BambooHR vs SAP SuccessFactors comparison

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BambooHR Logo
2,036 views|958 comparisons
93% willing to recommend
SAP Logo
14,726 views|9,756 comparisons
85% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jan 15, 2023

We performed a comparison between BambooHR and SAP SuccessFactors based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Reviewers described the deployment of BambooHR as very straightforward. The majority of SAP SuccessFactors users point out that its deployment is a complex and lengthy process.

  • Features: BambooHR is a customizable product whose most valuable features include reports, onboarding, email alerts, and an applicant tracking system (ATS). The biggest disadvantage of the solution is that it requires outsourcing payroll integration and the exporting and importing processes for documents are complicated. SAP SuccessFactors has valuable features for reporting, linking, recruitment, search, talent management, and HR analytics. Even though users describe the product as flexible, many point out that its integration and user experience can be improved.

  • Pricing: BambooHR has a fair licensing model but it can get more expensive with the fees for necessary add-ons. The majority of reviewers of SAP SuccessFactors say that the product is too expensive, even with the different payment plans.

  • Service and Support: Users describe the support services of BambooHR as good and note that the team answers in a timely manner. SAP SuccessFactors' support is rated as helpful and reliable by most reviewers.

Comparison Results: Based on the parameters we compared, BambooHR came out ahead of SAP SuccessFactors, as our reviewers found SAP SuccessFactors more difficult to deploy, more expensive, and in need of general improvement.

To learn more, read our detailed BambooHR vs. SAP SuccessFactors Report (Updated: May 2024).
772,277 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The tool's most valuable features are the recruitment module, performance module, and document storage.""The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten.""The product is user-friendly.""The scalability of BambooHR is good.""The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information.""The performance goals and personal features of every employee with the dashboard is most valuable.""I can easily go to BambooHR to search for any staff member in the company.""This is a scalable solution. We have not experienced any issues."

More BambooHR Pros →

"SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other.""The interface is user-friendly. It is very simple and intuitive, so it's good.""Talent Acquisition and Learning features are best in class.""The performance and goal management is good, and it has a fairly detailed employee central.""This solution can be used for reporting related to employee information and contacts""The tool's most valuable feature is its integration capabilities with on-premise ERPs and other systems.""SAP SuccessFactors is stable, we have not found any bugs or glitches.""It has a global database, and it is globally accessible. By using this solution, we have moved away from paper, which is a big step for us."

More SAP SuccessFactors Pros →

"If you are dealing with two or more businesses under one company name, it is not possible to transfer employees between companies if they have a separate bamboo set up.""In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions.""The UI needs improvement because it needs to be more user-friendly.""BambooHR needs to have more flexibility around performance management.""The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work.""BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year.""There are some issues with the job tab under my info where you add the salary.""It would be useful to have the possibility to assign a task to the different users within the software."

More BambooHR Cons →

"Also, it would be helpful if they could improve its ability to localize the product to Nigeria.""The integration between the recruitment module and employee central is a big problem.""SuccessFactors could be improved by making it usable on mobile and making its features less rigid.""The reporting tool is not as good as IBM Cognos which is very, very powerful.""Visual representations, in the form of graphs and charts, can be added. This is beneficial for both management and employees. Upon accessing the system, they should generate graphical representations on their dashboard. These visuals illustrate aspects such as company-wide training progress and current company training status. The information encompasses both company-related data and personal profiles. This approach makes it convenient to grasp the company's profile along with individual information.""The GUI needs to be enhanced to be in line with the latest and complete version of the solution.""SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade.""It's a bit complicated to make a change in the tool... It is time-consuming."

More SAP SuccessFactors Cons →

Pricing and Cost Advice
  • "We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
  • "Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
  • "I rate the tool's pricing an eight out of ten."
  • More BambooHR Pricing and Cost Advice →

  • "The licensing fees are based on the number of modules that are being used, and the number of users."
  • "I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
  • "If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
  • "It could be cheaper."
  • "We have a yearly license. There are no additional costs."
  • "SAP SuccessFactors requires an annual subscription."
  • "It is not expensive because it is a complete suite with a module-based cost."
  • "For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
  • More SAP SuccessFactors Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR management… more »
    Top Answer:The tool's most valuable features are the recruitment module, performance module, and document storage.
    Top Answer:BambooHR needs to have more flexibility around performance management.
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process… more »
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to… more »
    Top Answer:The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it… more »
    out of 68 in Cloud HCM
    Average Words per Review
    out of 68 in Cloud HCM
    Average Words per Review
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    BambooHR is an all-around end-to-end talent management and benefits administration tool. This solution provides many use cases as it accompanies employees’ work journeys from onboarding to training, to day-to-day administration, and offboarding. This solution benefits the HR team as it provides them with a system that consolidates all of their employees’ information. This information includes, but is not limited to, contact information, bank details, schedules, language ability, vacation, sick days, and more. BambooHR can as well be used for reporting purposes, tracking leave, performance reviews, announcements to employees, and group emails.

