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SAP Commerce Cloud vs Shopify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Commerce Cloud
Ranking in eCommerce Platforms
2nd
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Shopify
Ranking in eCommerce Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the eCommerce Platforms category, the mindshare of SAP Commerce Cloud is 14.0%, down from 20.2% compared to the previous year. The mindshare of Shopify is 10.6%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
 

Featured Reviews

Ankit Bhagat - PeerSpot reviewer
A scalable tool that can be integrated with any platform
The product's setup is not a big issue. I would rate the product's setup an eight out of ten. The time taken for deployment depends from project to project. I have worked on projects which completed deployment in three to six months and others where the process took a year to complete. We follow the agile methodology for the tool's deployment. We conduct the unit testing, and IT testing and then release the solution to our platform. You need a 25-30 member team to manage the deployment process which can include business analysts, project managers, front-end and back-end developers, and QAs. Four to five technical staff is required for the product's maintenance. This technical staff team analyzes issues and asks the developers to fix them. The issues get fixed and implemented in the solution's next release.
Alex Osmichenko - PeerSpot reviewer
Have managed to grow sales quickly but experience challenges with integration and commission
The primary use case for Shopify is when I want to quickly build an online store. I utilize Shopify as an online store to manage and grow my retail business. I use it to boost my online sales Shopify is easy to start and has an intuitive onboarding process for customers. It is very good in terms…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"Hybris offers a platform designed for speed."
"The user interface can be customized."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"We have found the B2B, B2C and D2C very valuable."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."
"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."
"I would absolutely recommend Shopify to others."
"Shopify can be used without any coding knowledge."
"Shopify is easy to start and has an intuitive onboarding process for customers."
"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."
"For the initial setup phase, many online tutorials are available, making the process easy."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
 

Cons

"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"The learning curve is high."
"Hybris is not currently using microservices."
"A public cloud solution of this software would open great possibilities."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"Shopify users pay a higher commission as they scale."
"Many of our clients complain because it's costly and not an open-source."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
 

Pricing and Cost Advice

"The price is quite high."
"I don't know the cost, but it can be expensive."
"The price is too high."
"This is an expensive solution."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"The solution is expensive."
"The solution is very expensive in Turkey."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
"Depending on the client's requirements, they can choose either the basic plan or the premium plan."
"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
"The tool's pricing depends on how big your online store is."
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Comparison Review

it_user9726 - PeerSpot reviewer
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Educational Organization
48%
Computer Software Company
9%
Manufacturing Company
8%
Retailer
4%
Educational Organization
51%
Computer Software Company
8%
Financial Services Firm
5%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Shopify?
For the initial setup phase, many online tutorials are available, making the process easy.
What is your experience regarding pricing and costs for Shopify?
I find that the pricing is reasonable compared to the features that Shopify offers.
What needs improvement with Shopify?
A mobile app for end users should be integrated along with Shopify, rather than as an add-on product. There should also be more templates available.
 

Also Known As

SAP Hybris Commerce, Hybris
No data available
 

Overview

 

Sample Customers

NHS 24
RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
Find out what your peers are saying about SAP Commerce Cloud vs. Shopify and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.