OpenText 360 for SharePoint and OpenText Process Automation are leading solutions in the document management and process automation category. OpenText Process Automation has the upper hand in offering advanced features, customization, and integration capabilities.
Features: OpenText 360 for SharePoint provides flexible document management, mobile access, and seamless integration with Microsoft Teams and Power Automate. It enhances automation and collaboration through a comprehensive audit trail. OpenText Process Automation offers low-code capabilities, extensive integrations, and scalable workflow management, optimizing business operations significantly.
Room for Improvement: OpenText 360 for SharePoint could improve integration with Office 365 and third-party tools, and better support large document volumes. OpenText Process Automation needs improvements in its integration model, mobile compatibility, and user interface friendliness.
Ease of Deployment and Customer Service: Both products offer deployment flexibility across various cloud environments. OpenText 360 for SharePoint benefits from Microsoft support, ensuring quick issue resolution, while OpenText Process Automation provides robust support but could improve handling complex service issues.
Pricing and ROI: OpenText 360 for SharePoint generally offers more affordable subscription pricing, providing significant ROI through enhanced document management efficiency. OpenText Process Automation, with a higher price point due to advanced features, yields substantial ROI via efficient process management despite its complex licensing challenges.
| Product | Market Share (%) |
|---|---|
| OpenText Process Automation | 0.7% |
| OpenText 360 for SharePoint | 0.5% |
| Other | 98.8% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Large Enterprise | 3 |
OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.
OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.
What are the key features?OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
