Tanium and ServiceNow Discovery are two robust tools competing in IT asset discovery and management. ServiceNow Discovery is considered superior due to its advanced features.
Features: Reviewers value Tanium for its speed, real-time visibility into IT assets, and cost-effectiveness. ServiceNow Discovery is praised for its comprehensive discovery capabilities, integration with IT workflows, and feature-rich offering.
Room for Improvement: Tanium users report needing improvements in scalability, third-party integrations, and more detailed documentation. ServiceNow Discovery users suggest enhancements in the initial setup process, better documentation, and a demand for smoother initial experiences.
Ease of Deployment and Customer Service: Tanium is praised for its quick deployment and responsive customer service. ServiceNow Discovery users highlight its complexity in deployment but commend the extensive support provided.
Pricing and ROI: Tanium is viewed as cost-effective with quick ROI due to lower setup costs and efficient performance. ServiceNow Discovery, despite higher initial costs, is valued for its long-term ROI derived from extensive capabilities and integrations.
| Product | Market Share (%) |
|---|---|
| ServiceNow Discovery | 3.6% |
| Tanium | 5.6% |
| Other | 90.8% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 5 |
| Large Enterprise | 22 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.
Tanium Endpoint Platform reduces security risk, improves agility & increases efficiency, a fundamentally new approach to endpoint security's threat detection, indicent response, vulnerability assessment and configuration compliance & with management's software distribution, asset utilization, asset inventory and patch management.
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