Try our new research platform with insights from 80,000+ expert users

Adobe Commerce vs SAP Commerce Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Commerce
Ranking in eCommerce Platforms
2nd
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
SAP Commerce Cloud
Ranking in eCommerce Platforms
4th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 11.9%, down from 13.7% compared to the previous year. The mindshare of SAP Commerce Cloud is 11.1%, down from 17.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Market Share Distribution
ProductMarket Share (%)
Adobe Commerce11.9%
SAP Commerce Cloud11.1%
Other77.0%
eCommerce Platforms
 

Featured Reviews

Andrew Christodoulou - PeerSpot reviewer
Customization supports complex needs, though speed challenges persist
We don't use the reporting tools from Adobe Commerce as we have our own reporting infrastructure. Adobe Commerce can be complex in terms of ease of use, as it's such a large platform. From the development side, you can customize everything, but that does require substantial resources. When working on Adobe Commerce, I would want Adobe Commerce specialist developers. Although it's all built in PHP, and there are many PHP developers, I would want Adobe Commerce specialist developers working on it because they have knowledge about what to customize and more importantly, what's best not to touch. There are always site speed issues with Adobe Commerce. It seems to be an ongoing issue with performance. When comparing it to Shopify, you don't tend to need to worry about that, but with Adobe Commerce, it remains an ongoing issue. Additionally, there are all the upgrades, which can be quite painful, including the regular patches, both on the open-source and licensed version, on-premises. The initial setup for migrating to Adobe Commerce from another e-commerce platform is not straightforward; it's a very big job. The pricing for Adobe Commerce varies dramatically. Quite often, you see their list prices and then you are able to negotiate very hefty discounts. My understanding is that they're moving away from heavily discounting. Although our license where I am at the moment is heavily discounted, I'm hearing that they're trying to move away from that practice.
Saleem Shar - PeerSpot reviewer
Easy to set up, and extremely scalable, but is expensive
The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones. This makes the process quite complex, especially when migrating from one version to another. For example, I have been using SAP Commerce versions 18 and 19.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ecosystem includes thousands of vendors who are providing third-party add-ons."
"As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution."
"On the plus side, when you build everything from scratch in Magento, you can do magic with it."
"The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."
"The platform allows us to easily integrate with service vendors, such as delivery services and payment systems."
"The platform provides an easy way to customize its features."
"The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."
"The product can be maintained effortlessly."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"The tool has good performance."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"The user interface can be customized."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
 

Cons

"The price of Adobe Commerce is very high, actually. If it were possible to have a free version or a limited version, that would be good for users."
"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."
"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."
"The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers."
"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart."
"The solution’s performance could be improved."
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"The support team should improve the response time."
"The learning curve is high."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"A public cloud solution of this software would open great possibilities."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
 

Pricing and Cost Advice

"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."
"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."
"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."
"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."
"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."
"The cost of implementation is cheap compared to other solutions."
"The solution is expensive."
"The price is quite high."
"The solution is very expensive in Turkey."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"This is an expensive solution."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"The price is too high."
"I don't know the cost, but it can be expensive."
report
Use our free recommendation engine to learn which eCommerce Platforms solutions are best for your needs.
867,370 professionals have used our research since 2012.
 

Comparison Review

it_user9726 - PeerSpot reviewer
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
8%
Financial Services Firm
7%
Healthcare Company
6%
Manufacturing Company
14%
Computer Software Company
14%
Retailer
9%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What do you like most about Magento?
The customization capabilities of Adobe Commerce are great.
What needs improvement with Magento?
An additional feature I would want to see included in the next release relates to integrating or moving data from one environment to another. There is no automated way to do that, so if we have a p...
What is your primary use case for Magento?
My use cases for Adobe Commerce involve projects with specific customers and different industries. Most of them were projects where customers were migrating from either an open-source version of Ad...
What needs improvement with SAP Hybris Commerce?
The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...
What is your primary use case for SAP Hybris Commerce?
My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.
 

Also Known As

Magento, EPiServer Digital Commerce
SAP Hybris Commerce, Hybris
 

Overview

 

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.
NHS 24
Find out what your peers are saying about Adobe Commerce vs. SAP Commerce Cloud and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.