Try our new research platform with insights from 80,000+ expert users

Oracle Taleo vs SAP SuccessFactors vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Oracle Taleo's ROI is significant through training sales and process efficiency, but lacks direct cost or time comparison.
Sentiment score
4.7
Organizations have mixed ROI results with SAP SuccessFactors, citing cost issues but valuing improved employee experience and multinational benefits.
Sentiment score
6.2
UKG users enjoy data integrity and efficiency, but many find ROI unclear despite improved processes and cost savings.
 

Customer Service

Sentiment score
7.4
Oracle Taleo's customer service is praised for efficient problem resolution, but technical support ratings vary due to communication issues.
Sentiment score
6.2
SAP SuccessFactors' customer support receives mixed reviews, excelling in premium services but facing issues with response times and regional coordination.
Sentiment score
7.2
UKG's customer service is inconsistent, praised for expertise but criticized for delays and inefficiencies, needing service consistency improvements.
We do get updates every quarter regarding our experience with the technical support and customer service team because they let us know about product feature developments.
Talent Acquisition Specialist at Autodesk, Inc.
Since they have a lot of understanding about HR metrics and KPIs, they understand what the expectations are.
Assistant Manager at Kashiv Biosciences
One developer and one functional person can efficiently manage the implementation for a large organization.
 

Scalability Issues

Sentiment score
3.0
Oracle Taleo scales efficiently for many organizations, but struggles with personalization, lagging behind more advanced enterprise tools.
Sentiment score
7.7
SAP SuccessFactors offers scalable, flexible cloud solutions for large organizations, seamlessly integrating with AWS for efficient expansion.
Sentiment score
7.4
UKG is scalable and adaptable across various organization sizes and industries, effectively meeting growth and flexibility requirements.
For larger enterprises, Oracle Taleo may not stand out due to other available tools in the market that offer more features and scalability.
Student at a educational organization with 1,001-5,000 employees
SAP SuccessFactors is 100 percent reliable and one of the biggest in the market.
Assistant Manager at Kashiv Biosciences
We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.
Chief Executive Officer at Orane Consulting Pvt Ltd
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
 

Stability Issues

Sentiment score
7.0
Oracle Taleo is stable and reliable, with minor slowdowns, effective communication, and continuous performance enhancements.
Sentiment score
7.5
SAP SuccessFactors demonstrates strong stability despite occasional downtime and integration issues, consistently scoring 7-9 out of 10 in performance.
Sentiment score
7.1
Users find UKG mostly stable with occasional issues, but appreciate quick responses and effective system integration.
When it comes to overall stability and performance, there are prior communications about downtime on Saturdays for developments.
Talent Acquisition Specialist at Autodesk, Inc.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
Manager at a manufacturing company with 1,001-5,000 employees
The solution is absolutely stable.
Chief Executive Officer at Orane Consulting Pvt Ltd
The expectation from a non-IT representative is high.
Assistant Manager at Kashiv Biosciences
 

Room For Improvement

Oracle Taleo needs improved support, UI, navigation, automation, AI CV screening, data management, mobile compatibility, and pricing strategy.
SAP SuccessFactors needs improved customization, better module integration, enhanced AI, and updated tools for global users and pricing models.
UKG users seek improved implementation, customer service, system integration, platform flexibility, and enhanced features like time management and training.
I cannot compare certain things or implement some automations that require a lot of manual intervention when initiating, generating, and calculating offers.
Associate Architect-Technology at Virtusa Global
Oracle Taleo could also enhance customization options to better suit enterprise clients who typically engage in long-term contracts.
Student at a educational organization with 1,001-5,000 employees
Oracle Taleo lacks AI right now when everyone is transitioning into AI.
Talent Acquisition Specialist at Autodesk, Inc.
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
Manager at a manufacturing company with 1,001-5,000 employees
Workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively.
Chief Executive Officer at Orane Consulting Pvt Ltd
It is a productive ERP application, but many people in the IT market are not aware of it.
 

