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Oracle HCM Cloud vs SAP SuccessFactors Learning vs Workday comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Companies using Oracle HCM Cloud experience varying ROI with benefits in efficiency, streamlined operations, and improved employee satisfaction.
Sentiment score
6.6
SAP SuccessFactors Learning boosts ROI with streamlined integration, centralized data, and enhanced training, benefiting industries like manufacturing and finance.
Sentiment score
5.2
Transitioning to Workday from on-premises HR platforms improved engagement, saved time, and enhanced ROI satisfaction with competitive pricing.
It is time-saving in payroll processing.
Technology Consultant at Clarinox Technologies Kenya
The ROI is more about easing operations rather than quantifiable metrics.
Head Of Information Technology at SAISOFT
 

Customer Service

Sentiment score
6.0
Oracle HCM Cloud customer service offers quick responses but needs improvement in issue resolution and technical support quality.
Sentiment score
6.1
SAP SuccessFactors Learning customer service feedback varies, with communication challenges but improved response times after system enhancements.
Sentiment score
6.7
Workday's customer service is highly rated for quick responses and efficiency, though regional expertise in Korea needs improvement.
Oracle provides robust technical support, with regular updates every six months or quarterly.
Head Of Information Technology at SAISOFT
I have been facing an issue with Journeys, and I had raised a couple of SRs, but unfortunately, there has been no solution until now.
Oracle Certified HCM Cloud Consultant at NexInfo Solutions, Inc.
Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times.
Application Developer at a comms service provider with 10,001+ employees
The support from SAP is good.
Chief Executive Officer at Orane Consulting Pvt Ltd
We have an internal IT team that handles initial level one or level two support.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Senior people and systems analyst at B_labs & Mylo
 

Scalability Issues

Sentiment score
7.8
Oracle HCM Cloud is praised for seamless scalability, allowing effortless growth management and seamless user onboarding for various business sizes.
Sentiment score
7.9
SAP SuccessFactors Learning is a scalable, cloud-based platform, praised for user capacity and simple onboarding despite some limitations.
Sentiment score
7.6
Workday excels in scalability, integrating seamlessly and efficiently with platforms for small to large enterprises, despite its cost.
 

Stability Issues

Sentiment score
7.5
Oracle HCM Cloud stability varies, with many users finding it reliable, though some experience glitches and occasional downtime.
Sentiment score
8.0
SAP SuccessFactors Learning is highly rated for stability, reliability, and accessibility, despite occasional technical issues and cloud challenges.
Sentiment score
7.9
Users praise Workday's stability, reliability, and efficient performance, despite occasional brief slowness or login issues, rating it highly.
While I have not seen any downtime, the system can be slow at times.
Technology Consultant at Clarinox Technologies Kenya
 

Room For Improvement

Enhancements needed for UI, integration, payroll, data processing, customization, training, cost reduction, and recruitment functionalities.
SAP SuccessFactors Learning needs UI enhancements, better integration, mobile functionality, improved analytics, and effective support services.
Workday needs significant improvements in data handling, integration, UI, and functionality to better meet diverse user needs.
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
Head Of Information Technology at SAISOFT
Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.
Application Developer at a comms service provider with 10,001+ employees
Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate.
Human Resources Intern at a government with 10,001+ employees
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult.
Chief Executive Officer at Orane Consulting Pvt Ltd
One thing I want to have is an advisory banner with highlighted font that employees can visibly see during login, but support indicated this cannot be done.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
Senior people and systems analyst at B_labs & Mylo
Creating complex reports has a steep learning curve and often requires specified training.
System Engineer at a retailer with 10,001+ employees
The ease of use is notable because seeing all the videos and demos, the user interface is quite simple to use.
Senior Analyst at Eos Intelligence
 

Setup Cost

Oracle HCM Cloud offers competitive pricing with discounts, though it may be costly for SMEs; negotiate for optimal costs.
SAP SuccessFactors Learning pricing is costly for small businesses but competitive for larger ones using broader SAP services.
Workday is a costly HCM solution with tiered pricing, offering value and ROI despite high fees for smaller organizations.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
Head Of Information Technology at SAISOFT
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range.
Human Resources Intern at a government with 10,001+ employees
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
Technology Consultant at Clarinox Technologies Kenya
 

Valuable Features

Oracle HCM Cloud is praised for its modern UI, analytics, HR functions, mobile access, and seamless updates enhancing productivity.
SAP SuccessFactors Learning offers accessible, secure, and user-friendly solutions with personalized recommendations and integrated modules for efficient employee performance management.
Workday excels with intuitive interface, robust reporting, seamless integration, and advanced analytics, efficiently managing payroll, benefits, and recruitment.
The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.
Technology Consultant at Clarinox Technologies Kenya
This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
Head Of Information Technology at SAISOFT
The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations.
Application Developer at a comms service provider with 10,001+ employees
The implementation of SAP SuccessFactors Learning has definitely impacted our operational efficiency and cost savings.
Chief Executive Officer at Orane Consulting Pvt Ltd
SAP SuccessFactors Learning easily interfaces with our other systems.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
System Engineer at a retailer with 10,001+ employees
What I appreciate best about Workday is the recruiting component.
Senior Analyst at Eos Intelligence
The interface of Workday is superior.
Senior people and systems analyst at B_labs & Mylo
 

Mindshare comparison

Cloud HCM Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud5.5%
Workday10.5%
SAP SuccessFactors10.4%
Other73.6%
Cloud HCM
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors Learning2.6%
Cornerstone Learn4.4%
Moodle4.2%
Other88.8%
Learning Management Systems (LMS)
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Workday10.5%
SAP SuccessFactors10.4%
Oracle HCM Cloud5.5%
Other73.6%
Cloud HCM
 

Featured Reviews

AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.
Renelia Villanueva - PeerSpot reviewer
Vice President & Group Head People & Workplace Management at PLDT Enterprise
Integrated employee data has improved HR coordination but reporting and interface still need work
The GUI of SAP SuccessFactors Learning is still not very good. The drop-downs are too limited. One thing I want to have is an advisory banner with highlighted font that employees can visibly see during login, but support indicated this cannot be done. I have already raised this request to the support team, and they mentioned that the same request has come from other companies.
Eslam Abo Elnaga - PeerSpot reviewer
Senior people and systems analyst at B_labs & Mylo
Has improved HR process efficiency through intuitive workflows and responsive support
There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies. In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually. While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.
report
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Construction Company
7%
Manufacturing Company
13%
Retailer
7%
Financial Services Firm
6%
Performing Arts
6%
Manufacturing Company
10%
Financial Services Firm
8%
University
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise18
Large Enterprise33
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise18
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise42
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle C...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I fe...
What do you like most about SAP SuccessFactors Learning?
The solution is a user-friendly application for learning, designing, and setting up courses.
What is your experience regarding pricing and costs for SAP SuccessFactors Learning?
The pricing is pocket-friendly if you have more than five hundred users. I would rate the pricing seven out of ten as...
What needs improvement with SAP SuccessFactors Learning?
The GUI of SAP SuccessFactors Learning is still not very good. The drop-downs are too limited. One thing I want to ha...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add m...
 

Also Known As

Oracle Human Capital Management Cloud
Plateau, SuccessFactors Learning
No data available
 

Overview

 

Sample Customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: March 2026.
885,444 professionals have used our research since 2012.