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ServiceNow Discovery vs Tanium comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Discovery
Ranking in Server Monitoring
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
43
Ranking in other categories
IT Asset Management (4th), Cloud Resource Discovery Services (1st)
Tanium
Ranking in Server Monitoring
7th
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Vulnerability Management (24th), Endpoint Protection Platform (EPP) (35th), Endpoint Detection and Response (EDR) (30th)
 

Mindshare comparison

As of September 2025, in the Server Monitoring category, the mindshare of ServiceNow Discovery is 3.6%, down from 6.2% compared to the previous year. The mindshare of Tanium is 5.6%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Market Share Distribution
ProductMarket Share (%)
ServiceNow Discovery3.6%
Tanium5.6%
Other90.8%
Server Monitoring
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
Service helps organizations with network discovery and IT infrastructure management but troubleshooting challenges remain
ServiceNow Discovery was adopted by my organization. We use ServiceNow Discovery for discovery and ITSM The most beneficial features of ServiceNow Discovery for maintaining my IT infrastructure are the CMDB top and discovery of network switches. The areas of ServiceNow Discovery that have room…
NitinKushwaha - PeerSpot reviewer
Stable product with an ability to build complex roles
We use Tanium as an EDR solution for managing end-user devices and servers The product is granular and can build complex roles compared to other EDR vendors. Tanium's dashboard UI could be similar to CrowdStrike. We have been using Tanium for two and a half years. The product is stable. I rate…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, I feel it is a good product."
"The process involving the original setup of the solution is excellent."
"The workflows are beneficial as they allow tasks to be assigned to respective teams without the need for coding."
"We can scale the solution."
"I find that the Discovery and scripting features are the most useful."
"The best thing about Discovery is maintaining all the CIs in one place. I can sort the data, export it to Excel for manipulation, and build reports like how many computers or servers we have and their capacity."
"It has been stable since deployment."
"I would rate the stability of ServiceNow Discovery as nine, as we never had downtime."
"The product is granular and can build complex roles compared to other EDR vendors."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."
"Tanium's most valuable feature is its instant discovery aspect."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"I find the inventory and compliance features of Tanium to be the most impressive."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
 

Cons

"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"Improvements could include implementing chatbots to simplify ticket creation."
"I feel that credential-less discovery could be improved."
"Application discovery could be improved. And, right now, ServiceNow needs to be coupled with another solution in order to verify information."
"I am not seeing significant ROI beyond breaking even on what I spend."
"In future releases, I would like to see more AI-oriented enhancements in the solution. It would automate most of the things that we have to do manually write the scripts and go on the teleservice, what to do. So if we have something in place and if we can train the module, then AI would be a good thing."
"It is one of the most costly applications in terms of subscription costs."
"It creates quite a bit of duplication, so that needs to be fixed."
"The solution needs to improve the reporting and tracking capabilities."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"The solution lacks mobility."
"They could improve the UI."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"The most painful thing is the interface. It's a bit unclear sometimes."
"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
 

Pricing and Cost Advice

"The solution is not inexpensive so pricing is rated a three out of ten."
"You need a subscription to ServiceNow Discovery, so you can use its features. You can also use specific plugins with the tool, and some of the plugins are free. I don't have information on how much my company pays for the subscription to ServiceNow Discovery."
"The price could be better. It's a bit on the pricey side."
"ROI (Return on Investment) is good. ServiceNow don't disclose the price publicly. They'll assess your organization's needs and then come up with a price."
"The solution is very expensive."
"There is a need to make payments every quarter of a year towards the licensing costs of the solution. ServiceNow Discovery is an expensive tool."
"The pricing is determined based on the CIs."
"ServiceNow Discovery has very broad pricing, so it becomes costly. It would be better if it had a pay-as-you-use licensing model because the total cost of ownership is quite high."
"There is an annual license required to use this solution."
"The solution is expensive but it's a good investment."
"It's an expensive solution. It would be nice if the cost were lower."
"It is higher than some competitors in the market."
"The product's pricing differs from region to region depending on negotiations and the number of endpoints."
"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
"The solution offers value for money."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Healthcare Company
9%
Manufacturing Company
7%
Financial Services Firm
16%
Government
12%
Computer Software Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise23
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What do you like most about ServiceNow Discovery?
The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB.
What is your experience regarding pricing and costs for ServiceNow Discovery?
I think the price of ServiceNow Discovery is cheaper than BMC.
What needs improvement with ServiceNow Discovery?
The areas of ServiceNow Discovery that have room for improvement are getting custom reports on the relationship between CIs that are not on the same table.
What do you like most about Tanium?
The product is granular and can build complex roles compared to other EDR vendors.
What needs improvement with Tanium?
While there is always room for improvement, I am pleased with Tanium.
What is your primary use case for Tanium?
The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.
 

Overview

 

Sample Customers

York, National Grid, DXC Technology, experian, BEACHBODY
JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
Find out what your peers are saying about ServiceNow Discovery vs. Tanium and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.