Adobe Commerce vs SAP Commerce Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Adobe Commerce
Ranking in eCommerce Platforms
3rd
Average Rating
8.2
Number of Reviews
27
Ranking in other categories
No ranking in other categories
SAP Commerce Cloud
Ranking in eCommerce Platforms
2nd
Average Rating
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 14.2%, up from 13.5% compared to the previous year. The mindshare of SAP Commerce Cloud is 17.7%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

Dennis Tran - PeerSpot reviewer
Feb 29, 2024
Build a tailor-made website with a user-friendly interface
Adobe Commerce is a robust e-commerce platform. It stands alongside industry leaders like Salesforce Commerce Cloud, offering a hybrid API model. It is competitively priced among its peers along with flexibility as an open-source platform. Additionally, Adobe Commerce provides AI features, including a tool called Insight for AI-driven product recommendations. Many clients continue to leverage this AI capability to enhance their e-commerce experience, making it a popular choice among businesses. It has an open architecture, user-friendly interface, and integration with other e-commerce tools. This adaptability extends to engagement-focused tools and services, ensuring a comprehensive and enriched customer experience on Adobe Commerce-powered websites.
Saleem Shar - PeerSpot reviewer
Mar 3, 2023
Easy to set up, and extremely scalable, but is expensive
We use the AWS, on-prem, and SAP cloud versions of the solution for our eCommerce Platform SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others. The solution is particularly dynamic in its use of advanced…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On the plus side, when you build everything from scratch in Magento, you can do magic with it."
"The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."
"The platform provides an easy way to customize its features."
"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."
"The customization capabilities of Adobe Commerce are great."
"The product can be maintained effortlessly."
"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."
"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."
"We have found the B2B, B2C and D2C very valuable."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"The user interface can be customized."
"The tool has good performance."
"Hybris offers a platform designed for speed."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
 

Cons

"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."
"Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side."
"The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers."
"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."
"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"The product needs to improve its security. Also, they need to improve B2B features."
"The solution’s performance could be improved."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"The learning curve is high."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"The WCS management or content management is not that great."
"Hybris is not currently using microservices."
 

Pricing and Cost Advice

"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."
"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."
"The cost of implementation is cheap compared to other solutions."
"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."
"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."
"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."
"The price is quite high."
"The solution is very expensive in Turkey."
"The price is too high."
"I don't know the cost, but it can be expensive."
"This is an expensive solution."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"The solution is expensive."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
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Comparison Review

it_user9726 - PeerSpot reviewer
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Educational Organization
72%
Computer Software Company
5%
Retailer
3%
Manufacturing Company
3%
Educational Organization
44%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Magento?
The customization capabilities of Adobe Commerce are great.
What needs improvement with Magento?
The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers.
What is your primary use case for Magento?
The solution is useful in the area of e-commerce.
 

Also Known As

Magento, EPiServer Digital Commerce
SAP Hybris Commerce, Hybris
 

Learn More

Video not available
 

Overview

 

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.
NHS 24
Find out what your peers are saying about Adobe Commerce vs. SAP Commerce Cloud and other solutions. Updated: June 2024.
789,728 professionals have used our research since 2012.