SAP Commerce Cloud vs Shopify comparison

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SAP Commerce Cloud

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Executive SummaryUpdated on Feb 2, 2025

SAP Commerce Cloud and Shopify compete in the eCommerce space, each offering distinct advantages. Shopify holds an edge in overall satisfaction due to its ease of use and robust feature set, while SAP Commerce Cloud is recognized for its customization capabilities catering to complex needs.

Features: SAP Commerce Cloud offers advanced customization, extensive integration capabilities, and a strong promotion engine, making it ideal for large enterprises. Shopify provides an intuitive user interface, excellent third-party app support, and rapid deployment features, making it accessible for businesses of all sizes seeking quick implementation.

Room for Improvement: SAP Commerce Cloud can be complicated to deploy and requires significant customization effort. It may also benefit from a more user-friendly interface. Shopify could enhance its customization options, offer more robust inventory management features, and improve its reporting capabilities to better serve complex business needs.

Ease of Deployment and Customer Service: Shopify offers a straightforward setup with accessible customer support, appealing to those seeking a quick start. SAP Commerce Cloud, while backed by comprehensive support, involves a more challenging deployment process due to its intricate customization and enterprise focus.

Pricing and ROI: SAP Commerce Cloud involves higher setup costs due to its high level of customization, fitting organizations with specific long-term requirements. Shopify provides competitive pricing with a quicker return on investment, appealing to businesses looking for scalable solutions without hefty initial expenditures.

To learn more, read our detailed SAP Commerce Cloud vs. Shopify Report (Updated: July 2025).

SAP Commerce Cloud vs. Shopify

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Commerce Cloud

Ranking in eCommerce Platforms

2nd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Shopify

Ranking in eCommerce Platforms

3rd

Average Rating

8.4

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the eCommerce Platforms category, the mindshare of SAP Commerce Cloud is 11.8%, down from 19.2% compared to the previous year. The mindshare of Shopify is 9.5%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms

Featured Reviews

Saleem Shar

Managing Consultant at Systems Limited

Easy to set up, and extremely scalable, but is expensive

The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones. This makes the process quite complex, especially when migrating from one version to another. For example, I have been using SAP Commerce versions 18 and 19.

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Alex Osmichenko

Chief Executive Officer at IT Monks Agency

Have managed to grow sales quickly but experience challenges with integration and commission

The primary use case for Shopify is when I want to quickly build an online store. I utilize Shopify as an online store to manage and grow my retail business. I use it to boost my online sales Shopify is easy to start and has an intuitive onboarding process for customers. It is very good in terms…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."

"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."

"Hybris Commerce's most valuable feature is the simple integration with ERP."

"SAP Hybris provides us with all of the e-commerce features that a client could need."

"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."

"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

More SAP Commerce Cloud pros

"It has a brilliant inventory system to help you manage your store."

"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."

"I would absolutely recommend Shopify to others."

"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."

"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."

"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."

"For the initial setup phase, many online tutorials are available, making the process easy."

"The most valuable feature is its strong SEO capabilities."

More Shopify pros

Cons

"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."

"The stack needs to be improved; they need to start using more new technologies."

"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."

"They have just started to work with the cloud, but they only support Microsoft Azure."

"They could include additional types of payment implementations. Right now they are just providing CyberSourse."

"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."

"The WCS management or content management is not that great."

"The learning curve is high."

More SAP Commerce Cloud cons

"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."

"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."

"Many of our clients complain because it's costly and not an open-source."

"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."

"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."

"Shopify users pay a higher commission as they scale."

"The order processing and saving of the changes for the product should have automatic functioning."

"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."

More Shopify cons

Pricing and Cost Advice

"The solution is expensive."

"This is an expensive solution."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"The price is too high."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"The price is quite high."

"The solution is very expensive in Turkey."

"I don't know the cost, but it can be expensive."

"Depending on the client's requirements, they can choose either the basic plan or the premium plan."

"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."

"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."

"The tool's pricing depends on how big your online store is."

"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."

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Comparison Review

it_user9726

Architect at Sapient

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

14%

Retailer

Hospitality Company

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SAP Hybris Commerce?

The user interface can be customized.

What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...

What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.

What do you like most about Shopify?

For the initial setup phase, many online tutorials are available, making the process easy.

What is your experience regarding pricing and costs for Shopify?

I find that the pricing is reasonable compared to the features that Shopify offers.

What needs improvement with Shopify?

A mobile app for end users should be integrated along with Shopify, rather than as an add-on product. There should also be more templates available.

Salesforce Commerce Cloud vs SAP Commerce Cloud

Comparisons

Compared 22% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 18% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 11% of the time

Oracle ATG vs SAP Commerce Cloud

Compared 9% of the time

Oracle Commerce Cloud vs SAP Commerce Cloud

Compared 9% of the time

More SAP Commerce Cloud Competitors

Salesforce Commerce Cloud vs Shopify

Compared 22% of the time

Adobe Commerce vs Shopify

Compared 15% of the time

HCL Digital Commerce vs Shopify

Compared 7% of the time

Zoho Commerce vs Shopify

Compared 6% of the time

ZenBasket vs Shopify

Compared 6% of the time

More Shopify Competitors

Product Reports

SAP Commerce Cloud

Download SAP Commerce Cloud product report

Download Shopify product report

Also Known As

SAP Hybris Commerce, Hybris

No data available

Overview

SAP Commerce Cloud, SAP's e-commerce platform, is designed to empower businesses to establish reliable and scalable online stores. Emphasizing innovation at scale, it utilizes enterprise-wide data to enhance profitability and customer satisfaction. The platform focuses on delivering connected, insightful, and adaptable shopping experiences through feature-rich and scalable solutions. Businesses leveraging SAP Commerce Cloud can anticipate driving profitable outcomes, ensuring a seamless shopping journey, and harnessing data for informed decision-making. For a deeper understanding, the website delves into specific functionalities such as product content management, experience management, order management, and integration with other SAP solutions and third-party applications.

SAP

Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

Shopify Features

Shopify has many valuable key features. Some of the most useful ones include:

Customizable templates
Shopify POS
Out-of-the-box SEO tools
Shopify dropshipping
Shopify analytics
Abandoned cart reminders
App store

Shopify Benefits

There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.

Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.

Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.

User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.

Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.

Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.

Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”

Sample Customers

NHS 24

RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree

SAP Commerce Cloud vs. Shopify