ADP GlobalView Payroll vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ADP GlobalView Payroll
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
Global Payroll (3rd)
UKG
Average Rating
7.8
Number of Reviews
124
Ranking in other categories
Benefits Administration (5th), Talent Management (5th), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (3rd), HR Analytics Software (1st), Talent Acquisition (5th)
 

Mindshare comparison

As of July 2024, in the Global Payroll category, the mindshare of ADP GlobalView Payroll is 9.6%, up from 8.5% compared to the previous year. The mindshare of UKG is 6.7%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Global Payroll
Unique Categories:
No other categories found
Benefits Administration
7.1%
Talent Management
4.2%
 

Featured Reviews

KevinHarris1 - PeerSpot reviewer
Dec 27, 2023
A stable tool with a payroll processing module that offers great speed to users
The most valuable feature of the solution is definitely the payroll processing module because it's very quick since you don't have to wait for ADP to do some stuff from the product's end. You can process the payroll process pretty quickly and handle everything in-house and within the company. You can process general ledger files through ADP GlobalView Payroll while taking care of additional areas like your tax files. ADP GlobalView Payroll is pretty much capable of handling 100 percent of the payroll process. ADP does process the tax returns. With ADP GlobalView Payroll, a lot of things are easy to manage, like downloading some quarterly files and some of the other reports that you can get out of it, which is great.
it_user631491 - PeerSpot reviewer
Mar 21, 2017
Gives our employees answers as to how much time they have for vacation, personal days off, etc. Better customer service is required.
The thing which sours my company's experience with UltiPro is the customer experience; being promised items to find out it cannot be delivered at all. I am not the administrator for our HRIS program, but the admins for our UltiPro HRIS program have been promised various things throughout our drawn out eight month delay in launching our go-live date of Phase I of the UltiPro program. For example, we were promised that the UltiPro system will be able to “read” the schedules for our employees, so they won’t have to manually go into ‘Advanced Options’ to delete their normal days off when entering a PTO. We were told that, trained our staff on it, and then realized that the information given to us was untrue.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability-wise, I rate the solution a ten out of ten."
"If someone wants a good payroll system with a good presence in the APAC region and Europe, then without a doubt, ADP GlobalView Payroll falls at the top of the list of best tools."
"Good solution if you want simple, static systems."
"It is much easier to use and the customer service is better than our previous solution."
"The solution's employee experience is pretty good."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"I like UKG's integration."
 

Cons

"With big companies, it takes a long time to run when it comes to the reporting part."
"Projects tend to take longer because ADP wants to manage everything."
"The portal where employees log in to check their weekly tax statements is called ADP ESS, an area where improvements are needed."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The product's integration features need improvement."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The system is slow sometimes."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."
 

Pricing and Cost Advice

"I believe that ADP GlobalView Payroll is an expensive solution."
"If users consider the license of the solution, then it is an expensive tool."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"If you're going for the full suite, it can be fairly pricey."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"The pricing depends on the number of licenses we buy."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
15%
Computer Software Company
14%
Recruiting/Hr Firm
8%
Educational Organization
87%
Computer Software Company
2%
Healthcare Company
1%
Financial Services Firm
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ADP GlobalView HCM?
Scalability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for ADP GlobalView HCM?
I believe that ADP GlobalView Payroll is an expensive solution.
What needs improvement with ADP GlobalView HCM?
With big companies, it takes a long time to run when it comes to the reporting part. Our company notified ADP to see if there is a way to get reports to run quicker, but it is something related to ...
What needs improvement with UKG?
Advanced Scheduling must be improved. The system is slow sometimes.
What is your primary use case for UKG?
I am working for a retail client in the UK that is expanding its product to different countries. I am configuring the solution for them. I have done it for Romania and Slovakia, and now I am workin...
 

Comparisons

 

Also Known As

ADP GlobalView HCM
UKG Pro, UKG Dimensons, UKG Ready
 

Learn More

 

Overview

 

Sample Customers

Global Talent for Celestica
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon