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Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What is your primary use case for Microsoft Dynamics AX?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

PeerSpot user
19 Answers
Hardware Engineer at ÜÇGE Shopfitting & Design
Real User
31 August 22

We are using Microsoft Dynamics AX for everything in our company. Such as in sales, production, and purchasing.

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Director, Information Technology at a construction company with 501-1,000 employees
Real User
Top 20
07 June 22

We use it for the basic functions which are required for finance and HR, and that's it.

Timpa D Angaye - PeerSpot reviewer
IT Manager at a energy/utilities company with 501-1,000 employees
Real User
Top 5Leaderboard
28 April 22

Microsoft Dynamics AX 2021 is an integrated Enterprise Resource Planning system, that you can use for everything that a business requires to operate. It includes modules for manufacturing and production, inventory management and distribution, time and expense management, project management, human resource management, and some CRM functionality (such as sales and marketing). The application fits a wide range of industries and comes with integration capabilities with a wide range of 3 party applications. The application aids businesses to enhance visibility across the organization, improves financial controls, increases forecasting accuracy, boosts staff productivity, and gives better oversight. You can also develop your own customizations and new modules from the backend.

Digital Transformation Manager at a construction company with 1,001-5,000 employees
Real User
Top 5Leaderboard
15 March 22

I had an on-premise deployment of Microsoft Dynamics AX and then we moved into the cloud. We use different Microsoft Dynamics AX modules. We used it for ERP, which includes resource management but we used them for sales engagement. We recently used the solution in CQP management to configure the modeling.

User at a financial services firm with 51-200 employees
Real User
Top 5Leaderboard
17 February 22

Microsoft Dynamics AX is used to meet my company's needs in terms of finance and financial consolidation, purchasing, recruitment. We are using this solution. This solution is not provided by us.

IT Infrastructure Manager at a retailer with 11-50 employees
Real User
Top 5
17 December 21

We primarily use this solution for retail purposes, including finance, inventory, and warehouse management. We are using Microsoft Dynamics AX R3. This solution is deployed on-prem.

Learn what your peers think about Microsoft Dynamics AX. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
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Muhammad_Irfan - PeerSpot reviewer
Sr. Network Administrator at ACMC
Real User
Top 5Leaderboard
16 December 21

We use Microsoft Dynamics AX to fulfill our requirements. From production and the supply chain to finish, with everything, it meets our requirements. Before we had it deployed on-prem, but now we are using it on the cloud.

Navnath Baravkar - PeerSpot reviewer
Head IT and CIO at Mutual Automotive Pvt Ltd
Real User
Top 20
25 November 21

We belong to a manufacturing automobile company, and we are using this application for: * end-to-end ERP * Enterprise resource planning application right from our stores * Production planning to logistics * Finance * Quality.

Senior Manager- Presales at a tech services company with 501-1,000 employees
Top 5
12 November 21

I'm a consultant. I'm not an end-user of it. I've been implementing on-premises and on-cloud solutions with the older versions and the new one. It can be used for the retail industry and manufacturing in terms of the lean process industry. It can also be used for professional services as well as the public sector industry.

Senior Solution Architect at a computer software company with 1,001-5,000 employees
Top 20
13 August 21

Primarily, we use the product as an ERP solution. Different modules to be implemented, however, it's an enterprise-level ERP solution.

Shahzad-Islam - PeerSpot reviewer
ERP Project Manager & Managing Consultant at Liwa Education, Iranfava
Real User
Top 5
13 July 21

Of the majority of projects I was involved in, two of them were for retail. They wanted to use it for the POS. One was a distribution company and one was for the production. They were importing and repacking some goods, FMCG goods, and selling them. The product was used mostly in scenarios of that type.

Test Architect at Impetus
Real User
03 March 21

We are using the solution for a small organization.

Data Analytics Manager at a tech services company with 51-200 employees
Top 10
23 February 21

We have the following modules: Finance, Purchase, CRM, Treasury, and sales. Within our company, there are roughly 15 employees using this solution.

Osama Nabih - PeerSpot reviewer
Chief Executive Officer at Easy Touch
Real User
Top 10
19 February 21

We are a solution provider and Dynamix AX is one of the products that we implement for our clients. It is primarily used for the Industrial Field in Egypt, although we have implemented solutions for doctors and trading companies, like Pingu for kids' games and toys. We also focus on trading and investors, especially in the food industry.

Manager IT at a retailer with 201-500 employees
Real User
16 February 21

We're using Microsoft Dynamics AX within a tech service. Our company is a shoe company in Pakistan, and we are using Microsoft AX in the head office and branches.

Head of Technology at a real estate/law firm with 11-50 employees
Real User
26 January 21

We use this product for finance applications.

Okay Akdeniz - PeerSpot reviewer
Business Application Group Manager at OBASE
Real User
Top 5Leaderboard
11 December 20

Microsoft Dynamics AX product is an ERP solution. We provide this solution to three categories. One of them is the supply chain, one finance, and the other, retail commerce. We are implementing the supply chain through a simple warehouse model, which is finance-based. This includes the general ledger and other accounting functions. We are providing solutions for cash registers and E-commerce alongside other back-office solutions.

Director, Managed Services at a tech services company with 51-200 employees
Real User
26 August 20

We are using an older version of Dynamics AX and we are using their servers. We are a managed services company, meaning that we provide telecommunication services like VoIP (Voice over Internet Protocol) to our customers. We use Dynamics to log tickets, to resolve incidents, and to record changes in the platforms that we deliver to our customers.

it_user826284 - PeerSpot reviewer
MIS Director at a real estate/law firm with 5,001-10,000 employees
Real User
25 February 18

We have implemented it for retail companies (e.g., fashion, toys, etc.). We have also implemented the same solution for FMCG and supermarket business models.

Related Questions
User at HNRG
Mar 15, 2021
I'm researching ERP tools. Any suggestions for how to go about comparing tools? I'm looking at SAP ERP, Oracle E-Business Suite, and Microsoft.  Thanks.
2 out of 5 answers
Gene Hammons, MBA - PeerSpot reviewer
Director at a consultancy with 1-10 employees
25 January 21
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.  Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up. 
Daniel Robus - PeerSpot reviewer
Go To Market Executive at #Liferocks Consulting
11 March 21
Do you want to do it for a specific purpose or to tick a box?  Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....) Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another. Then ask for client references to answer 5 key questions: - Are they live? - how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM) - how many customisations were requried to achieve xxx (your key areas) - would they use the OEM again and what would they change going forward Then look at demonstration from the OEM and costing for the solution I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered. Happy to discuss how to do this practically if required.
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Jun 07, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 14 answers
Director, Managed Services at a tech services company with 51-200 employees
26 August 20
We have different components to use with the Dynamics solution and that can affect the price, but the price for the product is relatively high any way you look at it. You pay per seat for the number of users. Then we have, of course, the hosting costs for the server it runs on. Because we host it ourselves in a private cloud we do the maintenance on the OS level. I think that moving to a SaaS will decrease the cost a little bit.
Okay Akdeniz - PeerSpot reviewer
Business Application Group Manager at OBASE
11 December 20
There are about 50 to 100 users, generally at each company. One of our customers has 200 stores. There's a lot of users when you calculate the number of users at each site. We negotiate licences with Microsoft. Microsoft provides a premium support agreement with partners. It's expensive for my country, Turkey. It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project.
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