OpenText Content Manager vs OpenText Documentum Content Management comparison

OpenText Content Manager vs. OpenText Documentum Content Management

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Content Manager

Ranking in Enterprise Content Management

6th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

File Archiving (4th), Document Management Software (4th)

OpenText Documentum Content...

Ranking in Enterprise Content Management

2nd

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Enterprise Content Management category, the mindshare of OpenText Content Manager is 5.0%, up from 3.4% compared to the previous year. The mindshare of OpenText Documentum Content Management is 10.6%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
OpenText Documentum Content Management	10.6%
OpenText Content Manager	5.0%
Other	84.4%

Enterprise Content Management

Featured Reviews

Maurice Riverso

Records Management Officer at ANZPAA

Our our official repository and it has disposal management and retention management

The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

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Salih çakır

Team Lead at a financial services firm with 10,001+ employees

User-friendly content management but needs more customizations

We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has a robust search but has often been difficult for people to learn."

"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."

"An advantage is integration with your IP directory."

"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."

"I did not face issues with the product's scalability...The solution's technical support is good."

"For a records management system, Content Manager is a really good system."

"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."

"The product can be integrated with different solutions."

"Documentum is a highly scalable document management solution because it's built on a solid platform."

"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."

"It has the ability to categorize and search."

"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."

"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."

"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."

"The stability is very good."

"I appreciate Documentum's scalability, allowing for vast volumes of content storage."

More OpenText Documentum Content Management pros

Cons

"The product could improve its scalability."

"Pricing is an issue, as it is too expensive."

"Due to very limited use in the industry, vendor and contract support are hard to find."

"The stability of the solution is an area of concern where improvements can be made."

"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."

"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."

"The ease of use should be addressed."

"It's not very good at providing stable and robust add-ins to Microsoft."

"The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located."

"Sometimes DocBroker cannot see the DocBase."

"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."

"The vertical application could be improved."

"It's difficult to manage and customize Documentum."

"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"

"The price is quite high as the licensing prices are significant."

"OpenText Documentum needs to improve its support."

More OpenText Documentum Content Management cons

Pricing and Cost Advice

"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."

"The fees incurred are for the licensing and maintenance."

"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."

"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."

"The price is considered affordable now."

"The product is expensive."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"It is quite an expensive product."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"OpenText Documentum's pricing is good."

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Top Industries

By visitors reading reviews

Government

17%

Financial Services Firm

Computer Software Company

Manufacturing Company

Financial Services Firm

17%

Government

13%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	6
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	1
Large Enterprise	28

Questions from the Community

What do you like most about Micro Focus Content Manager?

An advantage is integration with your IP directory.

What is your experience regarding pricing and costs for Micro Focus Content Manager?

Pricing is a disadvantage as it is very expensive, especially in this market.

What needs improvement with Micro Focus Content Manager?

Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.

SharePoint vs OpenText Content Manager

Comparisons

Compared 22% of the time

OpenText Content Management vs OpenText Content Manager

Compared 9% of the time

IBM FileNet vs OpenText Content Manager

Compared 9% of the time

Alfresco vs OpenText Content Manager

Compared 8% of the time

Microsoft Purview Data Lifecycle Management vs OpenText Content Manager

Compared 8% of the time

More OpenText Content Manager Competitors

SharePoint vs OpenText Documentum Content Management

Compared 21% of the time

Alfresco vs OpenText Documentum Content Management

Compared 14% of the time

OpenText Content Management vs OpenText Documentum Content Management

Compared 13% of the time

Hyland OnBase vs OpenText Documentum Content Management

Compared 9% of the time

Newgen OmniDocs vs OpenText Documentum Content Management

Compared 4% of the time

More OpenText Documentum Content Management Competitors

Product Reports

OpenText Content Manager

Download OpenText Content Manager product report

OpenText Documentum Content Management

Download OpenText Documentum Content Management product report

OpenText Documentum Content Management report

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

OpenText

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?

Security: Robust security features ensure content protection.
Metadata Management: Advanced handling of metadata enhances organization.
Integration: Seamless connectivity with systems like SAP and Salesforce.
Lifecycle Management: Comprehensive support for document lifecycles.
Automation Engine: Streamlined workflows through intuitive automation.

What benefits or ROI can users expect?

Improved Efficiency: Centralized management reduces redundancies.
Regulatory Compliance: Helps meet industry standards easily.
Scalability: Accommodates growing content volumes effortlessly.
Enhanced Collaboration: Facilitates document sharing and teamwork.
Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText

Sample Customers

Missouri State Courts

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

OpenText Content Manager vs. OpenText Documentum Content Management