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Oracle ATG vs Salesforce Commerce Cloud comparison

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Featured Review
Find out what your peers are saying about SAP, Salesforce, Adobe and others in eCommerce Platforms. Updated: January 2022.
564,643 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."

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"The implementation team can customise the implementation to customer needs.""The filters are very useful, and easy to customize. it's very easy to operate.""I find the reports to be the solution's most valuable feature.""It has a customizable checkout experience, customizable homepage, everything can be customized.""I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good.""Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience.""There is a good community of developers for the platform."

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Cons
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."

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"There is always room for improvement with any solution.""It is similar to ATG, but some features can be exchanged between the 2.""The solution is expensive.""If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit.""There is space to have better communication with other kinds of platforms.""The community is very closed source. If you don't buy it, you won't be able to learn it.""The solution should have more and faster reporting, as well as better performance."

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Pricing and Cost Advice
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  • "There are no significant upfront license costs."
  • "Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable."
  • "The licensing works on a per-user basis."
  • More Salesforce Commerce Cloud Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application.
    Top Answer: 
    There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't… more »
    Top Answer: 
    It is a typical user journey. We configure products, and our customers use our site. They choose a product, and then they place a shipment request for the product.
    Top Answer: 
    I find the reports to be the solution's most valuable feature.
    Top Answer: 
    The price is a little bit too high, however, you pay for what you get.
    Top Answer: 
    The solution should have more and faster reporting, as well as better performance.
    Ranking
    5th
    out of 49 in eCommerce Platforms
    Views
    2,786
    Comparisons
    2,220
    Reviews
    1
    Average Words per Review
    359
    Rating
    7.0
    2nd
    out of 49 in eCommerce Platforms
    Views
    2,744
    Comparisons
    1,934
    Reviews
    7
    Average Words per Review
    1,001
    Rating
    8.1
    Comparisons
    Also Known As
    ATG
    Demandware
    Learn More
    Overview
    Oracle ATG Web Commerce enables you to deliver a personalized online buying experience for each customer by presenting relevant content and merchandizing, personalized search, customized marketing programs, and tailored websites.

    Demandware Commerce delivers the speed, agility, innovation and superior economics required to master the new retail reality of constant and unpredictable change. Our enterprise retail solution is powered by a central cloud platform to drive consumer engagement across all devices, channels and geographies. Our cloud platform is open and extensible, and provides retailers with the enterprise scale required for complex operations. It includes a flexible retail data model with core commerce functions that remain consistent across user applications and channel delivery. It also includes a platform API that allows unique development without disrupting the flow of Demandware's continuous updates. Demandware Commerce enables both business and technical users within a retail organization to work with intuitive commerce applications. Leveraging omni-channel merchandising and marketing functionality, retailers can develop unique capabilities and create engaging shopping experiences that differentiate their brand and convert consumers to buyers. Unique consumer experiences and business logic are stored centrally and can be quickly deployed across the retail enterprise through the commerce accelerator, a combination of reference applications, Open Commerce APIs and LINK integrations. With this combination, Demandware Commerce removes the barriers and complexities of traditional licensed and hosted software, and allows retailers to execute the strategic business initiatives that drive growth.

    Offer
    Learn more about Oracle ATG
    Learn more about Salesforce Commerce Cloud
    Sample Customers
    Agilent, Shenhua Group Corporation Ltd., Fox Head Inc., Netshoes, Mr. Price, Retail World AE, Sascar, Banca Transilvania, UL, Fox Head, Carolina Biological Supply, Groupe Dynamite
    Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company40%
    Comms Service Provider14%
    Retailer10%
    Manufacturing Company3%
    VISITORS READING REVIEWS
    Computer Software Company37%
    Comms Service Provider13%
    Energy/Utilities Company7%
    Manufacturing Company5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    Find out what your peers are saying about SAP, Salesforce, Adobe and others in eCommerce Platforms. Updated: January 2022.
    564,643 professionals have used our research since 2012.

    Oracle ATG is ranked 5th in eCommerce Platforms with 1 review while Salesforce Commerce Cloud is ranked 2nd in eCommerce Platforms with 7 reviews. Oracle ATG is rated 7.0, while Salesforce Commerce Cloud is rated 8.2. The top reviewer of Oracle ATG writes "Good flexibility and stability, but needs some sort of native integration and a mechanism for user surveys and product reviews". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "Offers a customizable checkout experience, customizable homepage - everything can be customized". Oracle ATG is most compared with Oracle Commerce Cloud, SAP Hybris Commerce, Magento, Salesforce Sales Cloud and Shopify, whereas Salesforce Commerce Cloud is most compared with SAP Hybris Commerce, CloudCraze Commerce, Magento, HCL Digital Commerce and Shopify.

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.