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Oracle Commerce Cloud vs Salesforce Commerce Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Commerce Cloud
Ranking in eCommerce Platforms
6th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Salesforce Commerce Cloud
Ranking in eCommerce Platforms
1st
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the eCommerce Platforms category, the mindshare of Oracle Commerce Cloud is 4.5%, down from 4.7% compared to the previous year. The mindshare of Salesforce Commerce Cloud is 14.4%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
 

Featured Reviews

PankajKumar22 - PeerSpot reviewer
Enhanced product search for effective order management challenges and satisfactory support
Previously, the main purpose was for e-commerce. They implemented features like placing orders and searching orders. They used Oracle Endeca extensively for searching the products, and Oracle ATG for creating a user interface where customers could place orders Previously, it used to serve the…
Vijay Subramanyam - PeerSpot reviewer
Offers seamless integrations and effective architecture for retail operations
Salesforce Commerce Cloud offers effective architecture, ease of integration with third-party systems, and environments to test web store functionalities. Users can manage the site independently with the administration panel and benefit from features like easy marketing submissions, discount codes, and integration with Apple Pay and Bazaarvoice for reviews. The platform is also robust, with managed infrastructure by Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The search had extended functionality, allowing searches with product code, subcategories, barcode, partial descriptions, etc."
"The most valuable features of Oracle Commerce Cloud are it provides all sorts of administrative essentials for our commerce. It helps deliver products from production from the supplier to the customer."
"The variety of options available, like customization for quotes or any sale module I require, is available in Oracle Compass Cloud for customers."
"The solution is quite stable."
"Salesforce Commerce Cloud offers a personalized experience tailored to each B2B client. It allows for easy customization according to specific customer needs. Additionally, once a customer finalizes a product with pricing, negotiations and settled prices can be logged into the transcript for future reference and reuse. These features make the platform highly adaptable and efficient, providing a seamless and customizable process tailored to individual preferences."
"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."
"The ease of customization is valuable."
"The filters are very useful, and easy to customize. it's very easy to operate."
"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."
"There is a good community of developers for the platform."
"I have found the list creation and dashboard customization features valuable."
 

Cons

"Oracle Commerce Cloud could improve the accessibility features."
"Some accessibility improvements would be beneficial in their components."
"ATG is not evolving much, and there's a huge license cost."
"The connection with Marketing Cloud should be improved."
"The performance of the solution has room for improvement. We sometimes experience some delays."
"We would like more interaction from Salesforce about new versions."
"Salesforce Commerce Cloud should integrate more seamlessly with various systems, providing full order tracking from entry to delivery."
"The solution is expensive."
"There could be more product integration in the ERP space."
"Pricing is a disadvantage because it is expensive."
"The back office of Salesforce could be more user-friendly."
 

Pricing and Cost Advice

Information not available
"I think price-wise, it's a little bit expensive. It can be made cheaper for smaller businesses. I understand that for larger businesses, it can be a payable amount. But for medium to smaller, it is kind of costly, and it might be difficult for them to pay."
"The product is expensive."
"The licensing works on a per-user basis."
"Salesforce is not a cheap solution."
"I give the price of the solution a three out of ten."
"I don't know how much the solution costs per user, but I know it's our biggest cost in the company."
"The licensing of Salesforce Commerce Cloud is something that will depend on the customer's usability. For us as a company, we are in a position where we will be paying the premium for licensing. If we go to the customer who is seeking a B2C solution quickly, we will definitely look at the pricing when it comes to the user base and receive good discounts. Discount is something that depends on the volume and that is where we need to work on. It is a little sensitive market when it comes to licensing procurement. There are some good competitors."
"The pricing is fairly reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Retailer
11%
Manufacturing Company
9%
Financial Services Firm
8%
Educational Organization
36%
Computer Software Company
12%
Financial Services Firm
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Oracle Commerce Cloud?
Some accessibility improvements would be beneficial in their components. Their native components where Bluetooth is not accessible sometimes could be enhanced.
What is your primary use case for Oracle Commerce Cloud?
I found a suitable solution for my customer-facing needs. I was making stores, and then customer auto, I don't know. B2C auto site, something like that. I found our cloud was a big part of our comp...
What is your experience regarding pricing and costs for Salesforce Commerce Cloud?
I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.
What needs improvement with Salesforce Commerce Cloud?
I need to learn what the main advantages and improvements from Salesforce Commerce Cloud are. I would like to see some additional functions which can make my life easier with that product. The main...
 

Also Known As

Commerce Cloud
Demandware
 

Overview

 

Sample Customers

Moleskine, Corello, The Vermont Country Store, Team Sportia
Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare
Find out what your peers are saying about Oracle Commerce Cloud vs. Salesforce Commerce Cloud and other solutions. Updated: June 2025.
859,957 professionals have used our research since 2012.