Adobe Commerce vs SAP Commerce Cloud comparison

Adobe and SAP are both solutions in the eCommerce Platforms category. Adobe is ranked #4 with an average rating of 8.3, while SAP is ranked #2 with an average rating of 8.0. Adobe holds a 13.0% mindshare in P, compared to SAP’s 12.8% mindshare. Additionally, 85% of Adobe users are willing to recommend the solution, compared to 73% of SAP users who would recommend it.

Adobe Commerce

Read 27 Adobe Commerce reviews

1,859 Views
1,840 Comparison Views

85% willing to recommend

SAP Commerce Cloud

Read 19 SAP Commerce Cloud reviews

2,972 Views
2,942 Comparison Views

73% willing to recommend

Adobe Commerce

SAP Commerce Cloud

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Executive SummaryUpdated on Feb 2, 2025

SAP Commerce Cloud and Adobe Commerce are both competitive in the enterprise e-commerce category, with Adobe Commerce holding an advantage due to its user-friendliness and scalability which caters well to medium to large businesses.

Features: SAP Commerce Cloud offers versatile configuration tools, omnichannel commerce capabilities, and deep integration with SAP's ecosystem. Adobe Commerce provides powerful marketing and personalization features, seamless third-party integrations, and robust analytics tools.

Room for Improvement: SAP Commerce Cloud could improve by enhancing its user interface, reducing its initial setup complexity, and increasing flexibility for smaller businesses. Adobe Commerce might benefit from more advanced built-in functionalities, an improved onboarding process, and greater out-of-the-box customization options.

Ease of Deployment and Customer Service: SAP Commerce Cloud offers a flexible deployment model and solid support for integration into existing IT environments. Adobe Commerce's cloud-based model simplifies deployment and provides comprehensive documentation and support, making it accessible for new implementations.

Pricing and ROI: SAP Commerce Cloud generally has a higher initial setup cost but delivers strong ROI through integration and customization capabilities. Adobe Commerce usually has a competitive price point with good ROI due to its scalability and analytics tools, supporting growth and customer engagement.

To learn more, read our detailed Adobe Commerce vs. SAP Commerce Cloud Report (Updated: July 2025).

Buyer's Guide

Adobe Commerce vs. SAP Commerce Cloud

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Commerce

Ranking in eCommerce Platforms

4th

Average Rating

8.2

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Commerce Cloud

Ranking in eCommerce Platforms

2nd

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 13.0%, up from 12.7% compared to the previous year. The mindshare of SAP Commerce Cloud is 12.8%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms

Featured Reviews

Vasanth Kumar Sabaapathi

Senior Lead Architect at a manufacturing company with 1,001-5,000 employees

Offers real-time data fetching for e-commerce businesses along with effortless maintenance and excellent tech support

The initial setup is not straightforward, as it varies depending on the business use cases. If experienced professionals are handling the deployment then there are not many obstacles. I would rate the initial setup of Adobe Commerce as nine out of ten. At our company, we work with the cloud version of Adobe Commerce. We used a Waterfall model in our organization, deriving standard SDLC life cycle processes to deploy Adobe Commerce. The solution's initial deployment took around eight months in our company. As part of the initial setup, 11 professionals were required from our company team. The product can be maintained effortlessly.

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Saleem Shar

Managing Consultant at Systems Limited

Easy to set up, and extremely scalable, but is expensive

The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones. This makes the process quite complex, especially when migrating from one version to another. For example, I have been using SAP Commerce versions 18 and 19.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"On the plus side, when you build everything from scratch in Magento, you can do magic with it."

"Magento is very flexible, and it's one of the biggest e-commerce platforms."

"As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution."

"The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."

"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."

"The ecosystem includes thousands of vendors who are providing third-party add-ons."

"It provides AI features, including a tool called Insight for AI-driven product recommendations."

"The product can be maintained effortlessly."

More Adobe Commerce pros

"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."

"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."

"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."

"Hybris offers a platform designed for speed."

"The user interface can be customized."

"Hybris Commerce's most valuable feature is the simple integration with ERP."

"The tool supports multiple currencies."

More SAP Commerce Cloud pros

Cons

"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."

"The limited availability of experienced developers can make the product costly to maintain."

"The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better."

"The solution’s performance could be improved."

"The product needs to improve its security. Also, they need to improve B2B features."

"I am still playing around and trying to catch up with the latest version to understand all the features, but I do feel that its CMS can be much more streamlined. They provide a what-you-see-is-what-you-get editor, which many customers prefer, but based on the implementations that I have done for more than seven years, I have seen that many times, it is run by the marketing team, and they don't find it very comfortable to use. They feel uncomfortable managing and changing the content. As a business user, you need to have at least basic knowledge of HTML, which you cannot expect from all marketing teams. Some companies or organizations have that competency, but many organizations, especially in the Middle East, have a very small team, so it becomes quite difficult for them. This is a common challenge that I have seen across the platforms. Magento is better and easier than Oracle Commerce Cloud, but Shopify is much easier than Magento. A layman or my 10-year-old kid can go ahead and set up a store in Shopify in probably 45 minutes, which is not the case with Magento. Elasticsearch has really been a pain. It takes a toll on the performance. Starting with version 2.4, Magento requires Elasticsearch, which has been causing a lot of serious performance issues. We had a client in the US who was running a promo, and they lost a subsequent number of orders over one and a half hours. They were on the enterprise platform, not open-source. The team had to open a ticket with Magento. Its performance needs to be upgraded, or some kind of guidelines have to be provided for the setup. It looks like even Magento has no clue. When you go through the answers given in the online community, it seems that in spite of having the hardware configurations that they suggest, it is not performing at the optimal level. It should also have a better way to measure performance. Performance measuring has to be much easier. Many times, we see CPU utilization going up and down. We see spikes without any reason. Therefore, we need a better performance management system."

