SCOM vs WhatsUp Gold comparison

Microsoft and Progress Software are both solutions in the Network Monitoring Software category. Microsoft is ranked #14 with an average rating of 8.2, while Progress Software is ranked #22 with an average rating of 8.0. Microsoft holds a 1.5% mindshare in NMS, compared to Progress Software’s 2.2% mindshare. Additionally, 86% of Microsoft users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

SCOM

Read 83 SCOM reviews

9,597 Views
6,430 Comparison Views

86% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

11,469 Views
6,537 Comparison Views

85% willing to recommend

SCOM

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

SCOM and WhatsUp Gold compete in the IT monitoring tools category, with SCOM having the upper hand for enterprises deeply integrated within Microsoft environments due to its extensive native integrations and customization options. However, WhatsUp Gold is favored for network monitoring ease, particularly in diverse IT environments.

Features: SCOM integrates widely with Microsoft products through native management packs and offers significant customization, making it a top choice for Microsoft-centric environments. Its extensive monitoring capabilities cover servers, applications, and cloud services. WhatsUp Gold is notable for its user-friendly interface and strong focus on network monitoring, allowing simple yet effective oversight of network infrastructures. It also offers a versatile dashboard and automatic network discovery.

Room for Improvement: SCOM’s challenges include high costs and a complex setup that may require additional management packs, impeding rapid deployment. Its dashboard and reporting functionalities require further enhancement to be competitive in non-Microsoft domains. For WhatsUp Gold, pricing concerns over licensing and support surface, and its capabilities could expand more robustly into broader IT areas beyond network monitoring.

Ease of Deployment and Customer Service: SCOM’s deployment is complex, generally needing specialized knowledge to integrate effectively into Microsoft environments, but provides strong monitoring capabilities once set up. Its customer service is reliable, especially for users with Microsoft Premier agreements. WhatsUp Gold offers simpler deployment, benefitting users lacking in-depth technical expertise, with responsive and helpful customer support that aligns with user needs.

Pricing and ROI: SCOM is part of the System Center suite, potentially cost-effective for enterprises already invested in Microsoft systems, but licensing complexities, depending on agent types, can be an issue. WhatsUp Gold is generally considered reasonably priced for the features it provides, though increasing licensing and support costs should be evaluated against an organization’s needs. Both solutions offer strong ROI, with SCOM excelling in Microsoft-heavy environments and WhatsUp Gold providing flexible network and application monitoring solutions.

To learn more, read our detailed SCOM vs. WhatsUp Gold Report (Updated: April 2026).

Buyer's Guide

SCOM vs. WhatsUp Gold

April 2026

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Helped 896,692 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SCOM

Ranking in Network Monitoring Software

14th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (2nd)

WhatsUp Gold

Ranking in Network Monitoring Software

22nd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (29th), Server Monitoring (14th), IT Infrastructure Monitoring (18th), Configuration Management (21st), Log Management (39th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of SCOM is 1.5%, down from 1.8% compared to the previous year. The mindshare of WhatsUp Gold is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
SCOM	1.5%
WhatsUp Gold	2.2%
Other	96.3%

Network Monitoring Software

Featured Reviews

Akshita Kukreja

Assistant Manager at SMS group GmbH

Have integrated effective monitoring and seamless alerting with improved visualization capabilities

The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We've had outages at two am and three am that was automatically resolved by SCOM saving us time and money."

"SCOM is a required tool in my job since I am responsible in overseeing multiple virtual and physical servers and services for a bank."

"With Operations Manager, you have extract reporting capabilities and multiple report libraries that you can select from to customize reports to your own granular requirements."

"We like the deployment of the machines and the features that they have, and it's easy to use."

"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."

"The most valuable feature of SCOM is real-time alerts."

"This is the main monitoring system for our company; we use it for monitoring, reporting, and analytics."

"My customers are using SCOM to avoid business disruptions."

More SCOM pros

"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"The solution effectively monitors network devices and servers."

"The most important features of WhatsUp Gold are the server health and uptime it provides."

