Netcore Customer Engagement Platform vs Oracle CRM comparison

Netcore Cloud and Oracle are both solutions in the Marketing Automation category. Netcore Cloud is ranked #21, while Oracle is ranked #5 with an average rating of 8.0. Netcore Cloud holds a 1.1% mindshare in MA, compared to Oracle’s 2.2% mindshare. Additionally, 100% of Netcore Cloud users are willing to recommend the solution, compared to 90% of Oracle users who would recommend it.

Netcore Customer Engagement...

Read 2 Netcore Customer Engagement Platform reviews

646 Views
258 Comparison Views

100% willing to recommend

Oracle CRM

Read 41 Oracle CRM reviews

2,060 Views
391 Comparison Views

90% willing to recommend

Netcore Customer Engagement...

Oracle CRM

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Executive SummaryUpdated on Nov 26, 2025

Oracle CRM and Netcore Customer Engagement Platform are competitive solutions in the CRM category. Netcore has the upper hand with its comprehensive feature set, appealing to businesses focusing on advanced engagement capabilities.

Features: Oracle CRM offers extensive tools for customer data management, analytics, and operational efficiency. Netcore focuses on personalized customer interactions, marketing automation, and delivering a richer engagement experience.

Ease of Deployment and Customer Service: Oracle CRM's deployment requires a comprehensive setup and extensive support for integration. Netcore emphasizes ease of deployment with a user-friendly approach and responsive support.

Pricing and ROI: Oracle CRM typically involves a higher initial setup cost, leading to a more gradual ROI. Netcore offers a more cost-effective entry point with potentially quicker ROI through engagement features and marketing automation.

To learn more, read our detailed Netcore Customer Engagement Platform vs. Oracle CRM Report (Updated: December 2025).

Buyer's Guide

Netcore Customer Engagement Platform vs. Oracle CRM

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netcore Customer Engagement...

Ranking in Marketing Automation

21st

Average Rating

8.0

Number of Reviews

Ranking in other categories

Customer Data Platforms (CDP) (6th)

Oracle CRM

Ranking in Marketing Automation

5th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

CRM (6th)

Mindshare comparison

As of January 2026, in the Marketing Automation category, the mindshare of Netcore Customer Engagement Platform is 1.1%, down from 2.2% compared to the previous year. The mindshare of Oracle CRM is 2.2%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Marketing Automation Market Share Distribution
Product	Market Share (%)
Oracle CRM	2.2%
Netcore Customer Engagement Platform	1.1%
Other	96.7%

Marketing Automation

Featured Reviews

Felton Paucek

New Product Introduction Manager at Buffalo Wild Wings - Fralich, Inc.

Improves our marketing efficiency in a consolidated platform, with features such as behavior-based email triggers

Interface and design consistency are my two significant cons for this platform. Like most, once you know the platform and its interface, you can be very successful. There is no difference here except that the design process between creating emails, pages, and forms all have their unique process. I believe it would improve user efficiency if the page and email creator, for instance, had a standard procedure and the same layout of tools. The platform has a lot of features with more coming, so you have to know where all the pieces are between the settings, marketing, and sales menu layout.

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reviewer2758776

IT Consultant at a tech services company with 51-200 employees

Has improved process coverage and integration while offering strong analytics and user experience

The analytics and reporting functionalities of Oracle CRM are good. I would rate them eight to nine out of ten, but it slightly falls behind Salesforce, which is much more advanced in terms of meeting the process and analytics part. The integration of Oracle CRM with other Oracle applications is seamless; that's not a problem at all. The biggest advantage of Oracle CRM for me is the process coverage, ease of use, the UI, and obviously a good amount of analytics; these are the few strengths and seamless integration with any platform. The multichannel service support has an impact on my customer service operations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can trigger emails and actions based on their behaviors, which is very beneficial."

"Currently it's meeting all our needs, hence the migration about six months ago that we moved from on-premise to OCI, to the cloud-based platform to add additional capacity and analytics."

"Oracle Connect as a feature within CRM is valuable for establishing and maintaining customer relationships, enabling users to see customer details and interact graphically with relationships."

"Oracle CRM integrates seamlessly because it's an end-to-end solution."

"Technical support is very fast. It's customer friendly."

"For the most part, the solution is straightforward."

"The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates."

"The solution is scalable."

"Oracle CRM helped us better understand the customer journey."

More Oracle CRM pros

Cons

"Interface and design consistency are my two significant cons for this platform."

"An improvement would be to lower the price of the license."

"A specialized team is required for managing Oracle, which is extra overhead for the customer."

"This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable."

"The solution's mobile app needs to be enriched with more functionalities in the future."

"Oracle CRM can improve integration and performance."

"We noticed that sometimes it can be slow, and then we have to refresh the whole system."

"Oracle CRM should have more integration with different platforms."

