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PRTG Network Monitor vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
5th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
21st
Ranking in IT Infrastructure Monitoring
17th
Ranking in Cloud Monitoring Software
25th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Server Monitoring (14th), Configuration Management (20th), Log Management (39th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of PRTG Network Monitor is 2.6%, down from 4.2% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor2.6%
WhatsUp Gold2.1%
Other95.3%
Network Monitoring Software
 

Featured Reviews

madhan kumar hs - PeerSpot reviewer
software engineer at Capgemini
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It improves the status of my infrastructure, from networking devices to real-time machines."
"It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything."
"It will take care of all your monitoring needs, pretty much, but just be conscious of scale."
"The remote probe feature in PRTG Network Monitor helps you monitor remote systems or your network at a lower cost than other solutions."
"The simplicity is what I appreciate about PRTG Network Monitor."
"It is a user-friendly solution."
"It is very easy to set up, SNMP is very easy to set up on Windows and Linux, and you have a lot of options within PRTG, and I have not found something that I have not been able to monitor or that I have not been able to find data for."
"The solution has benefited our organization by showing us when devices are up and when you are down, and we can do an analysis on the availability of the resources."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"WhatsUp Gold is very easy to deploy."
"This product has aided us in procurement and is overall a well-priced solution."
"The new version has a lot of improved features."
"The installation and configuration process are easy."
"The documentation is very good."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
 

Cons

"It needs to have more monitoring on end-user devices."
"The remote probes are okay. I think that there could be more sensors available, especially with newer technologies coming along."
"The possibility to export the part of the sensor we made would be helpful."
"For smaller networks, I would recommend this solution. That said, if the network is complex, I would recommend a company evaluates another product instead."
"PRTG Network Monitor could improve interaction with customers by offering direct support involvement instead of just mail responses."
"PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time."
"There is not much not to love in this software but one item on my wishlist that has yet to be addressed in an intuitive way is the ability to use and manage templates."
"If they are looking for complex reports, I will say stay away from this product."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"Importing the maps and being able to customize them could be easier."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"My understanding is that there are better products out there that do a better job."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
 

Pricing and Cost Advice

"We are using the basic PRTG that we can download for free. For now, we only need to monitor less than 100 devices. For more than 100 devices, we would need to buy a license. PRTG is much cheaper than SolarWinds."
"We are satisfied with the price."
"When you have a lot of devices, PRTG Network Monitor can be costly."
"The price was pretty good, very competitive."
"We've got 1,000 nodes and I believe it's a few hundred quid a month."
"The ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable."
"The pricing is okay and it is cheaper than some competing products."
"The pricing for PRTG in our case is reasonable because we have a lot of applications to monitor within PRTG. It is not that expensive."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The price of WhatsUp Gold is good."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There is a license needed to use WhatsUp Gold."
"The most valuable feature is the cost compared to other solutions."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Comms Service Provider
9%
Healthcare Company
7%
Computer Software Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise19
Large Enterprise50
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What needs improvement with PRTG Network Monitor?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about PRTG Network Monitor vs. WhatsUp Gold and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.