BambooHR vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 15, 2023
 

Categories and Ranking

BambooHR
Ranking in Talent Management
11th
Ranking in Cloud HCM
9th
Average Rating
8.2
Number of Reviews
32
Ranking in other categories
Benefits Administration (9th)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
1st
Average Rating
7.8
Number of Reviews
91
Ranking in other categories
Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

As of July 2024, in the Cloud HCM category, the mindshare of BambooHR is 2.3%, up from 1.6% compared to the previous year. The mindshare of SAP SuccessFactors is 18.6%, down from 20.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
Unique Categories:
Benefits Administration
3.0%
Talent Management
1.7%
Talent Acquisition
24.4%
 

Featured Reviews

Gerald Chioke - PeerSpot reviewer
Jul 7, 2023
A decent solution to access staff information that needs to improve its UI
BambooHR is like a company directory. Half of the company has a profile on the solution so you can see information about each staff member. People can request staff and leave, see when each staff member has joined the company, or see who is on leave and when they will return to work. Company-wide…
FaizMohammed - PeerSpot reviewer
Nov 15, 2022
360-degree solution for team management with many customization options
I definitely expect more improvements to come from SAP in the future. In terms of customization and additional features, there are pros and cons to adding extra functionality in any kind of software, but it's always welcome. During and after the implementation phase we have been continually exploring the solution because once they provide us with the product, they sort of leave us to it, whether we are going to use it for only a short time or for the next decade or so. Thus, we (and SAP) need to ensure that we are able to keep customizing and tweaking processes over time. One of the most essential features that needs improvement right now is the reporting functionality. SuccessFactors' reports seem to be lagging a bit behind and we are very interested in customizing the reporting mechanism such that it pushes reports through quickly and automatically. This is one of the main areas we are looking to improve currently, but when it comes to the bigger picture, we're hoping that SAP improves on the customization aspect more generally. This will help us not only in improving our reporting system, but in other areas as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"The product is user-friendly."
"The scalability of BambooHR is good."
"I can easily go to BambooHR to search for any staff member in the company."
"The performance goals and personal features of every employee with the dashboard is most valuable."
"It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system."
"BambooHR is accessible to users who aren't good with technology. If you don't have an IT background, you can easily find information about any employee."
"Leave management is the most valuable as they all started with leave management and then progressed to performance management. Of course, employee profiles are central to everything. It is also very easy to use. Customers get on board with it very quickly. One of the selling points for BambooHR is that they have a very wide partner network. There are lots of other partners that have integrations with BambooHR. They have an open API. This is one of the things that is driving its growth because lots of people and companies are literally just building integrations of BambooHR to ride the wave. If you have an integration with BambooHR, you get sales. People are more likely to choose your product because they've already chosen BambooHR. That's how it is happening. It is a cloud deployment, so there is only one version. They do the updates every month, and because of this, you are encouraged to send them feedback all the time. You never know. Your feature may be included in the next release."
"Overall, it's excellent performance management."
"It is a scalable solution."
"The interface is really useful and it's very easy to combine different information. For example, we can easily get reports that we need. It's very easy to create reports."
"It's brought to our organization a big big improvement. We would give it a good rating."
"Flexible with a lot of good features."
"There are a lot of features in SuccessFactors that HR can actually explore. We recently implemented a learning platform that employs the individual staff to actually manage their own learning."
"This solution has always been stable for me."
"This solution can be used for reporting related to employee information and contacts"
 

Cons

"It would be good to include more options for approvals and workflows. They are deliberately not the most sophisticated version of anything that they do, but it is like 80/20. They hit the vast majority of all the needs, but I have started to run up against the limits of their functionality. It has forced me to start paying attention to the marketplace or sending feedback to BambooHR. Clients are still happy though. Timesheets is a new area in which they're slowly expanding. It is currently very limited, but it meets the needs of standard nine-to-five salary employees who just want to be able to key in their time, have it approved, and then pushed off to payroll. It does not have any of the bells and whistles that an hourly employee or hourly worker might need. That is one area that is currently limited, but they have integrations with some of the best companies that do that."
"The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work."
"If you are dealing with two or more businesses under one company name, it is not possible to transfer employees between companies if they have a separate bamboo set up."
"BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year."
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"It would be useful to have the possibility to assign a task to the different users within the software."
"The UI needs improvement because it needs to be more user-friendly."
"BambooHR needs to have more flexibility around performance management."
"Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum. Wherever possible, coding should be minimized, and everything should be a drag-and-drop."
"The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs."
"I think there is room for improvement in user friendliness. In my experience, users are sometimes confused about how to use the solution."
"The product doesn't have a modernized look and is not very user-friendly like other products."
"Forms cannot be edited once submitted."
"The data management part can be improved in terms of how you can manage data from the HR admin's or HR team's perspective. It has some limitations in the reporting part in terms of how you can update the data and fetch the data. SAP HCM comparatively has a lot of capabilities in terms of backup loads, data management, data changes, etc. You can do these things easily, which is not the case with SAP SuccessFactors. Data management should be simplified in SAP SuccessFactors in terms of accessing the data, reporting, and then manipulating the data."
"The Reporting/Analytics and User Interface need improvement."
"We have many interruptions and disconnection points into processes, which is why we are looking to another solution. We are not so happy with the system. We believe we have in the market better solution, so we are looking for alternatives but so far the system has been used a lot."
 

Pricing and Cost Advice

"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"I rate the tool's pricing an eight out of ten."
"It was definitely cheaper than some of the larger systems."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"The cost of SAP SuccessFactors is reasonable."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"The product is expensive. The product is worth the money you pay for it."
"SAP SuccessFactors requires an annual subscription."
"We have a yearly license. There are no additional costs."
"It is not expensive because it is a complete suite with a module-based cost."
"The price of the solution is highly expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
6%
Educational Organization
47%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR manageme...
What do you like most about BambooHR?
The tool's most valuable features are the recruitment module, performance module, and document storage.
What needs improvement with BambooHR?
BambooHR's reporting tools were not the best I've used, but they're good. There are some limitations in terms of customized reports, as opposed to ADP, for example. The only thing that could have b...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Comparisons

 

Also Known As

No data available
SuccessFactors
 

Learn More

 

Overview

 

Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about BambooHR vs. SAP SuccessFactors and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.