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Blackboard Collaborate vs GoToMeeting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Collaborate
Ranking in Virtual Meetings
19th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
GoToMeeting
Ranking in Virtual Meetings
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 2.6%, up from 0.5% compared to the previous year. The mindshare of GoToMeeting is 3.2%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
GoToMeeting3.2%
Blackboard Collaborate2.6%
Other94.2%
Virtual Meetings
 

Featured Reviews

YN
Teaching and Learning Systems Manager at a university with 5,001-10,000 employees
Useful in webinars, meetings and online classrooms
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.
Gavin Tomlins - PeerSpot reviewer
Chief Information Officer at a pharma/biotech company with 11-50 employees
Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings
We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution allows me to connect and collaborate with my classes."
"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"The solution allows me to connect and collaborate with student live time, or asynchronously."
"The software is easy to use, has clear navigation and structure, and is highly customizable from an administrators standpoint (I've administered and used it as a client)."
"Document loading and annotation."
"This solution has provided an additional way to connect with students and they feel like it allows for participation in a variety of ways."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"The stability and performance of the solution were good."
"Overall, the solution is useful for running virtual meetings seamlessly."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work, the sound and video quality are solid, and the whiteboarding features were especially useful."
"There is no lagging and the meeting interaction is seamless."
"It's cost-effective."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
 

Cons

"We faced outages when the user limit went over a certain number."
"I occasionally had difficulties logging in because I think that the system was overloaded with too many people."
"I wish I could upload assignments from my Android tablet or iPhone, but I guarantee that specific feature is in the works."
"The system can overload when too many try logging in."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"Originally, I was disappointed in behavior of the early Ultra version. It did not exhibit to students what I am showing on my own machine."
"The sound quality is good but the video quality needs improvement."
"The solution could scale a bit easier if you need to add more people to meetings."
"GoToMeeting is too slow, which is why we no longer use it."
"I would like to see better support for mobile devices."
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."
"The product itself doesn't stand out against other options on the market."
"The sound quality is good but the video quality needs improvement."
"GoToMeeting is too slow, which is why we no longer use it."
 

Pricing and Cost Advice

Information not available
"GoToMeeting is a little bit expensive compared to other products."
"Negotiate for discounts."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Performing Arts
12%
University
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What is your primary use case for GoToMeeting?
I use the solution when someone is comfortable using it, and I recommend using it.
 

Also Known As

Blackboard Mobile
No data available
 

Overview

 

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Find out what your peers are saying about Blackboard Collaborate vs. GoToMeeting and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.