GoToMeeting vs ON24 Platform comparison

GoTo and ON24 are both solutions in the Virtual Meetings category. GoTo is ranked #9 with an average rating of 9.5, while ON24 is ranked #23. GoTo holds a 3.3% mindshare in VM, compared to ON24’s 1.4% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 100% of ON24 users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

510 Views
505 Comparison Views

88% willing to recommend

ON24 Platform

Read 2 ON24 Platform reviews

276 Views
193 Comparison Views

100% willing to recommend

GoToMeeting

ON24 Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and ON24 Platform are competing in the virtual communication space. GoToMeeting offers an advantage in affordability and usability, while ON24 Platform is more appealing for businesses seeking advanced webinar features and analytics.

Features: GoToMeeting provides screen sharing, HD video conferencing, and integrations with productivity tools. ON24 Platform includes interactive webinar tools, real-time analytics, and extensive customization. The main distinction is ON24's focus on engagement capabilities, which offer additional value for customer-centric businesses.

Ease of Deployment and Customer Service: GoToMeeting ensures quick deployment with an intuitive design and efficient customer support. ON24, although rich in features, requires a more complex setup and additional support resources, with dedicated services supporting enterprises investing in training.

Pricing and ROI: GoToMeeting is a cost-effective solution with lower setup costs and fast ROI for small to medium-sized businesses. ON24 Platform demands a higher investment but provides enhanced features and potential high ROI in large-scale marketing settings.

To learn more, read our detailed GoToMeeting vs. ON24 Platform Report (Updated: July 2025).

Buyer's Guide

GoToMeeting vs. ON24 Platform

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

9th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

ON24 Platform

Ranking in Virtual Meetings

23rd

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (6th)

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.5% compared to the previous year. The mindshare of ON24 Platform is 1.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

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reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

"It's cost-effective."

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"It works, it's reliable."

"We can record meetings and share the screen with participants."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"There is no lagging and the meeting interaction is seamless."

More GoToMeeting pros

"The solution works well with third-party integrations."

"Friendly user interface and simple navigation."

Cons

"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

"I didn't like the fact that they tried to make their new version look like Zoom."

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"GoToMeeting is too slow, which is why we no longer use it."

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

"It is not so stable."

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

More GoToMeeting cons

"Bandwidth optimization could be increased."

"The solution needs a more modern interface."

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

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Company Size

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Midsize Enterprise

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Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

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What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

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What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

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Comparisons

Skype for Business vs GoToMeeting

Compared 41% of the time

Zoom Workplace Business vs GoToMeeting

Compared 25% of the time

TeamViewer Business vs GoToMeeting

Compared 17% of the time

Microsoft Teams vs GoToMeeting

Compared 16% of the time

More GoToMeeting Competitors

Zoom Workplace Business vs ON24 Platform

Compared 57% of the time

SpotMe vs ON24 Platform

Compared 23% of the time

RingCentral Events vs ON24 Platform

Compared 20% of the time

More ON24 Platform Competitors

Product Reports

Buyer's Guide

GoToMeeting

August 2025

Download GoToMeeting product report

Buyer's Guide

Virtual Meetings

July 2025

Download ON24 Platform product report

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

IBM, Zendesk, Salesforce, Linkedin, Intel

Buyer's Guide

GoToMeeting vs. ON24 Platform

July 2025

Free Report: GoToMeeting vs. ON24 Platform

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.