WhatsUp Gold and ServiceNow Discovery are both prominent network management tools, but they cater to slightly different user needs. ServiceNow Discovery has an edge due to its comprehensive features.
Features: Users like WhatsUp Gold for its intuitive monitoring capabilities, ease of visualization, and user-friendly interface. ServiceNow Discovery is praised for its in-depth automation, extensive infrastructure mapping, and comprehensive discovery processes.
Room for Improvement: WhatsUp Gold needs enhancements in scalability, deeper integration with other tools, and improved fault management. ServiceNow Discovery requires better reporting functionalities, a more intuitive setup process, and enhanced speed during asset discovery.
Ease of Deployment and Customer Service: WhatsUp Gold is often noted for its straightforward deployment and responsive customer service. ServiceNow Discovery can be complex to set up but offers robust long-term support once implemented.
Pricing and ROI: WhatsUp Gold has competitive setup costs and provides a solid return on investment for small to medium businesses. ServiceNow Discovery, though more expensive, is considered worth the investment due to its powerful enterprise-level functionalities, providing substantial ROI benefits in large-scale deployments.
ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.
Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.
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