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OpenText Content Manager vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Content Manager
Ranking in Enterprise Content Management
8th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (3rd), Document Management Software (4th)
OpenText Documentum Content...
Ranking in Enterprise Content Management
4th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of OpenText Content Manager is 3.7%, down from 4.7% compared to the previous year. The mindshare of OpenText Documentum Content Management is 6.1%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management6.1%
OpenText Content Manager3.7%
Other90.2%
Enterprise Content Management
 

Featured Reviews

Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
Ashish Shelar - PeerSpot reviewer
Technical Manager at IBM
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product can be integrated with different solutions."
"This is a wonderful product with many options."
"We are required to have a robust Records Management system, and it does this job."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"The most valuable feature is the ability to search, sort and retrieve using metadata; in particular, the ability to create custom reports using the print merge functionality as per the requests that are issued from clients."
"HPE Content Manager 9, and its predecessors, is an excellent EDRMS with a strong emphasis on record lifecycle and compliance with government standards."
"Sharing of documents, reduction of duplication, and the ability to manage retention, disposition and overall records management have been significant benefits for our organization."
"It helps us in terms of efficiency when working with multiple people at the same time, on the same case."
"OpenText Documentum is a robust choice for enterprise-level document management."
"The stability is very good."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The most valuable feature is that the documents are kept secure."
"Using Documentum products such as ContentServer, xCP, and Captiva, over 90 large-scale business processes and applications have been successfully implemented to move forward to a paperless organization, fully integrated with our Oracle E-Business Suite and custom enterprise systems built in-house."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
 

Cons

"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The stability of the solution is an area of concern where improvements can be made."
"Pricing is an issue, as it is too expensive."
"Many users have expressed that it is too hard to find what they are looking for."
"The ease of use should be addressed."
"The product could improve its scalability."
"Many projects I've worked on encounter issues in production relating to load balancing and throttling where systems cannot cope with the volumes and capacity of transactional processing."
"This web client requires more refinement to be viable as a desktop client replacement."
"The interface is not user-friendly, new meta data classes are not easy to create."
"OpenText Documentum needs to improve its support."
"The price of Documentum could be lower. It's quite high compared to its competitors."
"OpenText Documentum's user interface could be improved a little bit."
"Sometimes DocBroker cannot see the DocBase."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
 

Pricing and Cost Advice

"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The fees incurred are for the licensing and maintenance."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The product is expensive."
"It is quite an expensive product."
"The price is considered affordable now."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"OpenText Documentum's pricing is good."
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Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
9%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
15%
Government
10%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What is your primary use case for Micro Focus Content Manager?
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise conten...
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
 

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Missouri State Courts
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about OpenText Content Manager vs. OpenText Documentum Content Management and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.