OpenText 360 for SharePoint and OpenText Process Automation compete in the document and process management category. OpenText 360 for SharePoint holds an advantage with its superior document management capabilities and seamless Microsoft integration.
Features: OpenText 360 for SharePoint offers platform independence, ease of integration with Microsoft Teams, and robust document management with version control and audit trails. It also provides excellent search functionality and supports automation through Power Automate. OpenText Process Automation is marked by its low-code development platform, strong third-party integration, and process monitoring capabilities, excelling in dynamic case management and automation in supply-chain processes.
Room for Improvement: OpenText 360 for SharePoint needs improvements in Office 365 integration and enhanced workbench workflows. Users also suggest better backup and restore functionality and more intuitive workflows. OpenText Process Automation could enhance its integration capabilities and expand its low-code functionalities, with growth potential in mobile compatibility and the low-code environment.
Ease of Deployment and Customer Service: OpenText 360 for SharePoint offers deployment across public, private, and hybrid clouds, with tailored support options and efficient response times, praised for quality technical support. OpenText Process Automation provides on-premises, hybrid, and public cloud deployments, backed by a comprehensive support system, with users reporting positive experiences and quick, effective assistance.
Pricing and ROI: OpenText 360 for SharePoint utilizes a subscription-based licensing model, integrating affordably with the Office 365 suite, and users report good ROI with its efficient management. OpenText Process Automation's pricing is complex, varying based on licensing options, but provides substantial long-term value despite initial costs due to its comprehensive functionalities.
OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.
OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.
What are the key features?OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.
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