Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present.
Enterprise Architect at a retailer with 10,001+ employees
Real User
Mar 18, 2022
There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful.
Associate at a tech vendor with 1,001-5,000 employees
Real User
Jan 22, 2020
OmniFlow used to design the same old forms. Now, we design intelligent forms so we can drag and drop the forms and control its form responsiveness. Previously, we didn't have any responsible kind of form design and now it has responsive forms. It will be supported to mobile for all the devices if it is a responsible form. So with the mobile support text and online route deviations, everything will be online.
Works at a financial services firm with 1,001-5,000 employees
Real User
Sep 27, 2019
From what I have seen so far, this system is too hardcoded and inflexible. They recommend customization, but it seems to be a very closed system that takes a long time and is very complicated to customize. It seems very rigid and controlled. This is not the type of system that I want to work with. At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes. These things should not have to go to IT. Rather, they should be parameterized. The second stage, beyond workflow, will be adding models such as for risk evaluation and corporate risk analytics. At this point, I'm not too sure how easy it's going to be to build these. We're trying to integrate with some of the data collection agencies and we are finding some challenges there. Given that we are finding challenges with simple integrations for data collection, I'm not sure if it will be possible to develop our online decision system for credit.
Business Process Analyst at a financial services firm with 5,001-10,000 employees
Real User
Jun 4, 2019
We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome. The UI of the application should be more user-friendly. The blueprint should be part of your in-house IT so you don't need to constantly read cost on the guys who will carry out maintenance fees. Look for new processes. Those are the things that Newgen can work on to improve. * Newgen OmniFlow should have a drag and drop design feature. * Newgen OmniFlow should have a major IT troubleshooting software. The money for the platform you pay should support troubleshooters.
Chief Manager at a financial services firm with 10,001+ employees
Real User
May 9, 2019
The development teams should be more agile and they need to have more team members. Social skills are lacking within teams. They have an Accounts Payable process which is upcoming. I wouldn't say it is too good, but a good feature to have.
Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.
Improvement is needed in supporting the partner ecosystem.
Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present.
There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful.
OmniFlow used to design the same old forms. Now, we design intelligent forms so we can drag and drop the forms and control its form responsiveness. Previously, we didn't have any responsible kind of form design and now it has responsive forms. It will be supported to mobile for all the devices if it is a responsible form. So with the mobile support text and online route deviations, everything will be online.
From what I have seen so far, this system is too hardcoded and inflexible. They recommend customization, but it seems to be a very closed system that takes a long time and is very complicated to customize. It seems very rigid and controlled. This is not the type of system that I want to work with. At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes. These things should not have to go to IT. Rather, they should be parameterized. The second stage, beyond workflow, will be adding models such as for risk evaluation and corporate risk analytics. At this point, I'm not too sure how easy it's going to be to build these. We're trying to integrate with some of the data collection agencies and we are finding some challenges there. Given that we are finding challenges with simple integrations for data collection, I'm not sure if it will be possible to develop our online decision system for credit.
We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome. The UI of the application should be more user-friendly. The blueprint should be part of your in-house IT so you don't need to constantly read cost on the guys who will carry out maintenance fees. Look for new processes. Those are the things that Newgen can work on to improve. * Newgen OmniFlow should have a drag and drop design feature. * Newgen OmniFlow should have a major IT troubleshooting software. The money for the platform you pay should support troubleshooters.
The development teams should be more agile and they need to have more team members. Social skills are lacking within teams. They have an Accounts Payable process which is upcoming. I wouldn't say it is too good, but a good feature to have.