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SCOM vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SCOM
Ranking in Network Monitoring Software
25th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th)
WhatsUp Gold
Ranking in Network Monitoring Software
21st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of SCOM is 1.4%, down from 1.7% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.1%
SCOM1.4%
Other96.5%
Network Monitoring Software
 

Featured Reviews

AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"The product’s auto-remediation feature helps with automation."
"The dashboard is in a class of its own, with a whole other range of competing products in management of datacenters and cloud environment."
"The good reporting capabilities was one of the major functions which made us choose SCOM as the tool for handling MS application operations (only used for that, not the OS platforms)."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"It would have to be the ability to monitor services, devices, and operations for many devices from a single console leveraging a wide variety of Management Packs available."
"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"The most valuable feature is the auto-discovery function."
"The solution effectively monitors network devices and servers."
"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"Their tech support is very good."
"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."
"In terms of pricing, I'd say that the pricing is nice and the product is good."
 

Cons

"I would like to see them improve their network monitoring."
"I find this product very clunky and not very intuitive to use, it took me a while to find my way around and understand where I needed to go to configure or even get a report is a bit complicated."
"SCOM is not a flexible product. The initial setup should be easier to complete."
"Application monitoring must be improved."
"The dashboard is still not so great and, most of the time, a third-party tool is required for presentation."
"Dashboarding and application performance management."
"In some ways, SCOM is a double-edged sword."
"The interface is a little bit cumbersome and certain actions could be simplified."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"There is a very big gap in the support."
"The product is old and not updated."
"We can never achieve or get a good picture of the network topology."
"The interface needs some work."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
 

Pricing and Cost Advice

"We have an enterprise agreement that includes this product as part of it."
"We have an EA with Microsoft, and it comes as part of the EA."
"The pricing and licensing are fair."
"Our licensing fees are approximately $30 per user, per month."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"There is a license needed to use this solution and it is paid annually."
"SCOM's pricing is average."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"This is a well priced solution."
"There is a license needed to use WhatsUp Gold."
"The pricing can be on the expensive side when considering competing products."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The most valuable feature is the cost compared to other solutions."
"The price of WhatsUp Gold is good."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
9%
Manufacturing Company
7%
Computer Software Company
6%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
No data available
 

Overview

 

Sample Customers

Dialog Telekom
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about SCOM vs. WhatsUp Gold and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.