"The installation and configuration process are easy."

More WhatsUp Gold pros

Cons

"We didn't know the solution enough, and therefore, it took a while to set everything up correctly."

"The System Centre Operations Manager (SCOM) is great at alerting you when something breaks. It's not so great at reporting."

"The interface is a little bit cumbersome and certain actions could be simplified."

"Unfortunately, when you need to monitor member servers which are not joined to the same domain as the SCOM servers, you need to go through the certificate route (so that you can have the required trust through the certificate). This is very time consuming and very prone to error."

"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."

"If it could have SysLog capabilities and if the Microsoft Management Packs were out of the box instead of a separate download."

"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."

"SCOM agents have a heavy footprint. Would like a lighter, more-efficient footprint."

More SCOM cons

"The point system is not clear and clarity around this would improve our understanding of the system."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers."

"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

More WhatsUp Gold cons

Pricing and Cost Advice

"SCOM is part of the System Center suite and I am satisfied with the pricing."

"Our Enterprise Agreement includes the price."

"Our licensing fees are approximately $30 per user, per month."

"The pricing and licensing are fair."

"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."

"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."

"The platform is cost-effective due to our existing Microsoft support."

"SCOM's pricing is average."

More SCOM pricing and cost advice

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"Pricing is reasonable compared to other products."

"The pricing can be on the expensive side when considering competing products."

"This is a well priced solution."

"The price of WhatsUp Gold is good."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The most valuable feature is the cost compared to other solutions."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

Manufacturing Company

Computer Software Company

Financial Services Firm

12%

Manufacturing Company

10%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	22
Large Enterprise	54

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for SCOM?

I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.

See all answers

What needs improvement with SCOM?

We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...

See all answers

What is your primary use case for SCOM?

My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

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Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 3% of the time

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Product Reports

Buyer's Guide

SCOM

May 2026

Download SCOM product report

Buyer's Guide

WhatsUp Gold

May 2026

Download WhatsUp Gold product report

Also Known As

System Center Operations Manager, SCOM 2012

No data available

Overview

SCOM monitors Microsoft environments with a focus on Windows servers and applications such as SQL, Exchange, and SharePoint. It offers integration with Active Directory and Azure, along with customizable dashboards, management packs, and robust alert mechanisms, aiding efficient management and control.

SCOM provides a comprehensive monitoring solution for Microsoft technologies, helping organizations track performance and availability of applications, services, and infrastructure. It integrates with Active Directory and Azure, offering capabilities for monitoring Windows and Linux environments. Extensive management packs, customizable dashboards, and automated alerts offer a refined monitoring experience. Users benefit from detailed performance data, network monitoring, and auto-discovery features, enhancing operational insights and server management efficiency.

What are key features of SCOM?

Microsoft Environment Monitoring: Specialized for Windows servers and applications such as SQL, Exchange, and SharePoint.
Integration Capabilities: Seamless integration with Active Directory and Azure for streamlined operations.
Customizable Dashboards: Tailor visual data displays to enhance monitoring and decision-making.
Extensive Management Packs: Broad range of management packs for enhanced resource and application control.
Robust Alert Mechanisms: Comprehensive alerting to maintain service stability and address potential issues promptly.

What benefits should users seek in reviews?

Operational Efficiency: Enhanced management of server applications and infrastructure.
Comprehensive Monitoring: Detailed insights into performance and service availability.
Proactive Issue Notification: Timely alerts for quick issue resolution.
Improved Control: More efficient server management through automation and visibility.

In technology sectors, SCOM is widely implemented for its ability to monitor server applications and infrastructure components. Healthcare and finance utilize its monitoring and alert systems for compliance and uptime. Enterprises integrate SCOM for managing complex systems like Exchange, SharePoint, and Active Directory, enabling comprehensive analytics and reporting.

Microsoft

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Dialog Telekom

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

SCOM vs. WhatsUp Gold

April 2026

Free Report: SCOM vs. WhatsUp Gold

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