Oracle Commerce Cloud vs Shopify comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle Commerce Cloud and Shopify based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms.
To learn more, read our detailed eCommerce Platforms Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of Oracle Commerce Cloud are it provides all sorts of administrative essentials for our commerce. It helps deliver products from production from the supplier to the customer."

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"For the initial setup phase, many online tutorials are available, making the process easy.""It has a brilliant inventory system to help you manage your store.""The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration.""Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization.""Shopify can be used without any coding knowledge.""The most valuable feature is its strong SEO capabilities.""The product has a few free-to-use features. It is easy to navigate and has good visuals as well."

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Cons
"Oracle Commerce Cloud could improve the accessibility features."

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"The order processing and saving of the changes for the product should have automatic functioning.""If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use.""I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers.""Many of our clients complain because it's costly and not an open-source.""There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in.""I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature.""It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."

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Pricing and Cost Advice
Information Not Available
  • "This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
  • "Depending on the client's requirements, they can choose either the basic plan or the premium plan."
  • "They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
  • "The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
  • More Shopify Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of Oracle Commerce Cloud are it provides all sorts of administrative essentials for our commerce. It helps deliver products from production from the supplier to the… more »
    Top Answer:Oracle Commerce Cloud could improve the accessibility features.
    Top Answer:We are using Oracle Commerce Cloud to create our POS agent administrators and customer shopping sites.
    Top Answer:For the initial setup phase, many online tutorials are available, making the process easy.
    Top Answer:Shopify does not have a traditional licensing fee; instead, it operates on a subscription-based model. The cost depends on the specific plan you choose, and it can vary significantly. This cost can… more »
    Top Answer:Shopify provides you with limited options when it comes to customization. In general, there is a limit to customization in the solution. If you consider an enterprise-level application with a lot of… more »
    Ranking
    7th
    out of 72 in eCommerce Platforms
    Views
    1,600
    Comparisons
    1,213
    Reviews
    1
    Average Words per Review
    270
    Rating
    7.0
    5th
    out of 72 in eCommerce Platforms
    Views
    2,306
    Comparisons
    1,636
    Reviews
    4
    Average Words per Review
    577
    Rating
    8.5
    Comparisons
    Also Known As
    Commerce Cloud
    Learn More
    Shopify
    Video Not Available
    Overview

    Oracle Commerce Cloud is a unified SaaS solution that helps commerce professionals to innovate quickly, with the ability to deliver connected, personalized experiences and drive customer engagement, sales, and loyalty across channels. Oracle Commerce Cloud includes a rich set of out-of-the-box applications encompassing administration, customer support, and web storefront capabilities. Backed by a set of RESTful APIs, each of the applications allows the integration of Commerce Cloud features into other applications and channels.

    Oracle Commerce Cloud Features

    Oracle Commerce Cloud has many valuable key features. Some of the most useful ones include:

    • Product browsing and discovery
    • Advanced product search including guided search
    • Promotions and discounts
    • Personalized content and offers
    • Personalized product recommendations based on advanced AI technologies
    • Multiple payment methods including loyalty points and split payments
    • Multiple ship-to destinations including buy online and pick up in store
    • Sharable wish lists
    • User profile management
    • Business account management (B2B)
    • Account-specific catalogs and pricing (B2B)
    • Order approval and spending limits (B2B)
    • Scheduled recurring orders (B2B)
    • Support for 40+ languages and 60+ currencies

    Oracle Commerce Cloud Benefits

    There are several benefits to implementing Oracle Commerce Cloud. Some of the biggest advantages the solution offers include:

    • Customizable and extensible: Using Oracle Commerce Cloud, storefront designers are able to create page layouts, branding, and content via the drag-and-drop Design Studio in the Oracle Commerce Cloud administration tool to define the shopper experience.
    • Custom widgets: The solution offers custom widgets which enable you to extend your shopper experience to include features such as advanced product configuration, and advanced visualization techniques like new payment schemes, augmented reality, third-party content and product reviews, as well as chatbot capabilities.
    • Unified administration tool: Oracle Commerce Cloud has a unified administration tool that consolidates all site management features into a single, easy-to-use web-based interface. This tool can help you do things like manage catalogs, pricing, promotions, and media, create A/B tests to determine the most effective content and offers, configure and manage extensions and webhooks to extend your business logic, and much more.
    • Commerce Cloud Agent Console: With this tool, customer service representatives can act on behalf of customers. By using the agent console, service representatives can create, search for, and update orders. In addition, they can complete orders started in other channels, cancel orders, and manage returns and exchanges easily.
    • Extensibility, integration, and headless architectures: Oracle Commerce Cloud was designed to be flexible, extensible, and easy to integrate at every level of the technology stack.
    • API-first platform: Every single feature in Oracle Commerce Cloud is available through the API — from all the features in the storefront, to site creation and management, to customer service capabilities like order and account management. By using Oracle Commerce Cloud APIs, you can incorporate storefront, administration, and customer service functionalities into any channel or application.
    • Server-side extensions: Users can extend Oracle Commerce Cloud business logic by creating business functions and REST endpoints. Moreover, extensions can be written in JavaScript using the industry-standard Node.js platform and can be uploaded to Oracle Commerce Cloud to run in a secure, managed PCI-compliant environment.

    Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

    Shopify Features

    Shopify has many valuable key features. Some of the most useful ones include:

    • Customizable templates
    • Shopify POS
    • Out-of-the-box SEO tools
    • Shopify dropshipping
    • Shopify analytics
    • Abandoned cart reminders
    • App store

    Shopify Benefits

    There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

    • Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.
    • Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.
    • Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.
    • User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.
    • Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.
    • Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.
    • Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

    Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

    PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”

    Sample Customers
    Moleskine, Corello, The Vermont Country Store, Team Sportia
    RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company16%
    Retailer13%
    Financial Services Firm11%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization54%
    Computer Software Company9%
    Retailer5%
    Manufacturing Company4%
    Company Size
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise15%
    Large Enterprise68%
    REVIEWERS
    Small Business75%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise58%
    Large Enterprise27%
    Buyer's Guide
    eCommerce Platforms
    March 2024
    Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Oracle Commerce Cloud is ranked 7th in eCommerce Platforms with 1 review while Shopify is ranked 5th in eCommerce Platforms with 8 reviews. Oracle Commerce Cloud is rated 7.0, while Shopify is rated 8.4. The top reviewer of Oracle Commerce Cloud writes "Provides administrative essentials, scalable, but stability could improve". On the other hand, the top reviewer of Shopify writes "A tool that helps businesses streamline their online sales processes". Oracle Commerce Cloud is most compared with Oracle ATG, SAP Hybris Commerce, Oracle iStore and Adobe Commerce, whereas Shopify is most compared with SAP Hybris Commerce, Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG and Aptos Retail.

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.