SAP Commerce Cloud vs Shopify comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SAP Commerce Cloud
Ranking in eCommerce Platforms
2nd
Average Rating
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Shopify
Ranking in eCommerce Platforms
5th
Average Rating
8.4
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the eCommerce Platforms category, the mindshare of SAP Commerce Cloud is 17.7%, down from 20.0% compared to the previous year. The mindshare of Shopify is 6.5%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

CC
Dec 19, 2023
A highly scalable solution that has a customizable user interface and is useful for building e-commerce websites
The solution is used to build e-commerce websites The product has good features. We like it because a lot of customers ask for it. If they already use SAP in-house, they use SAP Hybris Commerce as an e-commerce platform. The user interface can be customized. The platform is up to date. The…
Ngozi Obi - PeerSpot reviewer
Sep 7, 2023
Scalable platform with easy-to-navigate interface
The product has a few free-to-use features. It is easy to navigate and has good visuals as well Shopify's most valuable feature is the product listing page. The order processing and saving of the changes for the product should have automatic functioning. At the moment, I have to go to the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"The tool has good performance."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"We have found the B2B, B2C and D2C very valuable."
"The tool supports multiple currencies."
"Hybris offers a platform designed for speed."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"For the initial setup phase, many online tutorials are available, making the process easy."
"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."
"Shopify can be used without any coding knowledge."
"It has a brilliant inventory system to help you manage your store."
"The most valuable feature is its strong SEO capabilities."
 

Cons

"The learning curve is high."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"The stack needs to be improved; they need to start using more new technologies."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"A public cloud solution of this software would open great possibilities."
"Many of our clients complain because it's costly and not an open-source."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"The order processing and saving of the changes for the product should have automatic functioning."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
 

Pricing and Cost Advice

"The solution is expensive."
"The solution is very expensive in Turkey."
"The price is too high."
"This is an expensive solution."
"I don't know the cost, but it can be expensive."
"The price is quite high."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"Depending on the client's requirements, they can choose either the basic plan or the premium plan."
"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
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Comparison Review

it_user9726 - PeerSpot reviewer
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Educational Organization
44%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
5%
Educational Organization
55%
Computer Software Company
9%
Retailer
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Shopify?
For the initial setup phase, many online tutorials are available, making the process easy.
What is your experience regarding pricing and costs for Shopify?
Shopify does not have a traditional licensing fee; instead, it operates on a subscription-based model. The cost depends on the specific plan you choose, and it can vary significantly. This cost can...
What needs improvement with Shopify?
Shopify provides you with limited options when it comes to customization. In general, there is a limit to customization in the solution. If you consider an enterprise-level application with a lot o...
 

Also Known As

SAP Hybris Commerce, Hybris
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

NHS 24
RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
Find out what your peers are saying about SAP Commerce Cloud vs. Shopify and other solutions. Updated: June 2024.
789,728 professionals have used our research since 2012.