Sage CRM and monday.com are highly competitive in the CRM and project management spheres, respectively. Sage CRM appears to have an advantage in finance and distribution integration, whereas monday.com's strength lies in automation and project management versatility.
Features: Sage CRM stands out with robust finance capabilities, advanced distribution features, and seamless Microsoft Office 365 integration. It is highly customizable, enabling efficient communication tracking and bill processing, alongside powerful reporting functions. Monday.com offers extensive automation, enhancing project management with integrations like Slack and Google Drive. Its flexibility adapts well to varying project environments and provides users with a straightforward setup process.
Room for Improvement: Sage CRM users call for improvements in user-friendliness, real-time reporting, and better email and social media integration. Addressing interface issues and reducing downtime are also desired. Users of monday.com request more refined automation options, improved notification systems, better integration with QuickBooks, and enhanced training for advanced features alongside optimized mobile support.
Ease of Deployment and Customer Service: Sage CRM provides both on-premises and cloud deployment, requiring internal development resources at times, with adequate but not exceptional technical support. Monday.com’s cloud-based approach offers easy deployment and a user-friendly interface, though optimal setup might require guidance. Both platforms receive positive customer support feedback, but faster response times and deeper technical assistance are sought by users.
Pricing and ROI: Sage CRM is considered moderately priced, offering significant value in financial and distribution management but considered pricey by some. Monday.com delivers a transparent, tiered pricing model, often deemed expensive. However, its comprehensive feature set and automation capabilities offer a cost-effective solution, boosting productivity and adaptation in task management.
I would rate their customer service a ten.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
It is quite expensive.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
| Product | Market Share (%) |
|---|---|
| monday.com | 1.1% |
| Sage CRM | 0.7% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 178 |
| Midsize Enterprise | 25 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
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