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Microsoft Dynamics AX vs SAP Business ByDesign comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
ERP (8th), Activity Based Costing Software (5th)
SAP Business ByDesign
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Cloud ERP (6th)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics AX is designed for ERP and holds a mindshare of 2.5%, down 5.8% compared to last year.
SAP Business ByDesign, on the other hand, focuses on Cloud ERP, holds 3.8% mindshare, down 7.6% since last year.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.5%
SAP ERP8.6%
SAP S/4HANA6.0%
Other82.9%
ERP
Cloud ERP Mindshare Distribution
ProductMindshare (%)
SAP Business ByDesign3.8%
Oracle Fusion Cloud ERP19.6%
NetSuite ERP19.5%
Other57.099999999999994%
Cloud ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
MS
Divisional Manager IT at a manufacturing company with 1,001-5,000 employees
Valuable features enhance sales and service capabilities while performance improvements are needed
We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handling. My feedback about the modular architecture and customized features of SAP Business ByDesign is that it is only good, but we have not explored much on this one. The initial setup for SAP Business ByDesign was complex. One disadvantage was that we had the legacy system, SAP Business One, and we could not migrate our data to SAP Business ByDesign. They should have provided a migration path.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The good thing about this solution is that it is easy to use."
"Support is really good."
"The production is a valuable feature."
"The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system."
"ERP's major objective is to integrate all departments and functions across the organization and branches onto a single computer system that can serve all the department's particular needs."
"Microsoft Dynamics AX meets my requirements."
"The finance and finance reporting features are good."
"The product is easier to use and has more efficient workflow management features than other vendors."
"The most valuable features of SAP Business ByDesign are customer invoicing and cost and revenue, from which I get the data for my project reports."
"The standard system is stable."
"Now we can know our available stock; this visibility enables us to make better resource and supply chain operations decisions as well as better financial decisions."
"I find the tool’s every feature valuable."
"I have found the consolidation of the business and group reports very useful, there are plenty of features, and the manufacturing and finance aspect of the solution are strong."
"It has a quick implementation and onboarding of users. It is flexible with reports and powerful."
"The stability has been great, and compared to other products that I have used before, they have been doing really well with stability."
"The most valuable feature of SAP Business ByDesign is it has a streamlined design."
 

Cons

"Microsoft doesn't support it even if you maintain the support fees on a yearly basis."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"The integration could improve for the future."
"The user interface could be better."
"Regarding stability, I have complaints about Microsoft Dynamics AX; it has many bugs, but we fixed them over the years."
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated."
"The non-delivery or non-availability of reliable IT hardware and infrastructure both before and during implementation."
"It is being decommissioned."
"SAP Business ByDesign can improve the flexibility and user-friendliness of the reporting during the implementations. Customizing the reports inside the device requires a lot of knowledge and most of the time a developer level is needed. For example, if you want to have a more specific reporting layout."
"I would like the tool’s interface to be better. Currently, we use a client application to access the product. I want that to be replaced with a web version. I would like to improve the tool’s internet availability. I also want the product’s setup to be easier."
"ByDesign could be improved by making screen modifications easier."
"One disadvantage was that we had the legacy system, SAP Business One, and we could not migrate our data to SAP Business ByDesign. They should have provided a migration path."
"There is room for improvement in the reporting capability. To use it properly, you need intensive IT support. You cannot write your own reports."
"The solution could improve the stability. It is approximately 60% stable."
"SAP Business ByDesign is a very vast product, but it has to be a bit more centralized. All the models need to be more centralized for a better experience."
"The payroll module of the solution could improve."
 

Pricing and Cost Advice

"Licensing is stable, and overall, the users are satisfied with it."
"One license costs $1,000."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"The tool is cheap."
"Microsoft Dynamics AX is not expensive."
"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"Everything is included in the licensing cost of the solution. However, they use a per-user model for additional charges."
"The price of SAP Business ByDesign is less expensive than SAP S/4HANA. However, the price is on par with other similar competitors, such as Microsoft."
"The cost starts anywhere between fifty thousand dollars and up depending on the number of licenses."
"I rate the price of SAP Business ByDesign a seven out of ten."
"We have to pay yearly."
"The tool’s subscription is yearly. There is no flat pricing involved and everything has a range. Pricing depends on the functionality that you would use. You need to also pay for the additional hosting and maintenance costs."
"The tool’s pricing is expensive."
"The price of the solution could be better. They have to come up with a new strategy."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
7%
Comms Service Provider
7%
Construction Company
11%
Healthcare Company
10%
Comms Service Provider
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
What is your experience regarding pricing and costs for SAP Business ByDesign?
The price is high, as every year SAP increases the price by 3.5%.
What needs improvement with SAP Business ByDesign?
We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handl...
What is your primary use case for SAP Business ByDesign?
Our use case for SAP Business ByDesign is our dealer team accessing their system to perform sales and service; these two functionalities are done through SAP Business ByDesign. SAP Business ByDesig...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Standard Bank of South Africa, AOK Bundesverband, PT XL Axiata Tbk, Tvoy Dom, Schaidt Innovations GmbH & Co. KG, DeLaval International AB, EMC Corporation, Lenovo, Castle Importing Inc., Unilever, Rifle Paper Co., RAK Ceramics, Rough Country, B&G Manufacturing, Life is good Inc., Joy Global Inc., City of Cape Town
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: June 2026.
903,996 professionals have used our research since 2012.