We performed a comparison between Prisma Access by Palo Alto Networks and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"The scalability of the solution is excellent."
"Panorama provides centralized management capabilities for all our firewalls and locations so that we can manage different data centers through a single device, a very valuable feature. We don't have to log into various devices to oversee them individually."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"The product's installation phase was easy."
"The solution's technical support team is responsive."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"I feel that it is a user-friendly product that provides quick response to users."
"It's a very stable solution."
"The security of Trend Micro Web Security is good."
"The solution's scalability is good and we have more than 90 users for it."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The tools' scalability is subject to some limitations when done on-premise due to the need for additional licenses. However, in other scenarios, increasing scalability involves expanding infrastructure to accommodate more third-party VPN access. It is scalable as long as you pay the money. Also, it needs to improve security."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
"Its integration with non-Palo Alto products can be improved. Currently, it is easy to integrate it with other Palo Alto products such as Cortex XDR. It integrates well with other Palo Alto products. A major part of our network is based on Palo Alto products, but for those companies that use multi-vendor products in their infrastructure, Palo Alto should optimize the integration of Prisma Access with the network devices from other vendors."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"I would like to see support for custom applications."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups."
"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."
"The frequency of updates could be reduced."
"The stability of the product is an area of concern where improvements are required."
"I would like to see better scalability and better performance."
"The product's scalability is an area of concern where improvements are required."
"Setup isn't very straightforward. You must have a certified technical engineer."
"The system should generate reports when an attack has been stopped, contained, or removed."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"The installation is a little bit complex."
"The product should be more secure and stable. It is also not flexible."
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Prisma Access by Palo Alto Networks is ranked 3rd in Secure Web Gateways (SWG) with 57 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 13 reviews. Prisma Access by Palo Alto Networks is rated 8.2, while Trend Micro Web Security is rated 7.8. The top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Symantec Proxy, Cisco Umbrella, Forcepoint Secure Web Gateway and Fortinet FortiProxy. See our Prisma Access by Palo Alto Networks vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors.
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