Setup Cost

Oracle Taleo's pricing involves annual fees based on needs, active users, and features with competitive rates rated 7-8/10.
SAP SuccessFactors offers flexible, premium solutions with pricing impacted by user count, modules, and partner selection, suitable for enterprises.
UKG's pricing, influenced by employees and modules, is high yet justified, with negotiation options and discounts available.
The licensing cost is not expensive now.
Chief Executive Officer at Orane Consulting Pvt Ltd
Pricing is a bit high and on the higher side.
Assistant Manager at Kashiv Biosciences
The licensing costs are quite high, which is a typical scenario for such solutions.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
 

Valuable Features

Oracle Taleo provides configurable recruiting, integration, reporting, mobile interface, with regular updates enhancing efficiency and operational functionality.
SAP SuccessFactors offers intuitive UI, AI tools, and robust integration, enhancing HR processes with customizable modules for diverse needs.
UKG offers intuitive, customizable HR solutions with seamless integrations, enhancing automation, data management, and employee lifecycle efficiency.
This feature enables seamless scheduling without the back-and-forth communication, improving efficiency in our talent acquisition process.
Student at a educational organization with 1,001-5,000 employees
The advantage I see is the presence of the industrial Taleo stack, which is beneficial for large-scale companies handling a higher load.
Associate Architect-Technology at Virtusa Global
The user support from Oracle Taleo is great for creating custom workflows.
Talent Acquisition Specialist at Autodesk, Inc.
We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us.
Assistant Manager at Kashiv Biosciences
Employees can view their goals, performance, ratings, and employee information, which enhances the employee experience.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
Manager at a manufacturing company with 1,001-5,000 employees
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
 

Mindshare comparison

As of February 2026, in the Talent Management category, the mindshare of Oracle Taleo is 1.4%, down from 1.9% compared to the previous year. The mindshare of SAP SuccessFactors is 10.6%, down from 21.1% compared to the previous year. The mindshare of UKG is 4.4%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors10.6%
UKG4.4%
Oracle Taleo1.4%
Other83.6%
Talent Management
 

Featured Reviews

Raghu Varun - PeerSpot reviewer
Talent Acquisition Specialist at Autodesk, Inc.
Supports recruitment workflows effectively but requires better AI search and mobile capabilities
Oracle Taleo lacks AI right now when everyone is transitioning into AI. It is very limited with a single word search. A chatbot could be added to Oracle Taleo as most of the current existing tools have. Career site redirection could be more advanced with the user interface.AI-assisted search can help in the sourcing platform, which would be an added advantage compared to Oracle Taleo. The filters are good, but when trying to use a Boolean search or customize search options, it only takes a limited selection of keywords. AI could help in more advanced search capability, which might be a drawback for Oracle Taleo. Additionally, creating campaigns and bulk messaging is lacking.Regarding the mobile-friendly candidate experience, there are better options from other tools. You are limited to the approval part. Difficulties arise when wanting access to applications or dashboards connected to Oracle Taleo or viewing the transition on mobile.When it comes to stability and performance, there are prior communications about downtimes on Saturdays, but there are some issues during weekdays which are faced occasionally. The scalability aspect is not quite scalable.
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
report
Use our free recommendation engine to learn which Talent Management solutions are best for your needs.
881,821 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
24%
University
8%
Manufacturing Company
7%
Media Company
7%
Comms Service Provider
15%
Manufacturing Company
10%
Financial Services Firm
7%
Computer Software Company
6%
Comms Service Provider
11%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise69
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What needs improvement with Oracle Taleo?
Oracle Taleo lacks AI right now when everyone is transitioning into AI. It is very limited with a single word search....
What is your primary use case for Oracle Taleo?
I have been working with Workday for the last one and a half years, but prior to that, I was there for Oracle Taleo a...
What advice do you have for others considering Oracle Taleo?
When someone is trying to implement Oracle Taleo, they should look into the systems and what features can be integrat...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for per...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market ar...
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to trac...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use...
 

Comparisons

 

Also Known As

Taleo, SonicRecruit
SuccessFactors
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

ICA Fluor, Monsanto Company, Hitachi Consulting, Phoebe Putney Memorial Hospital, Kalpataru Ltd, DELL Inc., JSR Micro Inc., Skanska AB, Acciona, Baloise Group, Zhejiang Geely Holding Group, Logicalis Inc., Garmin International, Intuit Inc, The Dow Chemical Company
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: January 2026.
881,821 professionals have used our research since 2012.