Adobe Commerce vs Oracle Commerce Cloud comparison

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3,476 views|2,640 comparisons
82% willing to recommend
Oracle Logo
1,555 views|1,177 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Adobe Commerce and Oracle Commerce Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms.
To learn more, read our detailed eCommerce Platforms Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements.""The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution.""The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly.""The customization capabilities of Adobe Commerce are great.""On the plus side, when you build everything from scratch in Magento, you can do magic with it.""Magento is very flexible, and it's one of the biggest e-commerce platforms.""The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications.""The platform provides an easy way to customize its features."

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"The most valuable features of Oracle Commerce Cloud are it provides all sorts of administrative essentials for our commerce. It helps deliver products from production from the supplier to the customer."

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Cons
"One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website.""Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side.""The solution’s performance could be improved.""I am still playing around and trying to catch up with the latest version to understand all the features, but I do feel that its CMS can be much more streamlined. They provide a what-you-see-is-what-you-get editor, which many customers prefer, but based on the implementations that I have done for more than seven years, I have seen that many times, it is run by the marketing team, and they don't find it very comfortable to use. They feel uncomfortable managing and changing the content. As a business user, you need to have at least basic knowledge of HTML, which you cannot expect from all marketing teams. Some companies or organizations have that competency, but many organizations, especially in the Middle East, have a very small team, so it becomes quite difficult for them. This is a common challenge that I have seen across the platforms. Magento is better and easier than Oracle Commerce Cloud, but Shopify is much easier than Magento. A layman or my 10-year-old kid can go ahead and set up a store in Shopify in probably 45 minutes, which is not the case with Magento. Elasticsearch has really been a pain. It takes a toll on the performance. Starting with version 2.4, Magento requires Elasticsearch, which has been causing a lot of serious performance issues. We had a client in the US who was running a promo, and they lost a subsequent number of orders over one and a half hours. They were on the enterprise platform, not open-source. The team had to open a ticket with Magento. Its performance needs to be upgraded, or some kind of guidelines have to be provided for the setup. It looks like even Magento has no clue. When you go through the answers given in the online community, it seems that in spite of having the hardware configurations that they suggest, it is not performing at the optimal level. It should also have a better way to measure performance. Performance measuring has to be much easier. Many times, we see CPU utilization going up and down. We see spikes without any reason. Therefore, we need a better performance management system.""The product needs to improve its security. Also, they need to improve B2B features.""Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later.""The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers.""Should have a way to communicate properly with the team that builds the platform"

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"Oracle Commerce Cloud could improve the accessibility features."

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Pricing and Cost Advice
  • "The cost of implementation is cheap compared to other solutions."
  • "Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."
  • "This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."
  • "The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."
  • "The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."
  • More Adobe Commerce Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It provides AI features, including a tool called Insight for AI-driven product recommendations.
    Top Answer:Adobe Commerce is more suitable for large businesses and enterprises. Many companies, including medium-sized ones, also use the open-source version. Large databases and enterprises opt for Adobe… more »
    Top Answer:We use the solution to build a tailor-made website and e-commerce system. It's working with internal platforms and operations on the platform.
    Top Answer:The most valuable features of Oracle Commerce Cloud are it provides all sorts of administrative essentials for our commerce. It helps deliver products from production from the supplier to the… more »
    Top Answer:Oracle Commerce Cloud could improve the accessibility features.
    Top Answer:We are using Oracle Commerce Cloud to create our POS agent administrators and customer shopping sites.
    Ranking
    3rd
    out of 73 in eCommerce Platforms
    Views
    3,476
    Comparisons
    2,640
    Reviews
    5
    Average Words per Review
    661
    Rating
    7.6
    7th
    out of 73 in eCommerce Platforms
    Views
    1,555
    Comparisons
    1,177
    Reviews
    1
    Average Words per Review
    270
    Rating
    7.0
    Comparisons
    Also Known As
    Magento, EPiServer Digital Commerce
    Commerce Cloud
    Learn More
    Adobe
    Video Not Available
    Overview

    Adobe Commerce offers IT teams a versatile solution to effortlessly launch personalized commerce experiences while ensuring security and speed, all without starting from scratch. It provides a solid foundation of commerce functionality that allows businesses to swiftly enter the market with confidence. With pre-configured composable services, businesses can easily deploy and integrate these services to enhance their commerce foundation. The platform also supports the creation and integration of secure and scalable applications that extend native capabilities and seamlessly integrate with third-party solutions in a serverless PCI-compliant environment. Thanks to App Builder tools, customization becomes more accessible, reducing the overall cost of ownership.

