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OpenText Content Manager vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Content Manager
Ranking in Enterprise Content Management
6th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (4th), Document Management Software (1st)
OpenText Documentum Content...
Ranking in Enterprise Content Management
2nd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Enterprise Content Management category, the mindshare of OpenText Content Manager is 4.6%, up from 3.2% compared to the previous year. The mindshare of OpenText Documentum Content Management is 12.4%, up from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"It has a robust search but has often been difficult for people to learn."
"An advantage is integration with your IP directory."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"I did not face issues with the product's scalability...The solution's technical support is good."
"For a records management system, Content Manager is a really good system."
"The product can be integrated with different solutions."
"The most impactful thing is the size, which is almost 25 TB."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"The product is user-friendly."
"We like Documentum for its capacity and reliability."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
 

Cons

"It's not very good at providing stable and robust add-ins to Microsoft."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"Pricing is an issue, as it is too expensive."
"The stability of the solution is an area of concern where improvements can be made."
"The product could improve its scalability."
"The ease of use should be addressed."
"The biggest issue for us is the price of the product."
"The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located."
"OpenText Documentum's user interface could be improved a little bit."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"Sometimes DocBroker cannot see the DocBase."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
 

Pricing and Cost Advice

"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The fees incurred are for the licensing and maintenance."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The product is expensive."
"It is quite an expensive product."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The price is considered affordable now."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
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Top Industries

By visitors reading reviews
Government
20%
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
20%
Government
13%
Computer Software Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
 

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Missouri State Courts
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about OpenText Content Manager vs. OpenText Documentum Content Management and other solutions. Updated: June 2025.
857,688 professionals have used our research since 2012.