

SAP SuccessFactors and BambooHR are top competitors in the HR software market. SAP SuccessFactors appears to have an upper hand with its comprehensive HR functionalities catering to businesses of all sizes.
Features: SAP SuccessFactors provides robust HR capabilities with automated payroll integration and project management features, making it suitable for global enterprises. It also offers talent analytics and performance management. BambooHR, however, excels with user-friendly features like onboarding checklists, leave management, and customizable reports.
Room for Improvement: SAP SuccessFactors requires better user experience, mobile usability, and improved integration with non-SAP systems. Some users also note its rigid modules and high pricing. BambooHR could enhance its integration capabilities, offer more flexible performance management options, and improve its reporting and document handling features.
Ease of Deployment and Customer Service: SAP SuccessFactors supports deployment via public cloud, hybrid, and on-premises solutions and offers structured technical support, although response times may be slow. BambooHR is primarily cloud-based, praised for its immediate and responsive customer service.
Pricing and ROI: SAP SuccessFactors has a complex pricing model perceived as high, offering long-term ROI due to its full suite of capabilities. BambooHR is more cost-effective with straightforward pricing based on active employees, but costs can increase with additional features. It offers good value for small to mid-sized companies.
| Product | Market Share (%) |
|---|---|
| SAP SuccessFactors | 10.5% |
| BambooHR | 2.5% |
| Other | 87.0% |

| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 9 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 13 |
| Large Enterprise | 69 |
BambooHR is an all-around end-to-end talent management and benefits administration tool. This solution provides many use cases as it accompanies employees’ work journeys from onboarding to training, to day-to-day administration, and offboarding. This solution benefits the HR team as it provides them with a system that consolidates all of their employees’ information. This information includes, but is not limited to, contact information, bank details, schedules, language ability, vacation, sick days, and more. BambooHR can as well be used for reporting purposes, tracking leave, performance reviews, announcements to employees, and group emails.
BambooHR Features:
BambooHR has many valuable key features. Some of the most useful ones include:
BambooHR Benefits:
There are many benefits to implementing BambooHR. Some of the biggest advantages the solution offers include:
Reviews from Real Users:
Below are some reviews and helpful feedback written by PeerSpot users currently using the BambooHR solution.
An HR Officer at a small financial services firm comments: “In the past, we managed all this [HR] information using Excel. Switching to BambooHR made it easier to access the information. It's easier to use and share reports. I can allow people to do their own reports so they don't need to deal with HR. BambooHR puts everything into one place, so I don't have to comb through several Excel files to collect all the information I need to make a report.”
A Director of Human Resources at a large construction company says: “I would recommend this solution to other users. It has given me the ability to run a lean team and add automation to the way that we work.”
SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.
Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.
What are the most important features of SAP SuccessFactors?Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.
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