    For commerce teams, Adobe Commerce provides a dynamic platform that adapts as customer needs evolve. It enables omnichannel personalization through commerce data, delivering personalized content, promotions, recommendations, and site search through advanced AI and machine learning. This translates to an increased reach to new markets, brands, or business models. The platform empowers users with business-specific, user-friendly tools infused with AI capabilities, thereby enhancing marketing and merchandising efforts. Moreover, businesses can expand their commerce capabilities further by choosing from a vast array of free and premium apps and extensions available in the Commerce Marketplace, covering everything from back-office integrations to customer experience solutions, making it a comprehensive and flexible commerce solution.

    Oracle Commerce Cloud is a unified SaaS solution that helps commerce professionals to innovate quickly, with the ability to deliver connected, personalized experiences and drive customer engagement, sales, and loyalty across channels. Oracle Commerce Cloud includes a rich set of out-of-the-box applications encompassing administration, customer support, and web storefront capabilities. Backed by a set of RESTful APIs, each of the applications allows the integration of Commerce Cloud features into other applications and channels.

    Oracle Commerce Cloud Features

    Oracle Commerce Cloud has many valuable key features. Some of the most useful ones include:

    • Product browsing and discovery
    • Advanced product search including guided search
    • Promotions and discounts
    • Personalized content and offers
    • Personalized product recommendations based on advanced AI technologies
    • Multiple payment methods including loyalty points and split payments
    • Multiple ship-to destinations including buy online and pick up in store
    • Sharable wish lists
    • User profile management
    • Business account management (B2B)
    • Account-specific catalogs and pricing (B2B)
    • Order approval and spending limits (B2B)
    • Scheduled recurring orders (B2B)
    • Support for 40+ languages and 60+ currencies

    Oracle Commerce Cloud Benefits

    There are several benefits to implementing Oracle Commerce Cloud. Some of the biggest advantages the solution offers include:

    • Customizable and extensible: Using Oracle Commerce Cloud, storefront designers are able to create page layouts, branding, and content via the drag-and-drop Design Studio in the Oracle Commerce Cloud administration tool to define the shopper experience.
    • Custom widgets: The solution offers custom widgets which enable you to extend your shopper experience to include features such as advanced product configuration, and advanced visualization techniques like new payment schemes, augmented reality, third-party content and product reviews, as well as chatbot capabilities.
    • Unified administration tool: Oracle Commerce Cloud has a unified administration tool that consolidates all site management features into a single, easy-to-use web-based interface. This tool can help you do things like manage catalogs, pricing, promotions, and media, create A/B tests to determine the most effective content and offers, configure and manage extensions and webhooks to extend your business logic, and much more.
    • Commerce Cloud Agent Console: With this tool, customer service representatives can act on behalf of customers. By using the agent console, service representatives can create, search for, and update orders. In addition, they can complete orders started in other channels, cancel orders, and manage returns and exchanges easily.
    • Extensibility, integration, and headless architectures: Oracle Commerce Cloud was designed to be flexible, extensible, and easy to integrate at every level of the technology stack.
    • API-first platform: Every single feature in Oracle Commerce Cloud is available through the API — from all the features in the storefront, to site creation and management, to customer service capabilities like order and account management. By using Oracle Commerce Cloud APIs, you can incorporate storefront, administration, and customer service functionalities into any channel or application.
    • Server-side extensions: Users can extend Oracle Commerce Cloud business logic by creating business functions and REST endpoints. Moreover, extensions can be written in JavaScript using the industry-standard Node.js platform and can be uploaded to Oracle Commerce Cloud to run in a secure, managed PCI-compliant environment.

    Sample Customers
    Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.
    Moleskine, Corello, The Vermont Country Store, Team Sportia
    Top Industries
    REVIEWERS
    Retailer20%
    Computer Software Company20%
    Manufacturing Company20%
    Insurance Company10%
    VISITORS READING REVIEWS
    Educational Organization70%
    Computer Software Company6%
    Retailer3%
    Manufacturing Company2%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Retailer13%
    Financial Services Firm12%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business77%
    Midsize Enterprise8%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise73%
    Large Enterprise19%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    Buyer's Guide
    eCommerce Platforms
    May 2024
    Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    Adobe Commerce is ranked 3rd in eCommerce Platforms with 25 reviews while Oracle Commerce Cloud is ranked 7th in eCommerce Platforms. Adobe Commerce is rated 8.2, while Oracle Commerce Cloud is rated 7.0. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of Oracle Commerce Cloud writes "Provides administrative essentials, scalable, but stability could improve". Adobe Commerce is most compared with Salesforce Commerce Cloud, SAP Commerce Cloud, Shopify, Oracle ATG and Intershop, whereas Oracle Commerce Cloud is most compared with Oracle ATG, SAP Commerce Cloud and Oracle iStore.

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.