OpenText Content Manager vs OpenText Documentum Content Management comparison

OpenText Content Manager and OpenText Documentum Content Management are both solutions in the Enterprise Content Management category. OpenText Content Manager is ranked #6 with an average rating of 8.4, while OpenText Documentum Content Management is ranked #4 with an average rating of 7.4. OpenText Content Manager holds a 5.0% mindshare in ECM, compared to OpenText Documentum Content Management’s 9.8% mindshare. Additionally, 86% of OpenText Content Manager users are willing to recommend the solution, compared to 83% of OpenText Documentum Content Management users who would recommend it.

OpenText Content Manager

Read 23 OpenText Content Manager reviews

2,080 Views
1,581 Comparison Views

86% willing to recommend

OpenText Documentum Content...

Read 32 OpenText Documentum Content Management reviews

3,867 Views
3,364 Comparison Views

83% willing to recommend

OpenText Content Manager

OpenText Documentum Content...

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Executive SummaryUpdated on Sep 21, 2025

OpenText Content Manager and OpenText Documentum Content Management are both key players in the content and document management category. OpenText Content Manager holds an advantage in compliance and lifecycle management, while OpenText Documentum excels in security, scalability, and enterprise integration.

Features: OpenText Content Manager is favored for its document storage and retrieval functions, metadata search capabilities, and strong security protocols. It integrates well with Microsoft Office and is widely used in legal and governmental sectors. OpenText Documentum offers robust security and scalability, integrates seamlessly with enterprise systems such as SAP, and provides efficient business process management capabilities. It is also praised for its flexibility.

Room for Improvement: OpenText Content Manager could enhance its cloud computing functionalities and improve integration with social media platforms, alongside simplifying its security model. Better user experience and training resources are also desired. OpenText Documentum could improve its user interface intuitiveness and integration with modern cloud solutions; users also seek improvements in scalability and custom workflows.

Ease of Deployment and Customer Service: OpenText Content Manager provides flexible deployment options across Public Cloud, On-premises, and Hybrid Cloud, but receives mixed reviews regarding technical support, with a noted need for more personalized service. OpenText Documentum primarily utilizes On-premises and Hybrid Cloud deployments, offering responsive customer service with areas for improvement in support efficiency.

Pricing and ROI: OpenText Content Manager's licensing is often costly, especially for premium versions, but its functionalities can justify the investment. OpenText Documentum also commands a high price point; however, its extensive capabilities in enterprise management provide significant long-term value, justifying the initial cost for many organizations.

To learn more, read our detailed OpenText Content Manager vs. OpenText Documentum Content Management Report (Updated: November 2025).

Buyer's Guide

OpenText Content Manager vs. OpenText Documentum Content Management

November 2025

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Helped 873,085 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Content Manager

Ranking in Enterprise Content Management

6th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

File Archiving (3rd), Document Management Software (3rd)

OpenText Documentum Content...

Ranking in Enterprise Content Management

4th

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Enterprise Content Management category, the mindshare of OpenText Content Manager is 5.0%, up from 3.8% compared to the previous year. The mindshare of OpenText Documentum Content Management is 9.8%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
OpenText Documentum Content Management	9.8%
OpenText Content Manager	5.0%
Other	85.2%

Enterprise Content Management

Featured Reviews

Maurice Riverso

Records Management Officer at ANZPAA

Our our official repository and it has disposal management and retention management

The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

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Salih çakır

Team Lead at a financial services firm with 10,001+ employees

User-friendly content management but needs more customizations

We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product can be integrated with different solutions."

"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."

"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."

"I did not face issues with the product's scalability...The solution's technical support is good."

"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."

"An advantage is integration with your IP directory."

"It has a robust search but has often been difficult for people to learn."

"For a records management system, Content Manager is a really good system."

"The most valuable features of this solution are the security, storage, and document search capability."

"OpenText Documentum's composition is good. It is convenient and straight out of the box."

"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."

"The product is user-friendly."

"I recommend Documentum as it supports big systems and offers good integration."

"The most impactful thing is the size, which is almost 25 TB."

"The most valuable feature is that the documents are kept secure."

"OpenText Documentum has improved availability and performance in our organization."

More OpenText Documentum Content Management pros

Cons

"It's not very good at providing stable and robust add-ins to Microsoft."

"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."

"Pricing is an issue, as it is too expensive."

"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."

"The product could improve its scalability."

"Due to very limited use in the industry, vendor and contract support are hard to find."

"The ease of use should be addressed."

"The stability of the solution is an area of concern where improvements can be made."

"It's difficult to manage and customize Documentum."

"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."

"The BPM side should be improved."

"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."

"The BPM side should be improved."

"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."

"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"

"OpenText Documentum needs to improve its support."

More OpenText Documentum Content Management cons

Pricing and Cost Advice

"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."

"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."

"The fees incurred are for the licensing and maintenance."

"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."

"OpenText Documentum's pricing is good."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The product is expensive."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"It is quite an expensive product."

"The price is considered affordable now."

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Top Industries

By visitors reading reviews

Government

17%

Financial Services Firm

Computer Software Company

Manufacturing Company

Financial Services Firm

16%

Government

12%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	6
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	1
Large Enterprise	28

Questions from the Community

What do you like most about Micro Focus Content Manager?

An advantage is integration with your IP directory.

See all answers

What is your experience regarding pricing and costs for Micro Focus Content Manager?

Pricing is a disadvantage as it is very expensive, especially in this market.

See all answers

What needs improvement with Micro Focus Content Manager?

Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...

See all answers

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.

See all answers

Comparisons

SharePoint vs OpenText Content Manager

Compared 20% of the time

IBM FileNet vs OpenText Content Manager

Compared 9% of the time

Alfresco vs OpenText Content Manager

Compared 8% of the time

OpenText Content Management vs OpenText Content Manager

Compared 8% of the time

Microsoft Purview Data Lifecycle Management vs OpenText Content Manager

Compared 7% of the time

More OpenText Content Manager Competitors

SharePoint vs OpenText Documentum Content Management

Compared 19% of the time

Alfresco vs OpenText Documentum Content Management

Compared 14% of the time

OpenText Content Management vs OpenText Documentum Content Management

Compared 11% of the time

Hyland OnBase vs OpenText Documentum Content Management

Compared 11% of the time

Newgen OmniDocs vs OpenText Documentum Content Management

Compared 4% of the time

More OpenText Documentum Content Management Competitors

Product Reports

Buyer's Guide

OpenText Content Manager

October 2025

Download OpenText Content Manager product report

Buyer's Guide

OpenText Documentum Content Management

October 2025

OpenText Documentum Content Management report

Download OpenText Documentum Content Management product report

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

OpenText

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?

Security: Robust security features ensure content protection.
Metadata Management: Advanced handling of metadata enhances organization.
Integration: Seamless connectivity with systems like SAP and Salesforce.
Lifecycle Management: Comprehensive support for document lifecycles.
Automation Engine: Streamlined workflows through intuitive automation.

What benefits or ROI can users expect?

Improved Efficiency: Centralized management reduces redundancies.
Regulatory Compliance: Helps meet industry standards easily.
Scalability: Accommodates growing content volumes effortlessly.
Enhanced Collaboration: Facilitates document sharing and teamwork.
Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText

Sample Customers

Missouri State Courts

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

OpenText Content Manager vs. OpenText Documentum Content Management

November 2025

Free Report: OpenText Content Manager vs. OpenText Documentum Content Management

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