"The solution takes a huge amount of time to complete the root cause analysis."

"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."

More Adobe Commerce cons

"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."

"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."

"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."

"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."

"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."

"The support team should improve the response time."

"They could include additional types of payment implementations. Right now they are just providing CyberSourse."

"The stack needs to be improved; they need to start using more new technologies."

More SAP Commerce Cloud cons

Pricing and Cost Advice

"The cost of implementation is cheap compared to other solutions."

"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."

"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."

"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."

"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"The solution is expensive."

"The price is quite high."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"The price is too high."

"The solution is very expensive in Turkey."

"I don't know the cost, but it can be expensive."

"This is an expensive solution."

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Comparison Review

it_user9726

Architect at Sapient

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

27%

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Educational Organization

18%

Computer Software Company

13%

Manufacturing Company

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Magento?

The customization capabilities of Adobe Commerce are great.

See all answers

What needs improvement with Magento?

The limited availability of experienced developers can make the product costly to maintain.

See all answers

What is your primary use case for Magento?

At our company, we use Adobe Commerce to support a couple of system integrations. The solution is used for real-time data fetching from the back-end of SAP ERP solution. Our organization deploys Ad...

See all answers

What do you like most about SAP Hybris Commerce?

The user interface can be customized.

See all answers

What needs improvement with SAP Hybris Commerce?

The learning curve is high.

See all answers

What is your primary use case for SAP Hybris Commerce?

The solution is used to build e-commerce websites.

See all answers

Comparisons

Salesforce Commerce Cloud vs Adobe Commerce

Compared 31% of the time

Oracle ATG vs Adobe Commerce

Compared 12% of the time

Shopify vs Adobe Commerce

Compared 12% of the time

HCL Digital Commerce vs Adobe Commerce

Compared 10% of the time

Spryker Systems vs Adobe Commerce

Compared 6% of the time

More Adobe Commerce Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 23% of the time

Shopify vs SAP Commerce Cloud

Compared 13% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 12% of the time

Oracle ATG vs SAP Commerce Cloud

Compared 9% of the time

Oracle Commerce Cloud vs SAP Commerce Cloud

Compared 9% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

Adobe Commerce

July 2025

Download Adobe Commerce product report

Buyer's Guide

SAP Commerce Cloud

June 2025

Download SAP Commerce Cloud product report

Also Known As

Magento, EPiServer Digital Commerce

SAP Hybris Commerce, Hybris

Overview

Adobe Commerce offers IT teams a versatile solution to effortlessly launch personalized commerce experiences while ensuring security and speed, all without starting from scratch. It provides a solid foundation of commerce functionality that allows businesses to swiftly enter the market with confidence. With pre-configured composable services, businesses can easily deploy and integrate these services to enhance their commerce foundation. The platform also supports the creation and integration of secure and scalable applications that extend native capabilities and seamlessly integrate with third-party solutions in a serverless PCI-compliant environment. Thanks to App Builder tools, customization becomes more accessible, reducing the overall cost of ownership.

For commerce teams, Adobe Commerce provides a dynamic platform that adapts as customer needs evolve. It enables omnichannel personalization through commerce data, delivering personalized content, promotions, recommendations, and site search through advanced AI and machine learning. This translates to an increased reach to new markets, brands, or business models. The platform empowers users with business-specific, user-friendly tools infused with AI capabilities, thereby enhancing marketing and merchandising efforts. Moreover, businesses can expand their commerce capabilities further by choosing from a vast array of free and premium apps and extensions available in the Commerce Marketplace, covering everything from back-office integrations to customer experience solutions, making it a comprehensive and flexible commerce solution.

Adobe

SAP Commerce Cloud, SAP's e-commerce platform, is designed to empower businesses to establish reliable and scalable online stores. Emphasizing innovation at scale, it utilizes enterprise-wide data to enhance profitability and customer satisfaction. The platform focuses on delivering connected, insightful, and adaptable shopping experiences through feature-rich and scalable solutions. Businesses leveraging SAP Commerce Cloud can anticipate driving profitable outcomes, ensuring a seamless shopping journey, and harnessing data for informed decision-making. For a deeper understanding, the website delves into specific functionalities such as product content management, experience management, order management, and integration with other SAP solutions and third-party applications.

SAP

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.

NHS 24

Buyer's Guide

Adobe Commerce vs. SAP Commerce Cloud

July 2025

Free Report: Adobe Commerce vs. SAP Commerce Cloud

Find out what your peers are saying about Adobe Commerce vs. SAP Commerce Cloud and other solutions. Updated: July 2025.

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