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Proofpoint’s ZenGuide vs SAP SuccessFactors Learning comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint’s ZenGuide
Average Rating
8.0
Reviews Sentiment
2.7
Number of Reviews
3
Ranking in other categories
Security Awareness Training (3rd)
SAP SuccessFactors Learning
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
31
Ranking in other categories
Learning Management Systems (LMS) (3rd)
 

Mindshare comparison

Proofpoint’s ZenGuide and SAP SuccessFactors Learning aren’t in the same category and serve different purposes. Proofpoint’s ZenGuide is designed for Security Awareness Training and holds a mindshare of 5.1%, down 7.8% compared to last year.
SAP SuccessFactors Learning, on the other hand, focuses on Learning Management Systems (LMS), holds 1.9% mindshare, down 6.0% since last year.
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
Proofpoint’s ZenGuide5.1%
KnowBe410.9%
Riot7.0%
Other77.0%
Security Awareness Training
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors Learning1.9%
Moodle3.0%
Cornerstone Learn2.5%
Other92.6%
Learning Management Systems (LMS)
 

Featured Reviews

EM
Project Manager at Fives Syleps
Has helped run awareness campaigns and phishing simulations but needs better multilingual support and user-level tracking
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part, there is not one type for one language per campaign, as we have many languages. For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy. It helps us make awareness activities, but it is not easy to evaluate the cybersecurity score for each user. If I take one user and compare their status six months ago to today, I want to know if their maturity score has increased or not. Proofpoint's ZenGuide has some limitations in that aspect. This function would be very important if implemented. It gives global statistics which is good, but sometimes we want to focus on each user, going through the company and groups. I want to know what a user's level was six months or one year ago compared to today across different cybersecurity activities in Proofpoint's ZenGuide. This includes monthly awareness, cybersecurity training, fake phishing campaigns, communication, and reporting malicious or suspicious emails. I want to have one score combining all these activities for each user to determine their global level. Having multi-language fake phishing campaigns would be beneficial. Currently, it is just one campaign per language, making consolidation difficult. In the future, for one campaign, the template should correctly assign the language type depending on the language used by the user.
Renelia Villanueva - PeerSpot reviewer
Vice President & Group Head People & Workplace Management at PLDT Enterprise
Integrated employee data has improved HR coordination but reporting and interface still need work
The GUI of SAP SuccessFactors Learning is still not very good. The drop-downs are too limited. One thing I want to have is an advisory banner with highlighted font that employees can visibly see during login, but support indicated this cannot be done. I have already raised this request to the support team, and they mentioned that the same request has come from other companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
"Wombat has given our users a heightened sense of security awareness, and as a result, the click rate on phishing emails has dropped significantly."
"Proofpoint's ZenGuide analytics provides many useful reports that we can access on the dashboard."
"Proven track record as the Vendor and SI spend hundreds of hours developing, testing, and researching the system (this results in fewer bugs, threats, and a more functional system)."
"The tool allows us to create content and review employee progress in their educational knowledge."
"Cloud Solution enables accessing the system from the internet, with no need to be within the company network."
"The learning features are great."
"SAP SuccessFactors Learning's most valuable features are accessibility and updated UX, as the solution can be accessed from outside of the office network and the user's experience is good."
"It is a stable solution."
"It is a stable solution...It is a scalable solution."
"The solution's most valuable feature is tracking."
 

Cons

"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
"For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy."
"Licensing is a major challenge in the solution."
"The product needs to improve its escalation system."
"I am not very impressed with SAP's customer service and support. I would rate them a five out of ten."
"I am talking about SAP in general, so there are multiple screens that you have to go through, and it takes some time to get used to it."
"There is room for enhancement in their core HR system, Employee Central."
"The initial installation could be a bit easier."
"The flexibility and user-friendliness of the user's front end can be improved."
"Support needs improvement."
 

Pricing and Cost Advice

"received very good pricing, as we are also working with the Proofpoint spam appliances."
"The pricing changes and the license amount is quite costly."
"SAP SuccessFactors Learning is an on-premise solution, there is a one-time fee, which will be given by a company during the implementation. Additionally, there are support fees, which are annual."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a one out of ten."
"The licensing cost for SAP SuccessFactors Learning is rather expensive, but it's not the only SAP tool my company uses in the suite, so it's very hard to compare prices."
"A company is required to pay annual licensing fees."
"The price of SAP SuccessFactors Learning could be better, it is expensive. There is an annual subscription. It's overpriced for small enterprises."
"The tool is cheap."
"You need to procure licensing and it is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Financial Services Firm
15%
Comms Service Provider
8%
Construction Company
6%
Manufacturing Company
11%
Comms Service Provider
9%
Financial Services Firm
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

What needs improvement with Wombat Security Education Platform?
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part...
What is your primary use case for Wombat Security Education Platform?
Proofpoint's ZenGuide is a solution that we have been working with for a long time. We use it each month for awareness, DMARC, and email security. Proofpoint's ZenGuide is used for the awareness co...
What advice do you have for others considering Wombat Security Education Platform?
We were trying to make comparisons between solutions to determine which would work better for our group. We have not yet used CyberGuru extensively; it was just for testing purposes. The metrics we...
What is your experience regarding pricing and costs for SAP SuccessFactors Learning?
The pricing is pocket-friendly if you have more than five hundred users. I would rate the pricing seven out of ten as it can be expensive for less than five hundred users.
What needs improvement with SAP SuccessFactors Learning?
The GUI of SAP SuccessFactors Learning is still not very good. The drop-downs are too limited. One thing I want to have is an advisory banner with highlighted font that employees can visibly see du...
What is your primary use case for SAP SuccessFactors Learning?
Before joining HRIS, I worked in IT for more than ten years. We are using SAP SuccessFactors Learning for employee central, recruitment, goals, and performance. We were using HCM for time and payro...
 

Also Known As

Proofpoint Security Awareness Training, Wombat Security Education Platform
Plateau, SuccessFactors Learning
 

Overview

 

Sample Customers

Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)
Find out what your peers are saying about KnowBe4, Huntress, Proofpoint and others in Security Awareness Training. Updated: September 2026.
913,924 professionals have used our research since 2012.