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SCOM vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SCOM
Ranking in Network Monitoring Software
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (2nd)
WhatsUp Gold
Ranking in Network Monitoring Software
22nd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Server Monitoring (14th), IT Infrastructure Monitoring (18th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of SCOM is 1.5%, down from 1.8% compared to the previous year. The mindshare of WhatsUp Gold is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.5%
WhatsUp Gold2.2%
Other96.3%
Network Monitoring Software
 

Featured Reviews

AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"When it comes to monitoring Microsoft servers, it is very useful."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"The product has helped our organization with in-depth monitoring."
"We leverage every component of SCOM; we have dashboards up, customized management packs, and monitors for both Windows and Linux, and we use SNMP traps to pull in information from network devices across the enterprise, so we use it for everything."
"SCOM is a great monitoring tool."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The most valuable feature is the monitoring of resources."
"WhatsUp Gold is very easy to deploy."
"The product is reasonably priced."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"Their tech support is very good."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
 

Cons

"They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"Monitoring non Microsoft products and 3rd party applications."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"If they're looking for real-time, within-the-minute monitoring of servers from a console, then I would say that it falls short there."
"I’d like to see cross-platform support that would make SCOM a single enterprise monitoring application."
"Of course, price is always an issue with Microsoft and could be improved."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"The point system is not clear and clarity around this would improve our understanding of the system."
"The product is old and not updated."
"Sometimes it's a little bit slow."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The interface needs some work."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"My understanding is that there are better products out there that do a better job."
 

Pricing and Cost Advice

"There is a license needed to use this solution and it is paid annually."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"It is the cheapest product available in the market."
"The platform is cost-effective due to our existing Microsoft support."
"The pricing and licensing are fair."
"We have to pay for a license and the price is fine for us."
"It is more expensive than the competition."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"This is a well priced solution."
"Pricing is reasonable compared to other products."
"The pricing can be on the expensive side when considering competing products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The price of WhatsUp Gold is good."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The most valuable feature is the cost compared to other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
No data available
 

Overview

 

Sample Customers

Dialog Telekom
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about SCOM vs. WhatsUp Gold and other solutions. Updated: June 2026.
902,456 professionals have used our research since 2012.