Adobe Commerce vs SAP Commerce Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Adobe Commerce
Ranking in eCommerce Platforms
3rd
Average Rating
8.2
Number of Reviews
27
Ranking in other categories
No ranking in other categories
SAP Commerce Cloud
Ranking in eCommerce Platforms
2nd
Average Rating
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 14.3%, up from 10.9% compared to the previous year. The mindshare of SAP Commerce Cloud is 17.3%, down from 24.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

Dennis Tran - PeerSpot reviewer
Feb 29, 2024
Build a tailor-made website with a user-friendly interface
Adobe Commerce is a robust e-commerce platform. It stands alongside industry leaders like Salesforce Commerce Cloud, offering a hybrid API model. It is competitively priced among its peers along with flexibility as an open-source platform. Additionally, Adobe Commerce provides AI features, including a tool called Insight for AI-driven product recommendations. Many clients continue to leverage this AI capability to enhance their e-commerce experience, making it a popular choice among businesses. It has an open architecture, user-friendly interface, and integration with other e-commerce tools. This adaptability extends to engagement-focused tools and services, ensuring a comprehensive and enriched customer experience on Adobe Commerce-powered websites.
Aaron Maema - PeerSpot reviewer
Apr 7, 2022
Excellent, scalability, functionality, and flexibility; but, the price could be reduced
The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution. They are both excellent, and you can easily customize them. The integration side of it with Hybris OCC to integrate with other systems is also effective. That's also a useful feature. It primarily has a lot of features that provide a significant advantage, and it's very good. It's out of the box, it's a new spectrum. It's good, but it depends on how you are customizing it to your benefit. It depends on your business objective and your angle, and how you want to go about it. It's flexible, you can do anything with it. I don't have any issues with the interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ecosystem includes thousands of vendors who are providing third-party add-ons."
"The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."
"Magento is very flexible, and it's one of the biggest e-commerce platforms."
"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."
"As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution."
"The customization capabilities of Adobe Commerce are great."
"It provides AI features, including a tool called Insight for AI-driven product recommendations."
"The platform provides an easy way to customize its features."
"The tool supports multiple currencies."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
 

Cons

"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."
"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."
"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side."
"The limited availability of experienced developers can make the product costly to maintain."
"One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website."
"The solution’s performance could be improved."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"The learning curve is high."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"A public cloud solution of this software would open great possibilities."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"The stack needs to be improved; they need to start using more new technologies."
"Hybris is not currently using microservices."
 

Pricing and Cost Advice

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."
"The cost of implementation is cheap compared to other solutions."
"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."
"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."
"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."
"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"This is an expensive solution."
"The price is quite high."
"The solution is expensive."
"I don't know the cost, but it can be expensive."
"The price is too high."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"The solution is very expensive in Turkey."
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Comparison Review

it_user9726 - PeerSpot reviewer
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Educational Organization
73%
Computer Software Company
5%
Retailer
3%
Manufacturing Company
2%
Educational Organization
45%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Magento?
The customization capabilities of Adobe Commerce are great.
What needs improvement with Magento?
The limited availability of experienced developers can make the product costly to maintain.
What is your primary use case for Magento?
At our company, we use Adobe Commerce to support a couple of system integrations. The solution is used for real-time data fetching from the back-end of SAP ERP solution. Our organization deploys Ad...
 

Also Known As

Magento, EPiServer Digital Commerce
SAP Hybris Commerce, Hybris
 

Learn More

Video not available
 

Overview

 

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.
NHS 24
Find out what your peers are saying about Adobe Commerce vs. SAP Commerce Cloud and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.