Oracle E-Business Suite (EBS) and Oracle HCM Cloud are robust enterprise solutions competing in the business software category. Oracle HCM Cloud appears to have an edge because of its frequent updates and innovative HR capabilities.
Features: Oracle E-Business Suite provides extensive integration and adaptability across various modules, streamlined access to HR, finance, and procurement, and strong reporting and financial capabilities. Oracle HCM Cloud focuses on employee lifecycle management, mobile and social capabilities, and offers AI-driven insights for improved decision-making.
Room for Improvement: Oracle E-Business Suite could enhance its UI modernization, simplify its complex structure, and improve mobile functionality. Oracle HCM Cloud can benefit from a more user-friendly interface, deeper localization, and expanded integration capabilities to meet broader business needs.
Ease of Deployment and Customer Service: Oracle E-Business Suite predominantly supports on-premises installations with hybrid cloud options, leading to longer setup times. Oracle HCM Cloud offers scalable public and private cloud deployment, making it easier to deploy in SaaS environments. Customer support is a concern for EBS users due to responsiveness issues, while HCM Cloud users prefer its cloud-focused support but desire quicker response times.
Pricing and ROI: Oracle E-Business Suite is often seen as expensive with complex licensing, suitable for larger enterprises seeking long-term stability and efficiency. In contrast, Oracle HCM Cloud adopts competitive pricing with SaaS flexibility, providing substantial ROI through enhanced HR operations and consistent feature updates, appealing to organizations emphasizing cloud adoption.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
The ROI is more about easing operations rather than quantifiable metrics.
It is time-saving in payroll processing.
There was no real ownership on Oracle's part.
Oracle provides robust technical support, with regular updates every six months or quarterly.
Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times.
I would rate customer service a seven because it takes a process to reach a real person, often involving chats with AutoChat first.
The solution has good scalability, which I would rate around eight out of ten.
I would say it's fairly easy to scale.
I have more experience with highly scalable technologies like Databricks.
You can't scale HCM on Fusion Cloud as a standalone service.
The system is very stable.
While I have not seen any downtime, the system can be slow at times.
I should be able to customize the screen or application without needing technical support.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
Oracle pricing is comparatively high to other vendors.
Each license costs a significant amount.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
Licensing costs were also a consideration, particularly regarding contractors.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
Oracle E-Business Suite provides everything needed in an ERP.
It allows us to normalize all of our systems into a single database.
This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.
The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations.
Oracle E-Business Suite (EBS) is considered the most extensive offering of amalgamated worldwide business applications available. Oracle EBS helps facilitate medium to large business enterprise organizations with the ability to enhance critical decision-making processes, streamline business procedures, minimize costs, and improve overall performance and productivity.
Oracle EBS runs as a complement to Oracle Database software. The applications serve to automate such processes as supply chain management (SCM), human resource management (HRM), customer relations management (CRM), project portfolio management (PPM), financial management, service management, and more.
Oracle EBS runs best in the cloud. It is a cost-saving option that offers greater productivity and can immediately and easily respond to changing dynamic business needs with an intuitive, automated scalable cloud infrastructure.
Below are some of the valuable features of popular application offerings available within Oracle EBS:
Supply Chain Management (SCM): Every possible supply chain process can be fully automated, from planning, creation, and appropriation to development and fulfillment, delivering a comprehensive solution application to ensure organizations have robust, intelligent-driven, value-added chains. Some applications include:
Human Resource Management (HRM): The solution offers a sturdy group of outstanding human resource processes that enable users to improve productivity, enhance overall business performance, and lower TCO. Some processes include:
Customer Relations Management (CRM): This application provides for a streamlined, unique global gathering of information that will ensure all selling channels are continually following the organization's objectives and protocols. Some features include:
Project Portfolio Management (PPM): Oracle EBS provides a comprehensive, full lifecycle offering of project and portfolio management. Users get a single fully transparent view of all project-related ventures coupled with a superb performance process that grants users the ability to choose the best, most dynamic portfolio ventures.
Financial Management: Users are able to perform more effectively, improve productivity and efficiency, develop productivity tools and integrated performance management, and develop processes for shared services to reduce overall operating costs. Some features include:
Service Management: This application allows users access to the best data necessary to provide correct, precise, reliable information to their clients to ensure that every expectation is exceeded and consistently satisfied.
Reviews from Real Users:
Kopano R., Freelancer at a tech services company, says, “What I found most valuable in Oracle E-Business Suite is the patching because it is straightforward. As long as you follow Oracle's best practices, you are able to finish the task of patching without a problem. I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.”
Mohammed G., Senior Oracle Application Consultant at a comms service provider, writes, “Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications. Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good. “
Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.
Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.
Top 10 Reason Why Customers Choose Oracle Cloud HCM:
Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.
HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.
Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.
One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security
Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership
Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.
Oracle has a strong security culture and is trusted by
organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations
Oracle Cloud Customer Connect is a vibrant online
community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.
Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.
Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.
Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency
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