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Microsoft Dynamics AX vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
7th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
No ranking in other categories
Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Activity Based Costing Software
2nd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
154
Ranking in other categories
Field Service Management (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of June 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.2%, down from 6.5% compared to the previous year. The mindshare of Oracle E-Business Suite is 5.1%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The relation between CRM and Sales, that's the main strength of this ERP."
"Dynamics AX is very simple to use."
"The most valuable feature I've found is the UI functionality."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"The tool's most valuable feature is reporting."
"It's scalable."
"The most valuable feature of Microsoft Dynamics AX is customization."
"Very flexible in terms of configurations and it's capable of integrations."
"Financials, which are essential to all ERPs, and manufacturing and sales models are among the most valuable features. The specific features implemented depend on the company's needs."
"The complete product suite is good. The financials are good, it is the best product I've been working with is Oracle Financial. Supply chain manufacturing is very comprehensive and the connectivity, between all the modules, is seamless. They are all communicated well with one another."
"As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good."
"The integration of the various modules is definitely the most valuable feature for us. Our clients being business-minded, which involves customers and suppliers."
"Oracle E-Business Suite is a very integrated application. My overall rating is nine out of ten."
"The solution is good for small businesses."
"The most valuable feature of Oracle E-Business Suite is the customization."
 

Cons

"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"The user interface could be better."
"The initial setup can be complex at times and has room for improvement."
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated."
"I would never recommend moving to an obsolete product that cannot get support."
"The UI has room for improvement and can be more user-friendly."
"There might be some features to support localizations that could be helpful to add."
"The document that supports the Oracle E-Business Suite regarding the installation and upgrading is long compared to other products and needs to be enhanced."
"The system alerts could be improved."
"Pricing is the biggest disadvantage of Oracle."
"It is difficult to get answers from technical support right away."
"Oracle has improved a lot because Oracle E-Business Suite is quite outdated. Oracle built the Oracle Fusion platform and it has many improved processes. We registered a few enhancements requests, but it's a very long bureaucratic process with Oracle. It doesn't make any sense to communicate with Oracle about what changes should be made to the system."
"Sometimes I have issues with the performance tuning."
"The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently."
"The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated."
 

Pricing and Cost Advice

"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"The platform's price offering is good."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"Go for cloud implementation, if cost is critical."
"Microsoft Dynamics AX is expensive."
"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"Oracle's pricing is lower than that of its competitors."
"The price would be better if it were lower."
"It costs too much."
"Oracle's pricing is on the higher end."
"Oracle E-Business Suite is cheaper than SAP. It is expensive."
"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
"E-Business Suite's pricing could be lower."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
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Comparison Review

it_user110085 - PeerSpot reviewer
Feb 1, 2015
SAP All in One vs. Oracle E-Business Suite vs. Microsoft Axapta
We put together an ERP evaluation for 3 proposed solutions. The top 3 packages considered for detailed evaluation – SAP All in One, Oracle E-Business Suite, Microsoft Axapta. The Key Criteria used for Evaluation are as follows: A. Functional Fit to meet current Business Requirements B…
 

Answers from the Community

VC
Mar 15, 2021
Mar 15, 2021
For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.Based on the blocking issues you identified...
2 out of 5 answers
GH
Jan 25, 2021
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.  Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up. 
DR
Mar 11, 2021
Do you want to do it for a specific purpose or to tick a box?  Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....) Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another. Then ask for client references to answer 5 key questions: - Are they live? - how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM) - how many customisations were requried to achieve xxx (your key areas) - would they use the OEM again and what would they change going forward Then look at demonstration from the OEM and costing for the solution I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered. Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Comms Service Provider
6%
Retailer
6%
Educational Organization
62%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over fin...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which includes the general ledger, account payable, account receivable, inventory, and pu...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Oracle EBS, OEBS
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Microsoft Dynamics AX vs. Oracle E-Business Suite and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.