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SCOM vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SCOM
Ranking in Network Monitoring Software
15th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (2nd)
WhatsUp Gold
Ranking in Network Monitoring Software
23rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (40th), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of SCOM is 1.5%, down from 1.8% compared to the previous year. The mindshare of WhatsUp Gold is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.5%
WhatsUp Gold2.2%
Other96.3%
Network Monitoring Software
 

Featured Reviews

AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I like most about SCOM is that it is easy-to-use."
"It's easy to use."
"We leverage every component of SCOM; we have dashboards up, customized management packs, and monitors for both Windows and Linux, and we use SNMP traps to pull in information from network devices across the enterprise, so we use it for everything."
"It can send messages to our ticketing system."
"This product allows me to measure the level of availability of services and detect errors in them."
"SCOM is a required tool in my job since I am responsible in overseeing multiple virtual and physical servers and services for a bank."
"SCOM has helped us to reduce the time taken to address the issue and identify the false alerts triggered in an efficient manner."
"The solution primarily drives system information, and I believe it works fine."
"The new version has a lot of improved features."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"The threshold alerting is the most valuable feature."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The documentation is very good."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
 

Cons

"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"This product has room for improvement in the way that it is administered."
"Even though I think there are ways that this product is superior to most other solutions on the market, there are quite a few things that it does not do alone."
"Documentation is poor, but the community makes up for it with good blogs and lots of how-to examples."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"Overall, I find that this is a good solution but the presentation layer is really bad."
"Very expensive now that you are forced to buy entire System Center suite, although comparable to other monitoring solutions that include basic APM."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."
"There is a very big gap in the support."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"We can never achieve or get a good picture of the network topology."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
 

Pricing and Cost Advice

"Our licensing fees are approximately $30 per user, per month."
"It is more expensive than the competition."
"We have an EA with Microsoft, and it comes as part of the EA."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"Our Enterprise Agreement includes the price."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"The pricing is good, and it's part of their system center suite."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"The most valuable feature is the cost compared to other solutions."
"This is a well priced solution."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The pricing can be on the expensive side when considering competing products."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There is a license needed to use WhatsUp Gold."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
9%
Manufacturing Company
7%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
No data available
 

Overview

 

Sample Customers

Dialog Telekom
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about SCOM vs. WhatsUp Gold and other solutions. Updated: June 2026.
906,960 professionals have used our research since 2012.