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OpenText Content Manager vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Content Manager
Ranking in Enterprise Content Management
9th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (3rd), Document Management Software (4th)
OpenText Documentum Content...
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of OpenText Content Manager is 3.4%, down from 5.2% compared to the previous year. The mindshare of OpenText Documentum Content Management is 6.5%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management6.5%
OpenText Content Manager3.4%
Other90.1%
Enterprise Content Management
 

Featured Reviews

Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"An advantage is integration with your IP directory."
"The product can be integrated with different solutions."
"The product allows us to run our Notice of Destructions seamlessly and produces our annual folders with ease."
"It has a robust search but has often been difficult for people to learn."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"This creates a more sustainable, competitive, government compliant, and secure solution in the long term which pays off on the investment."
"This is a wonderful product with many options."
"The product is user-friendly."
"It is quite good."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"In terms of sub-products/components, the most valuable features are definitely Content Server and DFC."
"We use this for documentation management, as it provides possibilities for us to save documents and support the business process while doing so."
"The stability is very good."
"The lifecycle management is valuable because many of our businesses create content and it passes through a lifecycle."
 

Cons

"Technical support is very frustrating. It is difficult to get a good response from HPE and even more difficult to find anyone that can really help us with the product."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"I would like to see an improvement in the licensing process. It is very complicated and it seems to involve many different people throughout the entire process."
"Users are intimidated by the Content Manager client application, especially when it comes to searching and managing content at an individual’s level."
"This system eats up a lot of staff time for support, administration, and use."
"We've had it for a year now, and since we started implementation it has been, to say softly, a nightmare."
"It's not very good at providing stable and robust add-ins to Microsoft."
"The system is difficult to navigate and understand the full scope of functionality available for end users to appreciate the value."
"The user interface can be a bit more intuitive."
"The biggest issue for us is the price of the product."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"The vertical application could be improved."
"Sometimes DocBroker cannot see the DocBase."
"The BPM side should be improved."
"It should provide more tools to help clients upgrade solutions based on Webtop."
 

Pricing and Cost Advice

"The fees incurred are for the licensing and maintenance."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"The product is expensive."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
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Top Industries

By visitors reading reviews
Government
10%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What is your primary use case for Micro Focus Content Manager?
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise conten...
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
 

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Missouri State Courts
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about OpenText Content Manager vs. OpenText Documentum Content Management and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.