"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"The solution is very easy to use and the web provides information with ease."
"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."
"I would boldly say that this is the most scalable network monitoring tool that I know of"
"The Slack integration is fantastic, and I've actually found it to be very useful recently."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing."
"The installation is not that complex."
"The solution is easy to manage and the reports are very accurate."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"It is stable."
"It handles the basics of monitoring."
"The user interface is good enough."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"PRTG Network Monitor can improve by having better integration with devices."
"It would be nice if it gave us alerts via Gmail or SMS message."
"The database needs improvement."
"Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor."
"I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving."
"There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones."
"The inventory of the device should be improved."
"Can be slow in the way it polls the different engines."
"The product is old and not updated."
"We can never achieve or get a good picture of the network topology."
"The interface needs some work."
"The technical support does not bother to respond."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.
PRTG Network Monitor is ranked 6th in Network Monitoring Software with 29 reviews while WhatsUp Gold is ranked 38th in Network Monitoring Software with 3 reviews. PRTG Network Monitor is rated 8.2, while WhatsUp Gold is rated 6.6. The top reviewer of PRTG Network Monitor writes "If there is an incident, it not only tells you that there is an incident, it will also tell you the root cause". On the other hand, the top reviewer of WhatsUp Gold writes "Old, clunky, and with unresponsive support, this product touches the basics but not in style". PRTG Network Monitor is most compared with Zabbix, Nagios XI, SolarWinds NPM, Wireshark and SCOM, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Splunk, Nagios XI and Meraki Dashboard. See our PRTG Network Monitor vs. WhatsUp Gold report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
