Tanium and ServiceNow Discovery are key players in the IT operations and security arena. Although both have strengths, Tanium's robust endpoint security often gives it an advantage over ServiceNow Discovery's extensive IT asset management capabilities.
Features: Tanium provides efficient patch management, robust threat hunting, and instant endpoint discovery. It excels in consolidating historical data into a multi-view dashboard. ServiceNow Discovery offers automated asset discovery and service mapping, integrates seamlessly with CMDB, and provides real-time IT environment visibility without deploying agents.
Room for Improvement: Tanium could enhance its user interface and reduce the complexity of configuration for users unfamiliar with endpoint management tools. Increasing its integration capabilities with third-party applications could also enhance its functionality. ServiceNow Discovery could improve its data accuracy during network scans and streamline its troubleshooting process. Its initial setup process can be challenging for new users, requiring better user documentation.
Ease of Deployment and Customer Service: Tanium is known for its scalability and quick incident response capabilities, with customer service praised for technical expertise. ServiceNow Discovery's seamless integration with existing platforms facilitates smooth deployment, and its support team is well-versed in providing integration aid, making it user-friendly.
Pricing and ROI: Tanium may incur higher initial setup costs due to its advanced security features but promises substantial ROI through enhanced threat prevention and management. ServiceNow Discovery is cost-effective, focusing on comprehensive asset management to deliver balanced operational efficiency and cost savings.
| Product | Market Share (%) |
|---|---|
| ServiceNow Discovery | 3.6% |
| Tanium | 6.4% |
| Other | 90.0% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 5 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.
Tanium offers robust endpoint protection, patching, and inventory management, consolidating the functions of tools like BigFix with capabilities in incident response, network security, and cloud or on-premise deployments.
Known for real-time capabilities, Tanium provides detailed analytics, security features, and device management. Users benefit from quick implementation, real-time updates, and patching campaigns. Despite its strengths, integration and custom plugin expansion remain areas to improve, along with data visualization and network optimization. Reporting enhancements and user training could advance its usability, and some UI elements may require updates for clarity and security.
What are the essential features of Tanium?Tanium's deployment spans industries focusing on endpoint protection and compliance, ensuring reliable device and server management in settings where safety and quick adaptation are critical. Organizations use it for application deployment, compliance checks, and integrating it as an EDR solution, enhancing overall security and operational efficiencies.
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