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SCOM vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SCOM
Ranking in Network Monitoring Software
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (3rd)
WhatsUp Gold
Ranking in Network Monitoring Software
23rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Server Monitoring (15th), IT Infrastructure Monitoring (18th), Configuration Management (21st), Log Management (41st), Cloud Monitoring Software (22nd), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of SCOM is 1.5%, down from 1.8% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.5%
WhatsUp Gold2.3%
Other96.2%
Network Monitoring Software
 

Featured Reviews

AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"In every case so far we managed to move from a slow reactive type of non-monitoring toward a proactive monitoring for different layers within the organization and real insights into their IT environment from different angles."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"We can easily scale-up when we have a new global site, and it is just so easy to extend this solution to other sites, which is an advantage."
"We have installed SCOM in our Windows Server 2020 system to monitor any issues that might happen in our infrastructure and keep them in good health, including our SQL Servers, web servers, and web interfaces."
"SCOM provided end-to-end monitoring for all aspects of the infrastructure, including web sites, network devices, databases and applications."
"ROI turned out to be pretty good since we had good centralized monitoring for our whole data center and all the outages were quickly escalated from the Command center to the relevant Team."
"The product has helped our organization with in-depth monitoring."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"In terms of pricing, I'd say that the pricing is nice and the product is good."
"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."
"One thing good about WhatsUp Gold is that it is fairly stable."
"The most valuable feature is the monitoring of resources."
"The new version has a lot of improved features."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
 

Cons

"I would like to see better support for monitoring Unix-based systems."
"SCOM server needs periodic maintenance to make sure the disk/database has enough space and a lot of alerts across a big environment might come fairly quickly."
"I would like to better be able to monitor Oracle processes."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"It could use some system enhancements, such as better dashboards."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"In future releases, I would like to see APM solutions and dashboards like Grafana."
"WhatsUp Gold should work on real-time monitoring and configuration management."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Sometimes it's a little bit slow."
"We can never achieve or get a good picture of the network topology."
"The product is old and not updated."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity."
 

Pricing and Cost Advice

"SCOM's pricing is average."
"There is a license needed to use this solution and it is paid annually."
"We have to pay for a license and the price is fine for us."
"Our Enterprise Agreement includes the price."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"It is more expensive than the competition."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"The price of WhatsUp Gold is good."
"The most valuable feature is the cost compared to other solutions."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There is a license needed to use WhatsUp Gold."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"This is a well priced solution."
"The pricing can be on the expensive side when considering competing products."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Government
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
No data available
 

Overview

 

Sample Customers

Dialog Telekom
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about SCOM vs. WhatsUp Gold and other solutions. Updated: April 2026.
896,298 professionals have used our research since 2012.