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Microsoft Dynamics AX vs Microsoft Dynamics GP comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
8th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
Activity Based Costing Software (5th)
Microsoft Dynamics GP
Ranking in ERP
17th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the ERP category, the mindshare of Microsoft Dynamics AX is 2.4%, down from 5.1% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.4%
Microsoft Dynamics GP1.3%
Other96.3%
ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
reviewer2723988 - PeerSpot reviewer
Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees
Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We find Microsoft Dynamics AX much better than S/4HANA."
"Microsoft Dynamics AX represents the backbone of the company's operations across all functions; it's our main system."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"In current cloud environments, I like the scalability; the security is very strong; we have found the flexibility and the configuration potential of the solution to be very good, and the stability is very good."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"There's a moderate amount of scalability available."
"It is flexible and cost-effective."
"The performance is good."
"The initial setup was very easy; you do not need a lot of technical in-depth knowledge to handle the implementation, and the stability is reliable."
"We have not encountered any noteworthy scalability issues; it’s a matter of increasing the power of the servers and hardware/software that it runs on."
"The fixed assets, payroll, the data module, and user-friendliness are most valuable."
"Customer service is very good and technical support is very good."
"It's enhanced by a subscription billing add-on, to efficiently automate billing and invoicing, particularly due to our substantial customer database."
"The most valuable feature is financial control. The accounting aspect allows us to manage our clients and payments."
"Microsoft Dynamics GP has strong out-of-the-box reporting capabilities, and its integration with Office 365, Power Apps, and Power Platform provides great additional benefits, helping deliver better experiences to employees and customers."
"The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations."
 

Cons

"This solution could be improved with more expert resources and an easier implementation process."
"There is also slowness in database backup."
"The tool's setup phase and pricing are areas with certain concerns where improvements are required."
"It needs better financials and reporting from the system, not through Excel."
"Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over financial periods."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"Many of our customers are migrating to the cloud rather than staying on-premises."
"The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity."
"As technology changes, I would say probably in the area of chart up account needs improvement because chart up account is a string. So if they make it more flexible."
"As for room for improvement, they have different modules, project and analytical accounting, but it will be good to have that kind of part in the standard package. To have that additional reporting functionality where you can add an attribute or something, which you can report again. So you can analyze the cost by not just natural accounts but also by a project, without having to go through another module edit on top and then the other module edit on top. The more modules you add, sometimes it doesn't work that well. Additionally, it would be easier to have the solution on the cloud. That's our consideration. We are trying to move all our systems to the cloud, and GP is one of them that we are going to move in the next couple of years. I would rate the solution seven or seven point five out of ten."
"It can be expensive. It depends on the size of your business and what you are trying to achieve with it."
"There should also be extra redundancy when posting to modules. We use different sets of books such as CashBook and CheckBooks therefore if I select the wrong one the solution allows the transaction to just pass without warning."
"At times, navigating the user console can be challenging, particularly when trying to find account information."
"The following modules need improvement: Inventory Payroll Fixed Assets Analytical Accounting (AA)"
 

Pricing and Cost Advice

"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"The yearly licenses are priced okay."
"The initial investment cost goes up due to the hidden cost."
"The platform's price offering is good."
"Licensing is stable, and overall, the users are satisfied with it."
"There is an annual licensing cost for Microsoft Dynamics AX."
"The solution is expensive."
"​We evaluated some local products, because of the pricing, but this product has better features and support."
"The solution's price is steep."
"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."
"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."
"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"It is an affordable solution."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."
"Its pricing and licensing are high. Of course, we all know that it is Microsoft."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Outsourcing Company
7%
Construction Company
7%
Financial Services Firm
7%
Construction Company
21%
Financial Services Firm
8%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
What is your experience regarding pricing and costs for Microsoft Dynamics GP?
D365 BC licensing SAAS model with subscription ranging $70/User/Month.
What needs improvement with Microsoft Dynamics GP?
One area we’d like to see improved is cloud modernization and integration. Dynamics GP has been reliable for many businesses, but stronger native cloud capabilities, automation, AI, and easier inte...
What is your primary use case for Microsoft Dynamics GP?
I have implemented Microsoft Dynamics GP in commercial and public sector organizations. In commercial pharma life sciences, Salesforce Veeva implementation supports commercial organizations doing p...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Dynamics GP, MS Dynamics GP
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Find out what your peers are saying about Microsoft Dynamics AX vs. Microsoft Dynamics GP and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.