We performed a comparison between Adobe Commerce and Oracle Commerce Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms."The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools."
"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."
"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements."
"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."
"It provides AI features, including a tool called Insight for AI-driven product recommendations."
"The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."
"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."
"As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution."
"The most valuable features of Oracle Commerce Cloud are it provides all sorts of administrative essentials for our commerce. It helps deliver products from production from the supplier to the customer."
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"The solution’s performance could be improved."
"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."
"The product needs to improve its security. Also, they need to improve B2B features."
"I am still playing around and trying to catch up with the latest version to understand all the features, but I do feel that its CMS can be much more streamlined. They provide a what-you-see-is-what-you-get editor, which many customers prefer, but based on the implementations that I have done for more than seven years, I have seen that many times, it is run by the marketing team, and they don't find it very comfortable to use. They feel uncomfortable managing and changing the content. As a business user, you need to have at least basic knowledge of HTML, which you cannot expect from all marketing teams. Some companies or organizations have that competency, but many organizations, especially in the Middle East, have a very small team, so it becomes quite difficult for them. This is a common challenge that I have seen across the platforms. Magento is better and easier than Oracle Commerce Cloud, but Shopify is much easier than Magento. A layman or my 10-year-old kid can go ahead and set up a store in Shopify in probably 45 minutes, which is not the case with Magento. Elasticsearch has really been a pain. It takes a toll on the performance. Starting with version 2.4, Magento requires Elasticsearch, which has been causing a lot of serious performance issues. We had a client in the US who was running a promo, and they lost a subsequent number of orders over one and a half hours. They were on the enterprise platform, not open-source. The team had to open a ticket with Magento. Its performance needs to be upgraded, or some kind of guidelines have to be provided for the setup. It looks like even Magento has no clue. When you go through the answers given in the online community, it seems that in spite of having the hardware configurations that they suggest, it is not performing at the optimal level. It should also have a better way to measure performance. Performance measuring has to be much easier. Many times, we see CPU utilization going up and down. We see spikes without any reason. Therefore, we need a better performance management system."
"Should have a way to communicate properly with the team that builds the platform"
"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."
"The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better."
"Oracle Commerce Cloud could improve the accessibility features."
Adobe Commerce is ranked 3rd in eCommerce Platforms with 24 reviews while Oracle Commerce Cloud is ranked 7th in eCommerce Platforms with 1 review. Adobe Commerce is rated 8.2, while Oracle Commerce Cloud is rated 7.0. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of Oracle Commerce Cloud writes "Provides administrative essentials, scalable, but stability could improve". Adobe Commerce is most compared with Salesforce Commerce Cloud, SAP Hybris Commerce, Shopify, Oracle ATG and Intershop, whereas Oracle Commerce Cloud is most compared with Oracle ATG, SAP Hybris Commerce and Oracle iStore.
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