"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The implementation team can customise the implementation to customer needs."
"The filters are very useful, and easy to customize. it's very easy to operate."
"I find the reports to be the solution's most valuable feature."
"It has a customizable checkout experience, customizable homepage, everything can be customized."
"I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good."
"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."
"There is a good community of developers for the platform."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"There is always room for improvement with any solution."
"It is similar to ATG, but some features can be exchanged between the 2."
"The solution is expensive."
"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."
"There is space to have better communication with other kinds of platforms."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"The solution should have more and faster reporting, as well as better performance."
Oracle ATG is ranked 5th in eCommerce Platforms with 1 review while Salesforce Commerce Cloud is ranked 2nd in eCommerce Platforms with 7 reviews. Oracle ATG is rated 7.0, while Salesforce Commerce Cloud is rated 8.2. The top reviewer of Oracle ATG writes "Good flexibility and stability, but needs some sort of native integration and a mechanism for user surveys and product reviews". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "Offers a customizable checkout experience, customizable homepage - everything can be customized". Oracle ATG is most compared with Oracle Commerce Cloud, SAP Hybris Commerce, Magento, Salesforce Sales Cloud and Shopify, whereas Salesforce Commerce Cloud is most compared with SAP Hybris Commerce, CloudCraze Commerce, Magento, HCL Digital Commerce and Shopify.
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