

SAP SuccessFactors and BambooHR are prominent competitors in the human resources software sector. While SAP SuccessFactors holds an advantage in offering a broad range of features suitable for large enterprises, BambooHR excels in its ease of use for smaller businesses.
Features: SAP SuccessFactors delivers an extensive suite of HR functionalities which include AI-driven services and modular flexibility, catering to complex enterprise needs. Its integration capabilities and advanced reporting tools stand out. BambooHR, by contrast, emphasizes a seamless user experience with features like easy onboarding, effective performance management, and time-off tracking, making it ideal for small to medium-sized businesses requiring simplicity over customization.
Room for Improvement: SAP SuccessFactors needs to enhance its analytics features and overall user interface, while also working on better module integration and localization challenges. BambooHR could improve its performance management capabilities, integration with third-party tools, and offer more advanced reporting and customization options to enhance its usability.
Ease of Deployment and Customer Service: SAP SuccessFactors supports diverse deployment models, including public and private cloud setups, offering flexibility despite moderately rated technical support. BambooHR is primarily deployed on the public cloud, ensuring an uncomplicated implementation process and has a reputation for responsive customer service, enhancing user satisfaction.
Pricing and ROI: SAP SuccessFactors follows a subscription pricing model that can be expensive due to extensive customization and integration options, yet the broad feature set can justify the cost for larger enterprises. BambooHR has competitive pricing appealing to smaller businesses, though additional features can increase costs. Both platforms offer potential ROI through efficiency improvements, varying based on organizational needs.
| Product | Market Share (%) |
|---|---|
| SAP SuccessFactors | 16.5% |
| BambooHR | 3.0% |
| Other | 80.5% |


| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 9 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 13 |
| Large Enterprise | 69 |
BambooHR is an all-around end-to-end talent management and benefits administration tool. This solution provides many use cases as it accompanies employees’ work journeys from onboarding to training, to day-to-day administration, and offboarding. This solution benefits the HR team as it provides them with a system that consolidates all of their employees’ information. This information includes, but is not limited to, contact information, bank details, schedules, language ability, vacation, sick days, and more. BambooHR can as well be used for reporting purposes, tracking leave, performance reviews, announcements to employees, and group emails.
BambooHR Features:
BambooHR has many valuable key features. Some of the most useful ones include:
BambooHR Benefits:
There are many benefits to implementing BambooHR. Some of the biggest advantages the solution offers include:
Reviews from Real Users:
Below are some reviews and helpful feedback written by PeerSpot users currently using the BambooHR solution.
An HR Officer at a small financial services firm comments: “In the past, we managed all this [HR] information using Excel. Switching to BambooHR made it easier to access the information. It's easier to use and share reports. I can allow people to do their own reports so they don't need to deal with HR. BambooHR puts everything into one place, so I don't have to comb through several Excel files to collect all the information I need to make a report.”
A Director of Human Resources at a large construction company says: “I would recommend this solution to other users. It has given me the ability to run a lean team and add automation to the way that we work.”
SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.
Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.
What are the most important features of SAP SuccessFactors?Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.
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