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Oracle HCM Cloud vs SAP SuccessFactors Learning vs Workday comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Companies using Oracle HCM Cloud experience varying ROI with benefits in efficiency, streamlined operations, and improved employee satisfaction.
Sentiment score
7.7
Unified training platforms improve efficiency and engagement across industries, saving time and costs while enhancing organizational value.
Sentiment score
6.1
Workday boosts employee engagement, saves 40% time, enhances interaction, and positively impacts ROI with reasonable pricing and streamlined processes.
It is time-saving in payroll processing.
The ROI is more about easing operations rather than quantifiable metrics.
 

Customer Service

Sentiment score
5.9
Oracle HCM Cloud customer service offers quick responses but needs improvement in issue resolution and technical support quality.
Sentiment score
6.1
SAP SuccessFactors Learning support is mixed, showing reliable, prompt help but also communication challenges and varied user satisfaction.
Sentiment score
7.0
Workday customer service is responsive and knowledgeable but desires improvements in response times and regional expertise, especially for Koreans.
I have been facing an issue with Journeys, and I had raised a couple of SRs, but unfortunately, there has been no solution until now.
Oracle provides robust technical support, with regular updates every six months or quarterly.
Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times.
The support from SAP is good.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
 

Scalability Issues

Sentiment score
7.8
Oracle HCM Cloud is praised for seamless scalability, allowing effortless growth management and seamless user onboarding for various business sizes.
Sentiment score
7.9
SAP SuccessFactors Learning is scalable and popular, despite cloud limitations, with many organizations planning increased use.
Sentiment score
7.7
Workday's cloud-based, flexible, scalable system supports diverse roles, excelling in growing medium to large enterprises efficiently.
 

Stability Issues

Sentiment score
7.5
Oracle HCM Cloud stability varies, with many users finding it reliable, though some experience glitches and occasional downtime.
Sentiment score
7.9
SAP SuccessFactors Learning is praised for reliability and accessibility, with users rating it highly despite minor early technical issues.
Sentiment score
7.9
Workday is generally stable and reliable, with occasional minor issues like slowness or login disruptions, rated highly by users.
 

Room For Improvement

Enhancements needed for UI, integration, payroll, data processing, customization, training, cost reduction, and recruitment functionalities.
SAP SuccessFactors Learning needs UI improvements, better integration, mobile apps, language support, reporting, and transparent licensing for user satisfaction.
Workday struggles with data integration, user interface inflexibility, and limited mobile utility, affecting user experience and international functionality.
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.
Integrating SAP SuccessFactors Learning with HR systems through HR processes in my organization is very difficult.
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
The ease of use is notable because seeing all the videos and demos, the user interface is quite simple to use.
 

Setup Cost

Oracle HCM Cloud offers competitive pricing with discounts, though it may be costly for SMEs; negotiate for optimal costs.
SAP SuccessFactors Learning requires annual fees, considered expensive, but valued for technical advantages and competitive enterprise market pricing.
Workday's pricing is high, based on headcount and modules, offering value in reduced HR complexities and integration.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
Licensing costs were also a consideration, particularly regarding contractors.
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
 

Valuable Features

Oracle HCM Cloud is praised for its modern UI, analytics, HR functions, mobile access, and seamless updates enhancing productivity.
SAP SuccessFactors Learning offers integration, remote accessibility, personalization, robust analytics, and industry-specific support for diverse organizational training needs.
Workday excels with its intuitive interface, powerful integrations, customizable functions, and strong security, enhancing HR efficiency and reducing costs.
The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations.
For Core HR, all the UI has been changed from different, responsive to Redwood.
This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
The implementation of SAP SuccessFactors Learning has definitely impacted our operational efficiency and cost savings.
What I appreciate best about Workday is the recruiting component.
The interface of Workday is superior.
 

Mindshare comparison

Cloud HCM Market Share Distribution
ProductMarket Share (%)
Oracle HCM Cloud10.1%
SAP SuccessFactors19.4%
Workday17.4%
Other53.1%
Cloud HCM
Learning Management Systems (LMS) Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors Learning5.9%
Moodle7.4%
Cornerstone Learn7.4%
Other79.3%
Learning Management Systems (LMS)
Cloud HCM Market Share Distribution
ProductMarket Share (%)
Workday17.4%
SAP SuccessFactors19.4%
Oracle HCM Cloud10.1%
Other53.1%
Cloud HCM
 

Featured Reviews

Kishor Namburu - PeerSpot reviewer
Streamlines HR operations and reduces management through valuable self-service features
We used Oracle HCM Cloud for HRMS to access without a perpetual license. We aimed to transition employees to the cloud because Oracle planned to stop support for E Business Suite by twenty twenty-five. We wanted to test and understand how Oracle HCM Cloud would support our business needs It…
ManujGupta - PeerSpot reviewer
User satisfaction grows with valuable features and excellent customer support
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult. In the future, I suggest updates primarily on the mobile user experience side, reporting, dashboarding, and workflows. An AI version would definitely help significantly. Integrating SAP SuccessFactors Learning with HR systems through HR processes in my organization is very difficult.
Eslam Abo Elnaga - PeerSpot reviewer
Has improved HR process efficiency through intuitive workflows and responsive support
There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies. In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually. While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.
report
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Manufacturing Company
12%
Financial Services Firm
9%
Retailer
9%
Performing Arts
7%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise18
Large Enterprise32
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise17
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise41
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle C...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Cost-management initiatives were implemented to reduce expenses, such as controlling overtime hours. Licensing costs ...
What do you like most about SAP SuccessFactors Learning?
The solution is a user-friendly application for learning, designing, and setting up courses.
What is your experience regarding pricing and costs for SAP SuccessFactors Learning?
The pricing is pocket-friendly if you have more than five hundred users. I would rate the pricing seven out of ten as...
What needs improvement with SAP SuccessFactors Learning?
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add m...
 

Also Known As

Oracle Human Capital Management Cloud
Plateau, SuccessFactors Learning
No data available
 

Overview

 

Sample Customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about Workday, SAP, Oracle and others in Cloud HCM. Updated: August 2025.
867,445 professionals have used our research since 2012.