The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house. It's quite basic and bland compared to today's modern web developments, which have enhanced user experiences. We're just providing support services to our customers, and they’ve been exploring a move to Oracle Commerce. However, there's some concern about Oracle Commerce's future, especially since support for version 11.3.2 is set to end in March 2025. We haven’t heard back from Oracle regarding any plans to extend support. We’re just keeping the lights on for now, but a transformation might be on the horizon. We have done some proof of concept with Oracle Commerce.
One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use. A feature that could be improved is the ease of integrating various systems. We currently use it as a standalone solution and integrate it with other systems. A better way to integrate with newer systems, especially mobile apps, could exist. I think the compression technology could be improved even more, and it would be helpful if the software could integrate directly with certain applications.
Other companies provide us with cloud-based solutions. So far, with Oracle ATG, I haven't seen any good cloud-based solutions. They started with cloud-based, but I think it was not very successful. It would be helpful if we could use Oracle ATG with mobile app development. I didn't work much there, but I have used REST API with the mobile application for the Android app or the iOS app. Apart from that, it would be better if we get some other way of doing it more easily.
Application Architect at a media company with 10,001+ employees
Real User
2023-01-09T19:07:20Z
Jan 9, 2023
We're currently exploring cloud solutions for our e-commerce solution. Oracle has a cloud solution, but some on-prem features are not available in the cloud version. I started looking into what other cloud products are available that we can leverage. I would like Oracle to add all the on-prem features of the solution to the cloud.
Manager at a tech services company with 5,001-10,000 employees
Real User
2021-03-01T10:18:21Z
Mar 1, 2021
There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that.
eCommerce Platforms streamline online retail operations, offering businesses tools to manage inventory, process payments, and improve customer experience seamlessly. These platforms empower enterprises with comprehensive solutions that integrate with CRM and ERP systems, promoting improved data analysis and customer interaction. Key functionalities often include marketing automation, logistics management, and secure checkout options. Solutions also emphasize scalability to support...
The tool is not cloud-based, and licensing and hosting are expensive. The tool can be improved in both areas.
The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house. It's quite basic and bland compared to today's modern web developments, which have enhanced user experiences. We're just providing support services to our customers, and they’ve been exploring a move to Oracle Commerce. However, there's some concern about Oracle Commerce's future, especially since support for version 11.3.2 is set to end in March 2025. We haven’t heard back from Oracle regarding any plans to extend support. We’re just keeping the lights on for now, but a transformation might be on the horizon. We have done some proof of concept with Oracle Commerce.
One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use. A feature that could be improved is the ease of integrating various systems. We currently use it as a standalone solution and integrate it with other systems. A better way to integrate with newer systems, especially mobile apps, could exist. I think the compression technology could be improved even more, and it would be helpful if the software could integrate directly with certain applications.
Other companies provide us with cloud-based solutions. So far, with Oracle ATG, I haven't seen any good cloud-based solutions. They started with cloud-based, but I think it was not very successful. It would be helpful if we could use Oracle ATG with mobile app development. I didn't work much there, but I have used REST API with the mobile application for the Android app or the iOS app. Apart from that, it would be better if we get some other way of doing it more easily.
We're currently exploring cloud solutions for our e-commerce solution. Oracle has a cloud solution, but some on-prem features are not available in the cloud version. I started looking into what other cloud products are available that we can leverage. I would like Oracle to add all the on-prem features of the solution to the cloud.
There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that.