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SCOM vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SCOM
Ranking in Network Monitoring Software
15th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (2nd)
WhatsUp Gold
Ranking in Network Monitoring Software
23rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (40th), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of SCOM is 1.5%, down from 1.8% compared to the previous year. The mindshare of WhatsUp Gold is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.5%
WhatsUp Gold2.2%
Other96.3%
Network Monitoring Software
 

Featured Reviews

AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the monitoring of Windows and Linux servers."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"Mature product, strong brand, many customers, Gartner awards Excellent Microsoft server/application monitoring capabilities Fast and consistent UX for system admins Extensive dashboarding capabilities REST API available Excellent technical support, rich user community Designed for on-premise installations"
"IT management experienced a big improvement after implementation of this product."
"I like the historical reporting of observer metrics, and it's a fairly user-friendly solution."
"Asset monitoring and auto alerts are the most valuable features of this product to me."
"Having been in IT for over 20 years, with Microsoft, you know what you are getting."
"SCOM has improved our organization by simplifying the monitoring process."
"Our local support team provides excellent service."
"The most valuable feature is the auto-discovery function."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"This product has aided us in procurement and is overall a well-priced solution."
"The threshold alerting is the most valuable feature."
"The documentation is very good."
"The new version has a lot of improved features."
"WhatsUp Gold is very easy to deploy."
 

Cons

"The price could be improved."
"Microsoft needs to train more people about how to sell SCOM (and other System Center family products) because there are a lot of emerging technologies that are replacing Microsoft."
"It'll help if they can provide real-time or closer to real-time monitoring."
"There were some deployment and configuration problems with the gateway server and overall this feature works a bit sloppy with other monitoring."
"In a future release, they should add email notification alerts."
"The solution’s initial setup is difficult."
"The console feature is very poor, and it would be very good for us if this were improved."
"In future releases, I would like to see APM solutions and dashboards like Grafana."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"Regional product team support is not very good."
"The technical support does not bother to respond."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
 

Pricing and Cost Advice

"The pricing is good, and it's part of their system center suite."
"We have an enterprise agreement that includes this product as part of it."
"Our licensing fees are approximately $30 per user, per month."
"It is more expensive than the competition."
"We have to pay for a license and the price is fine for us."
"SCOM's pricing is average."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"We have an EA with Microsoft, and it comes as part of the EA."
"The most valuable feature is the cost compared to other solutions."
"The pricing can be on the expensive side when considering competing products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"Pricing is reasonable compared to other products."
"The price of WhatsUp Gold is good."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There is a license needed to use WhatsUp Gold."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
9%
Manufacturing Company
7%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
No data available
 

Overview

 

Sample Customers

Dialog Telekom
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about SCOM vs. WhatsUp Gold and other solutions. Updated: June 2026.
906,887 professionals have used our research since 2012.