    BambooHR Features:

    BambooHR has many valuable key features. Some of the most useful ones include:

    • Limiting Accessibility - An employer is able to limit access for certain users. This allows employers and the HR team to restrict information from employees. This as well helps with salary and payroll information as this tends to be the most sensitive and restricted information.

    • Support - BambooHR offers good support. The support team is helpful and answers any inquiry.

    • Information Storage - This solution can be used to store any information and documents. This includes job descriptions, employee manuals, etc.

    • Reporting and Metrics - The solution provides HR metrics and reports for the management teams.

    • Applications - An employee is able to apply easily for sick leave, annual leave, and vacation days.

    • Onboarding and Offboarding - The solution offers onboarding and offboarding tracking functionalities. This eases employee orientation and any employee’s departure.

    • Email Automation - Automatic emails can be sent out to job applicants and employees.

    • Scheduling - The solution helps with scheduling meetings and interviews easily.

    • Dashboard - BambooHR has a nice dashboard with each employee’s personal features.

    BambooHR Benefits:

    There are many benefits to implementing BambooHR. Some of the biggest advantages the solution offers include:

    • Accessibility - BambooHR is accessible and easy to navigate. This especially benefits any employee or employer who may not have a technical background.

    • Efficiency - Employees have access to their information. They can review documents, update their information and look at their benefits on their own without the need to reach out to the HR department or management directly.

    • Visibility - An employer is able to view all of their employees’ annual days including annual leave and sick days. They can see which days were put on hold and how many an employee has left.

    Reviews from Real Users:

    Below are some reviews and helpful feedback written by PeerSpot users currently using the BambooHR solution.

    An HR Officer at a small financial services firm comments: “In the past, we managed all this [HR] information using Excel. Switching to BambooHR made it easier to access the information. It's easier to use and share reports. I can allow people to do their own reports so they don't need to deal with HR. BambooHR puts everything into one place, so I don't have to comb through several Excel files to collect all the information I need to make a report.”

    A Director of Human Resources at a large construction company says: “I would recommend this solution to other users. It has given me the ability to run a lean team and add automation to the way that we work.”

    SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

    SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

    SAP Success Factors Key Features

    • Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.

    • Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.

    • Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.
    • Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

    Reviews from Real Users

    “We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

    “SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

    Sample Customers
    Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
    Top Industries
    Financial Services Firm24%
    Construction Company19%
    Computer Software Company14%
    Computer Software Company13%
    Financial Services Firm9%
    Manufacturing Company9%
    Educational Organization6%
    Manufacturing Company26%
    Computer Software Company17%
    Financial Services Firm9%
    Comms Service Provider8%
    Educational Organization45%
    Computer Software Company8%
    Manufacturing Company6%
    Financial Services Firm6%
    Company Size
    Small Business67%
    Midsize Enterprise27%
    Large Enterprise6%
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise63%
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    Small Business10%
    Midsize Enterprise50%
    Large Enterprise39%
    Buyer's Guide
    BambooHR vs. SAP SuccessFactors
    May 2024
    Find out what your peers are saying about BambooHR vs. SAP SuccessFactors and other solutions. Updated: May 2024.
    772,277 professionals have used our research since 2012.

    BambooHR is ranked 6th in Cloud HCM with 31 reviews while SAP SuccessFactors is ranked 1st in Cloud HCM with 90 reviews. BambooHR is rated 8.2, while SAP SuccessFactors is rated 7.8. The top reviewer of BambooHR writes "HRIS software used for a company of 300 employees that offers employee tracking, data insights and automation". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". BambooHR is most compared with HiBob, Workday, SunFish DataOn Philippines Inc., Netsuite SuitePeople and DarwinBox, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and DarwinBox. See our BambooHR vs. SAP SuccessFactors report.

    See our list of best Cloud HCM vendors and best Talent Management vendors.

    We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.