Some of the most valuable features are its personalized offering, promotion engine, and customer support module.
SAP Commerce Cloud offers personalized offerings and a powerful promotion engine while providing quick setup with minimal customization. Customers appreciate the B2B accelerator and efficient ERP integrations with support for multiple currencies. Despite delivering essential e-commerce features, it currently only supports Microsoft Azure. The transition and upgrades aren't smooth, it's costly, and has a steep learning curve, prompting some to consider alternatives like Salesforce or Magento.
