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Blackboard Collaborate vs GoToMeeting comparison

Blackboard and GoTo are both solutions in the Virtual Meetings category. Blackboard is ranked #28 with an average rating of 6.0, while GoTo is ranked #8 with an average rating of 8.0. Blackboard holds a 0.5% mindshare in VM, compared to GoTo’s 3.6% mindshare. Additionally, 75% of Blackboard users are willing to recommend the solution, compared to 88% of GoTo users who would recommend it.
Blackboard Collaborate
Read 4 Blackboard Collaborate reviews
  • 111 Views
  • 47 Comparison Views
75% willing to recommend
GoToMeeting
Read 26 GoToMeeting reviews
  • 674 Views
  • 338 Comparison Views
88% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Blackboard Collaborate and GoToMeeting are both collaboration tools competing in the educational and business meeting categories. Blackboard Collaborate holds an advantage for educational purposes, whereas GoToMeeting is more favorable for general business meetings due to its broader functionalities.

Features: Blackboard Collaborate offers robust integration with educational platforms, breakout rooms suited for classroom settings, and detailed attendance reporting. GoToMeeting provides advanced video conferencing tools, seamless screen sharing, and versatile meeting scheduling.

Room for Improvement: Blackboard Collaborate could enhance user interface intuitiveness and simplify its integration with non-educational platforms. It may also benefit from expanding its feature set for business environments. GoToMeeting lacks some specialized tools for educational settings, could improve the quality of virtual whiteboarding, and enhance customization options for different user needs.

Ease of Deployment and Customer Service: GoToMeeting’s cloud-based deployment ensures easy setup with responsive customer service. Blackboard Collaborate also offers a cloud model but requires integration with learning management systems, complicating initial setup for non-educational setups. Their support is specially tailored for educational institutions.

Pricing and ROI: Blackboard Collaborate comes with higher initial costs due to specialized integration needs but promises good ROI through student engagement improvements. GoToMeeting offers competitive pricing with flexible plans, yielding strong ROI through efficiency in business communications.

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To learn more, read our detailed Blackboard Collaborate vs. GoToMeeting Report (Updated: April 2025).
Buyer's Guide
Blackboard Collaborate vs. GoToMeeting
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Collaborate
Ranking in Virtual Meetings
28th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
GoToMeeting
Ranking in Virtual Meetings
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 0.5%, down from 0.6% compared to the previous year. The mindshare of GoToMeeting is 3.6%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

YN
Useful in webinars, meetings and online classrooms
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.
Read full review
Jacky Hood - PeerSpot reviewer
A straightforward setup with good stability and decent pricing
The new version crashes my ISP. I don't like the new version. I hope they continue to support the Classic version. I didn't like the fact that LogMeIn tried to make their new version look like Zoom. The feature in the Classic version includes a little panel for GoToMeeting to be off to the side, and it doesn't interfere with your browser. It is much better. All these companies, including the new version of GoToMeeting, have a useless bunch of controls at the top that blocks the tabs of your browser. This makes it so that you can't jump around from tab to tab when you're showing your screen. Those controls are so tiny. Yesterday I was on a session on one of the products (not GTM), and it had shrunk it down to one inch by one inch. It was so small that I couldn't find the tab to make it bigger. That's a big issue. In this attempt to look like Zoom, GTM has gone to the extent where the controls are a little skinny line above your browser. That's not good. The controls need to be highly visible, and contrast so they are easy to read and find. It would be nice if they would have a whiteboard where everybody in the meeting can draw or write on it. We use Google Docs for that purpose, but Google Docs doesn't really allow you to draw. When I was running a different college system, the college system had a whiteboard. All the students and the teachers could all write on the whiteboard with their fingers, as I recall. It'd be nice if they would have something similar available in the future.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"Document loading and annotation."
"The solution allows me to connect and collaborate with my classes."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"The most important feature for me was the iPhone app."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"It's cost-effective."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"Reduced the need for physically commuting between offices."
More GoToMeeting pros
 

Cons

"The system can overload when too many try logging in."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"We faced outages when the user limit went over a certain number."
"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"It is not so stable."
"GoToMeeting is too slow, which is why we no longer use it."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."
"I would like to see better support for mobile devices."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"The solution could always be more secure."
More GoToMeeting cons
 

Pricing and Cost Advice

Information not available
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"GoToMeeting is a little bit expensive compared to other products."
"Negotiate for discounts."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
21%
Computer Software Company
17%
Real Estate/Law Firm
14%
Educational Organization
14%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Blackboard Collaborate?
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of differ...
See all answers
What needs improvement with Blackboard Collaborate?
We faced outages when the user limit went over a certain number.
See all answers
What is your primary use case for Blackboard Collaborate?
We use the solution in web seminars, online classrooms, and meetings.
See all answers
What do you like most about GoToMeeting?
Reduced the need for physically commuting between offices.
See all answers
What is your experience regarding pricing and costs for GoToMeeting?
This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
See all answers
What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
See all answers
 

Comparisons

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Compared 18% of the time
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Product Reports

Buyer's Guide
Virtual Meetings
April 2025
Blackboard Collaborate reportDownload Blackboard Collaborate product report
Buyer's Guide
GoToMeeting
April 2025
GoToMeeting reportDownload GoToMeeting product report
 

Also Known As

Blackboard Mobile
No data available
 

Overview

Blackboard Mobile give your learners, educators, and community access to all aspects of the educational experience on their mobile devices and they'll be able to go anywhere. Giving you the power to engage everyone on their terms and devices. Offering instant access to the information they need. Encouraging the interaction they crave.
Blackboard

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo
 

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Buyer's Guide
Blackboard Collaborate vs. GoToMeeting
April 2025
Free Report: Blackboard Collaborate vs. GoToMeeting
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