2018-05-24T09:42:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
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What is your primary use case for SAP Hybris Commerce?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

9
PeerSpot user
9 Answers
Jose ArturoPalomino - PeerSpot reviewer
Managing Director at Japh
Real User
Top 10Leaderboard
2022-05-22T06:01:10Z
May 22, 2022

My primary use of Hybris Commerce was to provide insights into how to improve online and marketing processes.

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JiteshArora - PeerSpot reviewer
Senior Consultant at Deloitte
Real User
Top 20
2022-04-27T15:10:00Z
Apr 27, 2022

We use it to monitor customer experience with regard to e-commerce.

Aaron Maema - PeerSpot reviewer
SAP Hybris Developer at a retailer with 10,001+ employees
Real User
Top 10
2022-04-07T13:09:46Z
Apr 7, 2022

We are now using it as a customer front. We will be using it as a catalog base, and all of the other engines will be independent of Hybris Commerce. Hybris Commerce will be used as a catalog to reach our customers, but the backend will be completely different, mainly in the retail sector.

Ramakrishna Venkat - PeerSpot reviewer
Hybris Solution Architect at a consumer goods company with 10,001+ employees
Real User
Top 20
2021-12-22T17:50:00Z
Dec 22, 2021

SAP Hybris Commerce is basically an eCommerce solution. We are Bosch-Siemens Home appliances. We sell household appliance products, like refrigerators, washing machines, etc... We have our own eCommerce website. Something similar to Flipkart or Amazon. We sell all these products with our websites. For all the products there will be a product list. As a customer, you will log into this website and then select the particular product, for example, either Bosch or Siemens refrigerators, then check out and pay the bill. Then key in the delivery address, something similar to how you're going to buy any particular product on Amazon or Flipkart. We have around 300 plus websites across multiple countries. We host and manage all these web applications, basically eCommerce applications. Apart from that, we do have other web applications, which are built on PHP and Node.js. Most of them are hosted on AWS, some of them are hosted on premises. And apart from that, there are solutions like SAP SD module, SAP MM, FICO, CRM.

BJ
SAP Hybris Consultant at a tech services company with 1-10 employees
Real User
Top 20
2021-05-23T22:27:54Z
May 23, 2021

There are multiple use cases. I work with multiple clients, and each client has multiple use cases. My clients are mostly B2B and B2C clients and they are all involved in different areas of business. For example, I work with luxury clients, clients in construction, and clients in the medical field, too. They are all different in terms of project size. Some of my clients have just discovered SAP Hybris and want to integrate it; they just want to test it out and see if it works for them.

Rachid Amghari - PeerSpot reviewer
Expert Technique & Solution Designer at Freelancer
Real User
2020-10-26T18:01:00Z
Oct 26, 2020

I am a freelance SAP Hybris Commerce technical expert. I have worked with many clients on Upwork and outside Upwork. I also have an agency that contains many developers for Hybris, iOS, Android, and many other technologies. Hybris is used for e-commerce needs. Hybris offers e-commerce features like checkout, payment options, and others for different phases of e-commerce. We don't try to convince our clients to use Hybris. Our clients have already made the decision to use Hybris, then they come to us.

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BJ
SAP Hybris Consultant at a tech services company with 1-10 employees
Real User
Top 20
2020-10-25T14:37:16Z
Oct 25, 2020

I work for a consulting company and SAP Hybris Commerce is one of the products that I have experience with, in this capacity. Our current use case involves an SAP commerce product called Spartacus, which is based on the cloud version. SAP handles the backend, which is deployed on the cloud, whereas the front-end is based on Angular technology. The clients I'm working with now are interested in migrating to Angular, so my current use case is migrating all of the front-end interfaces accordingly.

RY
Senior SAP Hybris Consultant at Freelance
Consultant
2020-10-20T04:19:00Z
Oct 20, 2020

I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer.

it_user877785 - PeerSpot reviewer
Sales Director
User
2018-05-24T09:42:00Z
May 24, 2018

For our sales team to have a better understanding of our customer's interests, I wanted to provide the sales team information about those interests and be able to personalize the offering.

Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Apr 7, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 4 answers
BJ
SAP Hybris Consultant at a tech services company with 1-10 employees
Oct 25, 2020
SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it. For me, the majority of the clients I work with are happy and they see ROI. In my opinion, the product is worth the price.
Rachid Amghari - PeerSpot reviewer
Expert Technique & Solution Designer at Freelancer
Oct 26, 2020
Because we are not direct clients of Hybris, we don't manage the pricing or licensing. We are technical experts, so the clients have already made the decision to use Hybris and to buy it. We don't have enough information about pricing or licensing as the clients that are using Hybris have already made this decision.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
May 22, 2022
If you were talking to someone whose organization is considering SAP Hybris Commerce, what would you say? How would you rate it and why? Any other tips or advice?
2 out of 9 answers
RY
Senior SAP Hybris Consultant at Freelance
Oct 20, 2020
I'm still a developer, so I know that if you have to customize the solution, you will have to go digging down in their code, and to define which business class to customize for. It will work for you. Because they have a very complex code or a very abstract code. On a scale of one to ten, I would rate SAP Hybris Commerce a nine.
BJ
SAP Hybris Consultant at a tech services company with 1-10 employees
Oct 25, 2020
My advice for anybody who is looking into implementing this product depends on the company size and the project size. If it's not a very big project, I advise using other solutions, other frameworks, or develop the project from scratch with native Java and Spring. On the other hand, if it's a big project then I will highly recommend using SAP Hybris. The biggest lesson that I learned from using this product is to test, test, and test again. Never put something into production, live, until you are 100% sure. So, if you want to develop something then test it, retest it, and retest it again. You have to be careful because surprises always come. This is a great product and I have rarely experienced issues with SAP Hybris itself. The majority of issues stem from how people use it. Support is also great. It uses Java, as a few e-commerce solutions are. A project that is based on Java is good because it's the world's most used technology. On the downside, this product is expensive, although it is worth it for big clients. I would rate this solution an eight out of ten.
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