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Read reviews of Oracle ATG alternatives and competitors

Manager at a tech services company with 5,001-10,000 employees
Real User
Top 5Leaderboard
The implementation team can customize the implementation to the customer's needs

What is our primary use case?

We use it for eCommerce, which is similar to ATG.

What is most valuable?

The sign-up process is easy, as you can link it to other products and sign with your Gmail account, for example. The implementation team can customise the implementation to customer needs. 

What needs improvement?

It is similar to ATG, but some features can be exchanged between the 2.

For how long have I used the solution?

We have been using Salesforce cloud for about 2 years.

What do I think about the stability of the solution?

Salesforce is a stable solution. We have not encountered any issues.

What do I think about the scalability of the solution?

Salesforce is scalable.

How are customer service and technical support?

We have not had to use technical support. …

What is our primary use case?

We use it for eCommerce, which is similar to ATG.

What is most valuable?

The sign-up process is easy, as you can link it to other products and sign with your Gmail account, for example. The implementation team can customise the implementation to customer needs. 

What needs improvement?

It is similar to ATG, but some features can be exchanged between the 2.

For how long have I used the solution?

We have been using Salesforce cloud for about 2 years.

What do I think about the stability of the solution?

Salesforce is a stable solution. We have not encountered any issues.

What do I think about the scalability of the solution?

Salesforce is scalable.

How are customer service and technical support?

We have not had to use technical support.

How was the initial setup?

Set up and configuration of Salesforce is straight forward.

What about the implementation team?

In our team, we have 5 people involved in the use and implementation of salesforce, including managers, developers and administrators. Implementation can take up to 2 months. 

What's my experience with pricing, setup cost, and licensing?

The licensing works on a per-user basis.

Which other solutions did I evaluate?

We have considered using ATG.

What other advice do I have?

I would rate this product 8 out of 10. It is a good eCommerce solution. Compared to ATG, it would be down to choosing which product you needed for your business long term.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Get our free report covering Oracle, SAP, Salesforce, and other competitors of Oracle ATG. Updated: January 2022.
564,322 professionals have used our research since 2012.