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SCOM vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SCOM
Ranking in Network Monitoring Software
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (2nd)
WhatsUp Gold
Ranking in Network Monitoring Software
22nd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Server Monitoring (14th), IT Infrastructure Monitoring (18th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of SCOM is 1.5%, down from 1.8% compared to the previous year. The mindshare of WhatsUp Gold is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.5%
WhatsUp Gold2.2%
Other96.3%
Network Monitoring Software
 

Featured Reviews

AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"It takes a lot of the headache out of managing your data centers and software in other places."
"We have installed SCOM in our Windows Server 2020 system to monitor any issues that might happen in our infrastructure and keep them in good health, including our SQL Servers, web servers, and web interfaces."
"SCOM will allow you to go from firefighting mode to a more proactive stance when finding issues."
"The solution primarily drives system information, and I believe it works fine."
"Does a great job with Microsoft technologies."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"This is a product that does more generally than any of the competing solutions."
"Their tech support is very good."
"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"Our local support team provides excellent service."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"It handles the basics of monitoring."
 

Cons

"The suite is a monster. Without a clear strategy and fine tuning can produce a lot of noise (unnecessary noise) or miss critical aspects of your environment."
"Application monitoring must be improved."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"​I would like to better be able to monitor Oracle processes.​"
"In some ways, SCOM is a double-edged sword."
"Of course, price is always an issue with Microsoft and could be improved."
"If it could have SysLog capabilities and if the Microsoft Management Packs were out of the box instead of a separate download."
"There could be more integration of SIM in the solution."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
 

Pricing and Cost Advice

"It is more expensive than the competition."
"The pricing is good, and it's part of their system center suite."
"We have an EA with Microsoft, and it comes as part of the EA."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"SCOM's pricing is average."
"The pricing and licensing are fair."
"We have an enterprise agreement that includes this product as part of it."
"It is the cheapest product available in the market."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The price of WhatsUp Gold is good."
"This is a well priced solution."
"There is a license needed to use WhatsUp Gold."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The most valuable feature is the cost compared to other solutions."
"Pricing is reasonable compared to other products."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
No data available
 

Overview

 

Sample Customers

Dialog Telekom
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about SCOM vs. WhatsUp Gold and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.