SAP HCM and Workday compete in the HR software industry, focusing on streamlining HR processes and enhancing data management. Workday appears to have the upper hand due to its user-friendly interface and strong integration capabilities, although SAP HCM offers more comprehensive payroll solutions across regions.
Features: SAP HCM automates core HR functions, allowing seamless integration with ERP systems and comprehensive global payroll solutions. Its flexibility in configuration supports diverse enterprise needs. Workday offers a consolidated system with user-friendly dashboards, business process frameworks, and strong reporting capabilities, enhancing data access and management.
Room for Improvement: SAP HCM could improve its user-friendliness and UI design, as its complexity demands expert knowledge. Speeding up updates and support would enhance user satisfaction. Workday's lack of payroll capabilities in some regions, as well as its cumbersome reporting customization, require attention. Its technical support also needs improvement for better customer service.
Ease of Deployment and Customer Service: SAP HCM primarily uses on-premises deployment, which can be slow and complex, whereas Workday’s cloud-based solution offers expedited deployment and greater flexibility. SAP relies heavily on external consultancy for support, while Workday focuses on incorporating customer feedback but still faces challenges with slow technical support and user education.
Pricing and ROI: SAP HCM has a complex and often expensive licensing model, which might be challenging for smaller businesses, though long-term benefits in efficiency may offset initial costs. Workday's tiered pricing based on modules and users may offer clearer value with its straightforward structure, offering flexibility as features expand and contribute positively to ROI.
I am totally satisfied with the response time and quality of support.
Not all requests are attended to promptly.
We have our own internal team that supports the deployment process.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Currently, we are upgrading from 4.12 to 4.18, and after migrating the DC, our applications run smoothly without any challenges or slowness.
SAP HCM is quite scalable.
I would rate its stability as nine out of ten.
I would rate the stability of SAP HCM as seven out of ten.
SAP HCM needs to be more customizable to fit unique organizational processes.
SAP should provide more customization options.
We are able to optimize a lot of processes but there is always room for improvement.
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
However, going by the demo, I think it is quite simple to use.
SAP HCM is quite expensive, but considering solutions like Oracle, they are similar.
I would rate pricing for SAP as one because the price is high.
SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten.
The main benefit SAP HCM provides is that we have all the information in one place; it is basically one centralized system with all the information rather than having multiple systems across the organization.
When we face challenges and raise tickets, Red Hat provides support within an hour, fixes bugs, and allows us to move to production after resolving issues.
Capturing all the attendances and absences is a huge task that must be completed before running payroll.
Comparing Workday to other products, I am taking a positive note about Workday and it is the first priority that I suggested compared to Oracle or other products.
The interface of Workday is superior.
| Product | Market Share (%) |
|---|---|
| Workday | 17.4% |
| SAP HCM | 9.9% |
| Other | 72.7% |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 6 |
| Large Enterprise | 39 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 6 |
| Large Enterprise | 41 |
SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.
The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.
SAP HCM Features
SAP HCM has many valuable key features. Some of the most useful ones include:
SAP HCM Benefits
There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules.
According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."
“I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.
Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
Workday is a cloud-based software solution that specializes in developing applications for capital and finance management applications. The system is built to work in global workforces and is adaptable. The global system ensures that users are up to date and can manage internal career-related information, and everyday business problems like timesheets, payrolls, and time off.
“A Pioneer in Software-as-a-Service”
Workday Human Capital Management tool is designed to simplify and streamline your work. It leverages machine learning to adapt capital management to a changing environment.
The Workday model is based on delivering a single system that uses a single source of data and a single security model to deliver a unique user experience. The system is user-friendly and ensures that employees and management can use it from any and all devices. Workday HCM integrates into a central system that includes financial management, payroll, recruiting, learning, and planning. Managers and employees can provide feedback to one another, too.
Workday’s features include:
Workday smart platform consists of the following modules:
Reviews from Real Users
Many organizations choose Workday because it provides an all-in-one modular solution for human capital and finance management. Our users say they like the ease of use for time-off requests, career and development segments, and overall HR management. The records and reporting capabilities are another popular feature.
"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations," said one user. Another said that the best feature is the optimization of the work day experience with a unified platform that can be applied across different business units. “You will never find a use case that cannot be covered," said a third.
We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
