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Oracle ATG vs Oracle Commerce Cloud vs SAP Commerce Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2026, in the eCommerce Platforms category, the mindshare of Oracle ATG is 2.5%, down from 9.1% compared to the previous year. The mindshare of Oracle Commerce Cloud is 2.3%, down from 4.8% compared to the previous year. The mindshare of SAP Commerce Cloud is 5.3%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Mindshare Distribution
ProductMindshare (%)
SAP Commerce Cloud5.3%
Oracle ATG2.5%
Oracle Commerce Cloud2.3%
Other89.9%
eCommerce Platforms
 

Featured Reviews

PankajKumar22 - PeerSpot reviewer
Field Activities In Banking, Telecom and Insurance Sector at YASH Technologies
Useful for B2B retail operations and order management but UI is bland and old
The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house. It's quite basic and bland compared to today's modern web developments, which have enhanced user experiences. We're just providing support services to our customers, and they’ve been exploring a move to Oracle Commerce. However, there's some concern about Oracle Commerce's future, especially since support for version 11.3.2 is set to end in March 2025. We haven’t heard back from Oracle regarding any plans to extend support. We’re just keeping the lights on for now, but a transformation might be on the horizon. We have done some proof of concept with Oracle Commerce.
Rajkumar_Santhanam - PeerSpot reviewer
accessibility support engineer at Salesforce
Customization available with a variety of options to boost sales
I found a suitable solution for my customer-facing needs. I was making stores, and then customer auto, I don't know. B2C auto site, something like that. I found our cloud was a big part of our company, providing the best solution The variety of options available, like customization for quotes or…
MB
Digital Design Manager at a manufacturing company with 5,001-10,000 employees
Improving User Experience with Effective Platform Integration
Based on my experience with SAP Commerce Cloud, I have thoughts regarding data analysis and analytics; I know they have this feature because I've never seen it. When I ask my colleagues about data, they say they don't have it, so I may need to inform them that SAP Commerce Cloud has such a feature because they never have data about the e-commerce currently. The multi-languages and multi-currency features in SAP Commerce Cloud are useful for us because we have it cross-country, with an e-commerce presence in the US and another in Europe. Based on my experience, working with SAP Commerce Cloud can be a bit complex, considering what my colleagues say, but I haven't had direct experience with this. I rate SAP Commerce Cloud five out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The features that help us to change the product and pricing are good; they give us enough flexibility to manage this application."
"The best thing with Oracle Commerce is the personalization engine, and then the integration with one of the best search engines, which is Endeca."
"The tool is useful for B2B retail operations. The e-commerce platform is helpful for our customers when searching for products they want to buy. They can look up items using part numbers or product descriptions, which helps them find exactly what they want. We rely on the search functionality a lot."
"Merchandising and promotion features are very good."
"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."
"Oracle ATG Commerce is the leading enterprise eCommerce solution with around 50% of Fortune 100 companies using it."
"The product is really good. It is a robust tool that can scale up in any business, including some multi-million businesses."
"The most valuable features of Oracle Commerce Cloud are it provides all sorts of administrative essentials for our commerce. It helps deliver products from production from the supplier to the customer."
"Oracle Commerce Cloud has improved our organization because it provides us with a lot of options, and we only have to do some configuration or customization, as it gives lots of features for sales."
"The search had extended functionality, allowing searches with product code, subcategories, barcode, partial descriptions, etc."
"The variety of options available, like customization for quotes or any sale module I require, is available in Oracle Compass Cloud for customers."
"The variety of options available, like customization for quotes or any sale module I require, is available in Oracle Compass Cloud for customers, and it has increased our sales."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"All products reside in SAP and all other systems access and update their products and prices in one place, which reduces redundancy."
"It's a good product in terms of scalability, functionality, and flexibility."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"Through the ability to consolidate disparate knowledge repositories either through synchronous asynchronous, API batch, synchronization or other custom methods, I can disseminate as much or as little data through the widest variety of channels."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"In SAP Commerce Cloud, I find the integration and the back-end part most valuable because they can be easily integrated with the SAP product catalog and CRM and so on."
 

Cons

"In order to scale, you need more hardware, so the product itself is not scalable."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."
"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"Our impressions from testing out ATG is that it requires a lot of customization and professional services, which is not what we were looking for."
"The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house."
"Its licensing cost could be brought down."
"Some accessibility improvements would be beneficial in their components."
"There are times we have some errors or failures in Oracle Commerce Cloud that could be improved."
"Oracle Commerce Cloud could improve the accessibility features."
"ATG is not evolving much, and there's a huge license cost."
"Some accessibility improvements would be beneficial in their components."
"The product should be accessible to all types of customer, not just the big ones."
"Tighter integration with SAP (more OOTB tools for integration)."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"In terms of what could be improved, I would say the product search. The question is how soon can I find the product which I'm looking for."
"A public cloud solution of this software would open great possibilities."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"They need to use microservices to make it more scalable, but it's acceptable for now."
"The stack needs to be improved; they need to start using more new technologies."
 

Pricing and Cost Advice

"The tool's licensing is costly. Finding the right talent to manage it is also a challenge."
"The product's pricing is moderate. We use a license module."
"Oracle ATG is an expensive solution."
Information not available
"The price is too high."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"The solution is expensive."
"The price is quite high."
"I don't know the cost, but it can be expensive."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"This is an expensive solution."
"The solution is very expensive in Turkey."
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Comparison Review

it_user9726 - PeerSpot reviewer
Architect at a tech services company with 1,001-5,000 employees
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Retailer
10%
Financial Services Firm
10%
Manufacturing Company
7%
Construction Company
12%
Computer Software Company
12%
Manufacturing Company
11%
Comms Service Provider
9%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What needs improvement with Oracle ATG?
The tool is not cloud-based, and licensing and hosting are expensive. The tool can be improved in both areas.
What is your primary use case for Oracle ATG?
My company's clients use the tool for e-commerce.
What advice do you have for others considering Oracle ATG?
The merchandising tools in Oracle ATG are good but the only thing is if it is moving out from the BCC, then things ge...
What needs improvement with Oracle Commerce Cloud?
Some accessibility improvements would be beneficial in their components. Their native components where Bluetooth is n...
What is your primary use case for Oracle Commerce Cloud?
I found a suitable solution for my customer-facing needs. I was making stores, and then customer auto, I don't know. ...
What needs improvement with SAP Hybris Commerce?
The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it bec...
What is your primary use case for SAP Hybris Commerce?
My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn'...
What is your experience regarding pricing and costs for SAP Hybris Commerce?
I don't know how to rate pricing for the product, as I'm not involved in that aspect.
 

Also Known As

ATG
Commerce Cloud
SAP Hybris Commerce, Hybris, SAP Hybris on AWS
 

Overview

 

Sample Customers

Agilent, Shenhua Group Corporation Ltd., Fox Head Inc., Netshoes, Mr. Price, Retail World AE, Sascar, Banca Transilvania, UL, Fox Head, Carolina Biological Supply, Groupe Dynamite
Moleskine, Corello, The Vermont Country Store, Team Sportia
NHS 24
Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: May 2026.
894,738 professionals have used our research since 2012.