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Microsoft Dynamics AX vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
4th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
No ranking in other categories
Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Activity Based Costing Software
1st
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
154
Ranking in other categories
Field Service Management (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of May 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.3%, down from 6.5% compared to the previous year. The mindshare of Oracle E-Business Suite is 5.0%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The production is a valuable feature."
"Dynamics AX is very simple to use."
"Microsoft Dynamics is very stable."
"The most valuable feature I've found is the UI functionality."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"The most valuable feature of Microsoft Dynamics AX is customization."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"Support is really good."
"The solution is good for small businesses."
"It makes financial operations easier to perform."
"The on-premise is very similar to the cloud version."
"I like that one system covers everything."
"Technical support is good."
"The most valuable features are straight-through processing because we need to make sure that we have a good end-to-end process."
"Oracle is a decent, robust solution that has been tested and used for many years. It can do everything."
"This solution offers customization. You'll have the ability to change and add your custom solutions and integrate them with the standard ones."
 

Cons

"The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies."
"There is also slowness in database backup."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"The support here in Turkey could be better. However, the international support is good."
"The product needs better admin control. There is room for improvement in flexibility, reporting, and dashboards. Artificial intelligence should be incorporated. I have concerns regarding partners, specifically in the implementation and deployment of Microsoft Dynamics."
"Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing."
"On-site cloud support is slow and unresponsive."
"Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support."
"Oracle has improved a lot because Oracle E-Business Suite is quite outdated. Oracle built the Oracle Fusion platform and it has many improved processes. We registered a few enhancements requests, but it's a very long bureaucratic process with Oracle. It doesn't make any sense to communicate with Oracle about what changes should be made to the system."
"It should be made a little bit more user friendly. When I complete my implementation and hand it over to the clients or the person who will operate it on a day-to-day basis, they find it a little bit difficult because they are not from a highly qualified IT background. I want Oracle to make it a little bit more user friendly."
"The implementation took a long time but it was for many reasons. However, Oracle made sure that the solution and systems were up and running."
"The system alerts could be improved."
"There are some cycles in HR that are not straightforward."
 

Pricing and Cost Advice

"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"The solution is expensive."
"The price of the solution is high."
"The pricing is expensive."
"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"Go for cloud implementation, if cost is critical."
"The yearly licenses are priced okay."
"Fees for support and licensing should be reduced."
"In my opinion, the prices for Oracle ERP are reasonable, especially considering the various discounts that are often available."
"It costs too much."
"Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high."
"The pricing is high."
"At the time of purchasing the license the price was reasonable."
"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
"The price of the solution is extremely high."
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Comparison Review

it_user110085 - PeerSpot reviewer
Feb 1, 2015
SAP All in One vs. Oracle E-Business Suite vs. Microsoft Axapta
We put together an ERP evaluation for 3 proposed solutions. The top 3 packages considered for detailed evaluation – SAP All in One, Oracle E-Business Suite, Microsoft Axapta. The Key Criteria used for Evaluation are as follows: A. Functional Fit to meet current Business Requirements B…
 

Answers from the Community

VC
Mar 15, 2021
Mar 15, 2021
For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.Based on the blocking issues you identified...
2 out of 5 answers
GH
Jan 25, 2021
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.  Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up. 
DR
Mar 11, 2021
Do you want to do it for a specific purpose or to tick a box?  Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....) Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another. Then ask for client references to answer 5 key questions: - Are they live? - how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM) - how many customisations were requried to achieve xxx (your key areas) - would they use the OEM again and what would they change going forward Then look at demonstration from the OEM and costing for the solution I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered. Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over fin...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which includes the general ledger, account payable, account receivable, inventory, and pu...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Oracle EBS, OEBS
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Microsoft Dynamics AX vs. Oracle E-Business Suite and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.