SAP Commerce Cloud vs Shopify comparison

Cancel
You must select at least 2 products to compare!
SAP Logo
7,305 views|3,809 comparisons
76% willing to recommend
Shopify Logo
2,266 views|1,646 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between SAP Commerce Cloud and Shopify based on real PeerSpot user reviews.

Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SAP Commerce Cloud vs. Shopify Report (Updated: May 2024).
771,862 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it.""The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution.""Hybris offers a platform designed for speed.""We have found the B2B, B2C and D2C very valuable.""SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others.""The tool supports multiple currencies.""It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here.""If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."

More SAP Commerce Cloud Pros →

"For the initial setup phase, many online tutorials are available, making the process easy.""The product has a few free-to-use features. It is easy to navigate and has good visuals as well.""The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration.""Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization.""Shopify can be used without any coding knowledge.""The most valuable feature is its strong SEO capabilities.""It has a brilliant inventory system to help you manage your store."

More Shopify Pros →

Cons
"They have just started to work with the cloud, but they only support Microsoft Azure.""They could include additional types of payment implementations. Right now they are just providing CyberSourse.""The stack needs to be improved; they need to start using more new technologies.""The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones.""The WCS management or content management is not that great.""SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user.""In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved.""The learning curve is high."

More SAP Commerce Cloud Cons →

"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in.""I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers.""It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options.""If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use.""I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature.""Many of our clients complain because it's costly and not an open-source.""The order processing and saving of the changes for the product should have automatic functioning."

More Shopify Cons →

Pricing and Cost Advice
  • "SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
  • "The price is too high."
  • "This is an expensive solution."
  • "I don't know the cost, but it can be expensive."
  • "The solution is expensive."
  • "The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
  • "The solution is very expensive in Turkey."
  • "The price is quite high."
  • More SAP Commerce Cloud Pricing and Cost Advice →

  • "This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
  • "Depending on the client's requirements, they can choose either the basic plan or the premium plan."
  • "They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
  • "The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
  • More Shopify Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which eCommerce Platforms solutions are best for your needs.
    771,862 professionals have used our research since 2012.
    Comparison Review
    Questions from the Community
    Top Answer:For the initial setup phase, many online tutorials are available, making the process easy.
    Top Answer:Shopify does not have a traditional licensing fee; instead, it operates on a subscription-based model. The cost depends on the specific plan you choose, and it can vary significantly. This cost can… more »
    Top Answer:Shopify provides you with limited options when it comes to customization. In general, there is a limit to customization in the solution. If you consider an enterprise-level application with a lot of… more »
    Ranking
    2nd
    out of 73 in eCommerce Platforms
    Views
    7,305
    Comparisons
    3,809
    Reviews
    6
    Average Words per Review
    351
    Rating
    7.5
    5th
    out of 73 in eCommerce Platforms
    Views
    2,266
    Comparisons
    1,646
    Reviews
    3
    Average Words per Review
    507
    Rating
    8.0
    Comparisons
    Also Known As
    SAP Hybris Commerce, Hybris
    Learn More
    Shopify
    Video Not Available
    Overview

    SAP Commerce Cloud, SAP's e-commerce platform, is designed to empower businesses to establish reliable and scalable online stores. Emphasizing innovation at scale, it utilizes enterprise-wide data to enhance profitability and customer satisfaction. The platform focuses on delivering connected, insightful, and adaptable shopping experiences through feature-rich and scalable solutions. Businesses leveraging SAP Commerce Cloud can anticipate driving profitable outcomes, ensuring a seamless shopping journey, and harnessing data for informed decision-making. For a deeper understanding, the website delves into specific functionalities such as product content management, experience management, order management, and integration with other SAP solutions and third-party applications.

    Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

    Shopify Features

    Shopify has many valuable key features. Some of the most useful ones include:

    • Customizable templates
    • Shopify POS
    • Out-of-the-box SEO tools
    • Shopify dropshipping
    • Shopify analytics
    • Abandoned cart reminders
    • App store

    Shopify Benefits

    There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

    • Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.
    • Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.
    • Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.
    • User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.
    • Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.
    • Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.
    • Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

    Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

    PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”

    Sample Customers
    NHS 24
    RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization43%
    Computer Software Company11%
    Manufacturing Company8%
    Retailer5%
    VISITORS READING REVIEWS
    Educational Organization55%
    Computer Software Company9%
    Retailer5%
    Manufacturing Company4%
    Company Size
    REVIEWERS
    Small Business41%
    Midsize Enterprise6%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise49%
    Large Enterprise40%
    REVIEWERS
    Small Business75%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise59%
    Large Enterprise27%
    Buyer's Guide
    SAP Commerce Cloud vs. Shopify
    May 2024
    Find out what your peers are saying about SAP Commerce Cloud vs. Shopify and other solutions. Updated: May 2024.
    771,862 professionals have used our research since 2012.

    SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews while Shopify is ranked 5th in eCommerce Platforms with 8 reviews. SAP Commerce Cloud is rated 8.0, while Shopify is rated 8.4. The top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". On the other hand, the top reviewer of Shopify writes "A tool that helps businesses streamline their online sales processes". SAP Commerce Cloud is most compared with Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud, whereas Shopify is most compared with Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG, Zoho Commerce and Fabric Commerce Platform. See our SAP Commerce Cloud vs. Shopify report.

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.