Coming October 25: PeerSpot Awards will be announced! Learn more
2018-05-24T09:42:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
  • 0
  • 67

What needs improvement with SAP Hybris Commerce?

Please share with the community what you think needs improvement with SAP Hybris Commerce.

What are its weaknesses? What would you like to see changed in a future version?

10
PeerSpot user
10 Answers
Jose ArturoPalomino - PeerSpot reviewer
Managing Director at Japh
Real User
Top 10
2022-05-22T06:01:10Z
22 May 22

The look and feel of the user experience could be improved. In the next release, I would like integration of eCommerce platforms with marketing solutions to be included.

Search for a product comparison
JiteshArora - PeerSpot reviewer
Senior Consultant at Deloitte
Real User
Top 20
2022-04-27T15:10:00Z
27 April 22

The WCS management or content management is not that great. Every one and a half to two years, Hybris stops updating or supporting previous versions. This means that the end-customer has to update their version every time. SAP Hybris can work on the virtual commerce (VR) feature, which is new to the market.

Aaron Maema - PeerSpot reviewer
SAP Hybris Developer at a retailer with 10,001+ employees
Real User
Top 10
2022-04-07T13:09:46Z
07 April 22

The price could be improved. It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento. It can be tricky to support other features that are inside customization.

Ramakrishna Venkat - PeerSpot reviewer
Hybris Solution Architect at a consumer goods company with 10,001+ employees
Real User
Top 20
2021-12-22T17:50:00Z
22 December 21

In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved. There will be security involved in your payment gateway while you are paying. Creating a purchase order. There are many areas that can be improved in the front end - the look and feel performance wise. The entire life cycle right from logging into the particular eCommerce website until you check out, how soon I can complete this entire process? Those are the three areas. There are many areas one can improve. I think we have the latest Hybris version from 2000, Hybris nine, something like that. Whatever features SAP is releasing, we are evaluating how they will be beneficial to the customer. If it is beneficial, then we are implementing. Apart from that I don't see anything extra.

BJ
SAP Hybris Consultant at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
2021-05-23T22:27:54Z
23 May 21

The stack needs to be improved; they need to start using more new technologies. Technically we're still using GSP tags and GSL which are old technologies. Now, SAP Hybris has a new project called Spartacus. So, it's getting better, but there is still room for improvement. Currently, they don't offer support for mobile applications. Most of the projects I work on are web projects. I have never worked on a project using SAP Hybris that had mobile applications.

FB
Head of Business Consulting at a program development consultancy with 51-200 employees
Real User
2021-02-25T16:27:06Z
25 February 21

Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations.

Learn what your peers think about SAP Hybris Commerce. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
635,987 professionals have used our research since 2012.
Rachid Amghari - PeerSpot reviewer
Expert Technique & Solution Designer at Freelancer
Real User
Top 10
2020-10-26T18:01:00Z
26 October 20

Hybris is not currently using microservices. Technically, we can introduce microservices to deploy some aspects separately. Personally, I find that the Hybris code is not really clean, but that could be due to the fact that we don't always use 100% oriented objects. Hybris is constantly adding new features that are aligned with market needs. For this reason, feature-wise, I don't see anything that needs to be improved, currently.

BJ
SAP Hybris Consultant at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
2020-10-25T14:37:16Z
25 October 20

SAP Hybris does not employ the latest technologies. For example, they still use GSP, Tag Files, an older version of Java, no microservices, and no Amazon Web services. They have just started to work with the cloud, but they only support Microsoft Azure. If a client wants to use Amazon Web Services then they will not be able to. This is an area of improvement that they can work on. Especially now, with the cloud trending, everyone is talking about the cloud but SAP Hybris is not on it. Non-Hybris developers find it complicated to work with. To work on Hybris projects, you really need an example to work from, otherwise, it will be more difficult.

RY
Senior SAP Hybris Consultant at Freelance
Consultant
2020-10-20T04:19:00Z
20 October 20

In terms of improvement? They have set up modules for marketing, financial, everything. I can say everything is an improvement because they keep changing their versions every six months depending on the niche of the business. They could include additional types of payment implementations. Right now they are just providing CyberSourse. They give you a framework and we customize it. The front and back-end are very tightly coupled in the framework right now. So now they're going to another open-source framework. They're writing their front-end part in Angular. So just the back-end and front-end thing will be coupled. That will make a lighter version.

it_user877785 - PeerSpot reviewer
Sales Director
User
2018-05-24T09:42:00Z
24 May 18

The product should be accessible to all types of customer, not just the big ones. A public cloud solution of this software would open great possibilities.

Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Apr 07, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 4 answers
BJ
SAP Hybris Consultant at a tech services company with 1-10 employees
25 October 20
SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it. For me, the majority of the clients I work with are happy and they see ROI. In my opinion, the product is worth the price.
Rachid Amghari - PeerSpot reviewer
Expert Technique & Solution Designer at Freelancer
26 October 20
Because we are not direct clients of Hybris, we don't manage the pricing or licensing. We are technical experts, so the clients have already made the decision to use Hybris and to buy it. We don't have enough information about pricing or licensing as the clients that are using Hybris have already made this decision.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
May 22, 2022
If you were talking to someone whose organization is considering SAP Hybris Commerce, what would you say? How would you rate it and why? Any other tips or advice?
2 out of 9 answers
RY
Senior SAP Hybris Consultant at Freelance
20 October 20
I'm still a developer, so I know that if you have to customize the solution, you will have to go digging down in their code, and to define which business class to customize for. It will work for you. Because they have a very complex code or a very abstract code. On a scale of one to ten, I would rate SAP Hybris Commerce a nine.
BJ
SAP Hybris Consultant at a tech services company with 1-10 employees
25 October 20
My advice for anybody who is looking into implementing this product depends on the company size and the project size. If it's not a very big project, I advise using other solutions, other frameworks, or develop the project from scratch with native Java and Spring. On the other hand, if it's a big project then I will highly recommend using SAP Hybris. The biggest lesson that I learned from using this product is to test, test, and test again. Never put something into production, live, until you are 100% sure. So, if you want to develop something then test it, retest it, and retest it again. You have to be careful because surprises always come. This is a great product and I have rarely experienced issues with SAP Hybris itself. The majority of issues stem from how people use it. Support is also great. It uses Java, as a few e-commerce solutions are. A project that is based on Java is good because it's the world's most used technology. On the downside, this product is expensive, although it is worth it for big clients. I would rate this solution an eight out of ten.
Related Articles
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
Apr 05, 2022
PeerSpot’s crowdsourced user review platform helps technology decision-makers around the world to better connect with peers and other independent experts who provide advice without vendor bias. Our users have ranked these solutions according to their valuable features, and discuss which features they like most and why. You can read user reviews for the top Top 5 eCommerce Platforms to help ...
Related Articles
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
Apr 05, 2022
Top 5 eCommerce Platforms for 2022
PeerSpot’s crowdsourced user review platform helps technology decision-makers around the world to...
Download Free Report
Download our free SAP Hybris Commerce Report and get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
DOWNLOAD NOW
635,987 professionals have used our research since 2012.