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Microsoft Dynamics AX vs SAP ERP comparison

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Featured Review
Buyer's Guide
Microsoft Dynamics AX vs. SAP ERP
May 2022
Find out what your peers are saying about Microsoft Dynamics AX vs. SAP ERP and other solutions. Updated: May 2022.
610,190 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"One of the valuable features of the solution is how easy it is to use.""A valuable feature of Microsoft Dynamics AX is that it is stable.""Dynamics AX provides a lot of functionality.""It is stable, suitable for businesses, and covers all business needs.""The relation between CRM and Sales, that's the main strength of this ERP.""Support is really good.""The stability is very good.""If anyone is familiar with Microsoft products then they can handle it easily."

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"The Material Management and Sales and Distribution modules are great. The Financial Accounting module is also great.""This is a robust solution with a lot of control measures.""SAP ERP has a good user interface with a lot of functionalities and good interface options.""They provide a full service.""The stability is SAP ERP is not good only because the version is old. They could work on improving the versions.""Good customization features.""It is a utility-focused solution, and the deployment is very much aligned with utility service providers. If you look at the supply chain and the overall business model of a utility service provider, SAP is something that fits very well. That's because the company has invested tremendously in creating appropriate workflows pertaining to this segment or domain.""The solution has a lot of good integrated modules."

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"The solution in general just needs a few quality improvements.""They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs.""Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies.""There might be some features to support localizations that could be helpful to add.""Microsoft needs more presence in our region to help with management and maintenance.""There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family.""This solution could be improved with more expert resources and an easier implementation process.""If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."

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"The speed to build and the speed to deliver could be better.""In general, a user should attend training before they can use this platform. There's definitely a learning curve. As a new user or employee, there may be some difficulty with onboarding.""ERP could use better integration with other systems.""Their support should be improved. Instead of giving a general solution, their consultants should first try to understand the problem and then resolve the same. They should properly investigate the issue before providing the solution.""It should be less complex. It should also have better integration capability. I am using the ACC version, and in this version, the integration and the communication are very difficult and complicated.""It could be more flexible, and the company should be able to adapt the system. Not the other way around. It's very rigid and difficult to change. Reporting could also be better.""The solution is quite expensive. They need to work on the pricing to make it more reasonable.""Technical support could be better."

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Pricing and Cost Advice
  • "The pricing is expensive."
  • "It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
  • "It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
  • "I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
  • "It has a pay-as-you-go subscription."
  • "The initial investment cost goes up due to the hidden cost."
  • "We pay for licensing yearly to use Microsoft Dynamics AX."
  • "I purchased the license once, and there is a license with a partner that I pay for annually."
  • More Microsoft Dynamics AX Pricing and Cost Advice →

  • "This is a costly product."
  • "There are licensing costs."
  • "Some components are available at an additional cost, depending on the type of contract that you have."
  • "The licensing costs are slightly on the higher side. They need to make it more competitive."
  • "SAP is a bit on the costly side, but they also provide support and other things. We are paying for licenses and the use of the cloud."
  • "SAP ERP is expensive."
  • "When you have a solution that is stable, reliable, and has a high performance as this solution, the price is going to be expensive. However, when you evaluate the service you are paying for the cost is quite reasonable for this solution."
  • "We pay annually for the use of this solution."
  • More SAP ERP Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It has the same UI and is very similar to any other Microsoft product.
    Top Answer:This is considered by Microsoft as an older product and unsupported. Microsoft is urging its clients to move to Dynamics 365, which is going to be coming into the pipeline. While it's a great product… more »
    Top Answer:We use it for the basic functions which are required for finance and HR, and that's it.
    Top Answer:There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time… more »
    Top Answer:This is a robust solution with a lot of control measures.
    Top Answer:I think that implementation could be simplified.
    out of 55 in ERP
    Average Words per Review
    out of 55 in ERP
    Average Words per Review
    Also Known As
    Dynamics AX, Axapta, MS Dynamics AX
    Learn More
    Microsoft Dynamics AX is an enterprise resource planning (ERP) solution that is simple to learn and use so you can deliver value faster, take advantage of business opportunities, and drive user involvement and innovation across the organization.
    SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.
    Learn more about Microsoft Dynamics AX
    Learn more about SAP ERP
    Sample Customers
    ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
    B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
    Top Industries
    Manufacturing Company39%
    Real Estate/Law Firm11%
    Computer Software Company11%
    Computer Software Company25%
    Comms Service Provider23%
    Manufacturing Company7%
    Energy/Utilities Company5%
    Manufacturing Company21%
    Financial Services Firm10%
    Pharma/Biotech Company10%
    Computer Software Company8%
    Computer Software Company24%
    Comms Service Provider20%
    Energy/Utilities Company6%
    Manufacturing Company5%
    Company Size
    Small Business50%
    Midsize Enterprise21%
    Large Enterprise29%
    Small Business22%
    Midsize Enterprise21%
    Large Enterprise57%
    Small Business16%
    Midsize Enterprise22%
    Large Enterprise62%
    Small Business20%
    Midsize Enterprise18%
    Large Enterprise63%
    Buyer's Guide
    Microsoft Dynamics AX vs. SAP ERP
    May 2022
    Find out what your peers are saying about Microsoft Dynamics AX vs. SAP ERP and other solutions. Updated: May 2022.
    610,190 professionals have used our research since 2012.

    Microsoft Dynamics AX is ranked 8th in ERP with 19 reviews while SAP ERP is ranked 2nd in ERP with 46 reviews. Microsoft Dynamics AX is rated 7.6, while SAP ERP is rated 7.8. The top reviewer of Microsoft Dynamics AX writes "Provides a lot of functionality". On the other hand, the top reviewer of SAP ERP writes "This is the best solution of this kind but has weakness in budget planning for certain user groups". Microsoft Dynamics AX is most compared with SAP S4HANA, JD Edwards EnterpriseOne, Oracle E-Business Suite, Oracle ERP Cloud and IFS Applications, whereas SAP ERP is most compared with Anaplan, SAP Business One, Microsoft Dynamics NAV, Infor M3 and IFS Applications. See our Microsoft Dynamics AX vs. SAP ERP report.

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    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.