, and Polycom should concentrate on the endpoint hardware devices.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution worked well specifically for audio meetings."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"We can record meetings and share the screen with participants."
"It's cost-effective."
"It's easy to set up."
"It works, it's reliable."
"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."
More GoToMeeting pros
"Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI."
"I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable."
"It does a good job of integrating with other software."
"It's on-prem, which is great."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
 

Cons

"The solution could always be more secure."
"Manageability needs to be improved."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"I didn't like the fact that they tried to make their new version look like Zoom."
"It is not so stable."
"The sound quality is good but the video quality needs improvement."
More GoToMeeting cons
"The customer needs this platform to be a little bit more customized."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"Polycom RealPresence Clariti is very bad when moving towards the cloud."
"The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls."
"Could have a wider range of use cases."
 

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"Negotiate for discounts."
"Polycom RealPresence Clariti is definitely more expensive than others in the market because of its high quality."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
16%
Real Estate/Law Firm
14%
Educational Organization
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
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What is your primary use case for GoToMeeting?
I use the solution when someone is comfortable using it, and I recommend using it.
See all answers
What advice do you have for others considering GoToMeeting?
I rate the overall solution a nine out of ten.
See all answers
What needs improvement with Polycom RealPresence Clariti?
They are discontinuing the product and they are moving over to Pexip. The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls. That's our big...
See all answers
What is your primary use case for Polycom RealPresence Clariti?
We use it both nationally and internationally with our partners, however, it's used in a closed environment.
See all answers
What advice do you have for others considering Polycom RealPresence Clariti?
I would recommend it, however, it depends on the environment. We have a lot of users but not a lot of usage, so the price model is really good for that environment. Overall, I would give it a nine ...
See all answers
 

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Compared 17% of the time
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Compared 52% of the time
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Compared 48% of the time
More Polycom RealPresence Clariti Competitors
 

Product Reports

Buyer's Guide
GoToMeeting
June 2025
GoToMeeting reportDownload GoToMeeting product report
Buyer's Guide
Virtual Meetings
June 2025
Polycom RealPresence Clariti reportDownload Polycom RealPresence Clariti product report
 

Also Known As

No data available
RealPresence Clariti, Clariti
 

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

RealPresence Clariti is simple, powerful, cloud-ready collaboration infrastructure software for businesses of all sizes that connects people with HD voice, video, content and web collaboration.

Poly
 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Baptist Health Corbin, North Carolina Central University
Buyer's Guide
GoToMeeting vs. Polycom RealPresence Clariti
June 2025
Free Report: GoToMeeting vs. Polycom RealPresence Clariti
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.