"Getting technical support from Oracle involved going through commercial layers, which could sometimes cause delays. The attention received depended on the client's status and spending with Oracle. Clients with significant spending received global attention and a corporate account manager, while those with lower spending had to work with a local account manager, which wasn't always beneficial. This process could lead to delays in getting technical issues resolved. I am not satisfied with its support."

More Oracle CRM cons

Pricing and Cost Advice

"Based on the number of contacts we have, Smartech is more cost-effective than other solutions."

"Shifting from traditional licensing and monthly maintenance fees to a subscription-based, pay-as-you-use model offers several advantages. This approach only charges me for my transactions, aligning costs with business performance. As my company grows, the software provider's revenue grows proportionally to the increased usage. The cost and suitability of Oracle CRM depend on factors like location, industry, and compliance needs. It may be more common for US companies to use Oracle CRM and European ones to use SAP."

"In my region, the tool is expensive. There are no additional costs in addition to the standard licensing fees of the tool."

"The product’s pricing is very high."

"We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."

"The licensing is on a yearly basis."

"There are licenses needed to use this solution and they are managed by our product team."

"Oracle is very expensive, but you have to pay to get this kind of scalability and database flexibility."

"The cost of a license with support is slightly higher than a regular license."

More Oracle CRM pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

University

13%

Financial Services Firm

12%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	22

Questions from the Community

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What do you like most about Oracle CRM?

The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the...

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What is your experience regarding pricing and costs for Oracle CRM?

The price of Oracle CRM in Vietnam is high, which is a concern. Clients must buy the license once, and if there are updates in the year, they need to buy the new version.

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What needs improvement with Oracle CRM?

Oracle CRM's technical support is not that great sometimes. It could be improved with better quality for response time and empathy with the client's operations. When a client asks for any support, ...

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Comparisons

CleverTap vs Netcore Customer Engagement Platform

Compared 25% of the time

Salesforce Marketing Cloud vs Netcore Customer Engagement Platform

Compared 22% of the time

WebEngage Omnichannel Engagement vs Netcore Customer Engagement Platform

Compared 20% of the time

Marketo vs Netcore Customer Engagement Platform

Compared 16% of the time

Amplitude vs Netcore Customer Engagement Platform

Compared 16% of the time

More Netcore Customer Engagement Platform Competitors

SAP CRM vs Oracle CRM

Compared 16% of the time

Siebel CRM vs Oracle CRM

Compared 15% of the time

Salesforce Sales Cloud vs Oracle CRM

Compared 13% of the time

Microsoft Dynamics CRM vs Oracle CRM

Compared 12% of the time

Oracle Eloqua vs Oracle CRM

Compared 7% of the time

More Oracle CRM Competitors

Product Reports

Buyer's Guide

Marketing Automation

January 2026

Netcore Customer Engagement Platform report

Download Netcore Customer Engagement Platform product report

Buyer's Guide

Oracle CRM

January 2026

Download Oracle CRM product report

Also Known As

Netcore Smartech, Smartech

Market2Lead

Overview

Netcore Customer Engagement Platform facilitates businesses in enhancing customer interaction through advanced automation and personalization tools, making communication more effective.

Netcore Customer Engagement Platform empowers businesses to optimize customer touchpoints and improve engagement metrics. By leveraging data-driven strategies, businesses can provide personalized experiences. Its robust system supports seamless integration, enabling streamlined communication and management. Tailored solutions ensure relevancy and resonate with target audiences, increasing satisfaction and loyalty.

What features make Netcore Customer Engagement Platform valuable?

AI-Powered Automation: Automates tasks based on predictive analytics for efficiency.
Personalization Engine: Delivers unique experiences tailored to individual customer preferences.
Omnichannel Engagement: Integrates multiple channels to provide a unified customer journey.
Advanced Analytics: Offers insights through detailed reporting and dashboards.

What benefits and ROI should be considered?

Increased Engagement: Boosting customer interaction through tailored messaging leads to higher retention rates.
Improved Conversion Rates: Personalized strategies enhance customer acquisition effectiveness.
Cost Efficiency: Automation reduces operational costs by streamlining processes.
Scalability: Supports growth without compromising performance or quality.

In the retail industry, Netcore Customer Engagement Platform supports businesses in crafting offers suited to customer behavior, resulting in effective sales campaigns. In finance, it simplifies communication with customers, ensuring timely alerts and recommendations. B2B sectors benefit from personalized client interactions, fostering lasting business relationships.

Netcore Cloud

On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

Oracle

Sample Customers

Goair, Koovs.com, Oxigen Wallet, SBI MF

Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology

Buyer's Guide

Netcore Customer Engagement Platform vs. Oracle CRM

December 2025

Free Report: Netcore Customer Engagement Platform vs. Oracle CRM

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