We performed a comparison between Dynatrace and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can review behaviors, trending issues, and resolve issues before they impact our clients."
"Improves the ability to isolate issues and determine root cause with the same tool."
"In terms of AI, I love the base-lining Dynatrace provides us. It baselines the application over a seven-day period; we have it at the default of seven days. The artificial intelligence is so amazing because it can automatically track each transaction and their response times: how much CPU they use, how much memory, resources that they use. If there’s any deviation from that Dynatrace will tell me like right away. If there’s a deployment and the deployment has increased response time or is taking up CPU or has caused a memory leak, I can say, “Hey guys, you need to look at this, it’s this function on this page in this microservice, in this docker container. You need to go here, you need to fix it, it’s not going live.” It has just increased our productivity off the charts."
"Dynatrace improved the resolution of problems by making it easier to find root causes and easier to predict bad system behaviour."
"Dynatrace is a single platform. It has all these different tools but they are actually all baked into the OneAgent technology. Within that OneAgent... you have the different tool sets. You have threat analysis, memory dumps, Java analysis, the database statements, and so on. It's all included in this OneAgent. So the management is actually quite easy."
"Our customers are now able to control their infrastructure with a single tool, and can easily check the connections with all components."
"We are now able to identify the root cause in 15 minutes. It has helped the entire operations of our company."
"It is very stable. The improvements that they keep making just make the tool more useful."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"Provides agentless monitoring so there's no need to install the agent on each server."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"When it comes to features, the power pack is the most valuable."
"The most valuable features of ScienceLogic are AI and machine learning."
"One of the valuable features is rapid dashboards."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"For the user, for the customer, they expect a solution to be not so expensive."
"They could have a better user interface, better automation, better support for cloud-based, and SaaS applications."
"They seriously have to improve their Web UI dashboard configuration and SSL timeouts. Their Web UI dashboards are very slow."
"We called support mostly about implementation issues. Docker was one which was early on and the support structure for Dynatrace. Typically, they were trying to help us figure out third-party applications and where the monitoring agent should be located."
"If you want to see a month's data, it keeps on spinning. Here is an improvement which needs to happen, which is the case with all applications or tools. There is a lot of data, and either we have to change the way we are logging or the application needs to be enhanced."
"I would love to see Dynatrace get more involved in the security realm. I get badgered by so many endpoint protection companies. It seems like a natural fit to me, that Dynatrace should be playing in that space."
"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."
"Its pricing could be better. Dynatrace has an option to monitor the end users to see what they are doing, but it required a separate license and had an additional cost. It was coming out to be expensive, because of which we didn't use the feature."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"ScienceLogic could improve the implementation, it could be made easier."
"There are often bugs in new releases."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
Dynatrace is ranked 2nd in AIOps with 340 reviews while ScienceLogic is ranked 5th in AIOps with 42 reviews. Dynatrace is rated 8.8, while ScienceLogic is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas ScienceLogic is most compared with LogicMonitor, SolarWinds NPM, Datadog, ServiceNow Discovery and Zabbix. See our Dynatrace vs. ScienceLogic report.
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