Sage CRM and monday.com compete in the CRM and project management software markets, respectively. Based on available information, monday.com seems to have an edge in providing a broader range of features for customization and ease of use.
Features: Sage CRM provides strong support for opportunity management, Microsoft Office 365 integration, and offers robust finance and distribution features. It stabilizes business processes with a customizable, central reporting dashboard. In contrast, monday.com offers extensive project management tools, task automation, project timeline features, and platform integrations, facilitating comprehensive and efficient notification systems.
Room for Improvement: For Sage CRM, users seek a more modern interface and better integrations with email and social media for improved lead generation, along with resolving dashboard limitations and sync issues. monday.com users desire enhancements in automation capabilities, dashboard notifications, and flexibility in user configuration. There are challenges with handling complex projects and lagging issues, indicating a need for performance optimization.
Ease of Deployment and Customer Service: Sage CRM offers both On-premises and Private Cloud deployment options. While support is satisfactory, users suggest improvements in response time. monday.com operates mainly on the Public Cloud, known for quick deployment. Although quick, users occasionally experience performance issues. They find the interface intuitive with generally reliable technical support, though not always immediate.
Pricing and ROI: Sage CRM is perceived as expensive but offers moderate pricing that aligns with its enterprise value, noting licensing costs in debates over ROI. monday.com is reasonably priced, though not the cheapest, and is valued for its extensive features and scalability. It is recognized for significantly appreciated ROI.
I would rate their customer service a ten.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
It is quite expensive.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
Monday.com is a dynamic platform offering streamlined automation, customizable interfaces, and seamless integrations ideal for efficient project management.
Monday.com facilitates seamless management through its user-friendly dashboards, ensuring effective collaboration. Its integration with platforms like Slack and Google Drive enhances productivity while offering task assignment, time tracking, and status updates. The customizable templates and color-coded statuses provide clarity and transparency, making it adaptable for technical and non-technical teams.
What are the key features of Monday.com?
What benefits should users consider?
In project management, Monday.com is widely employed to track tasks, manage timelines, and organize workflows. Its tools enhance collaboration across remote teams, streamline communication, and support sales and onboarding processes. Teams use it to organize information, assign roles, and reduce email dependence through its customizable interface and robust integrations.
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