Try our new research platform with insights from 80,000+ expert users

Microsoft Dynamics AX vs Oracle E-Business Suite vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.3%, down from 6.5% compared to the previous year. The mindshare of Oracle E-Business Suite is 5.0%, down from 5.1% compared to the previous year. The mindshare of SAP ERP is 19.0%, down from 22.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Benjamin Mpolokoso - PeerSpot reviewer
A stable product that offers excellent ROI and reliable technical support
It is a good solution but quite complex, especially when integrating with other systems. Some simpler products like Sage are much easier to integrate with. I think it is because of the product’s proprietary database, MSSQL. Other databases are more open source. They use MySQL in the background, so it is easier to integrate with other products. Overall, I rate the solution an eight out of ten.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Srinivasan Kuppuswamy - PeerSpot reviewer
The amazing, robust framework with unlimited scalability earns its #1 status
The solution is not ready for the current e-commerce environment. Its was built for large enterprises who need to predictably optimize their human, material, and financial resources. ERP has evolved and businesses are changing. There are not many large corporations. Most are small enterprises with the capabilities of large enterprises through networking and platform integration. Some companies promote products but get things done with other enterprises as a network. Companies do not want to create new capacity but want to leverage existing capacity with innovative products. They do not want to spend resources on duplicating capacity or facilities. I do not think any ERP product is ready to support this environment so ERPs as a whole might end up being used for back-office functions only. It is not easy to evolve an ERP product because its intent is to integrate functions and processes within an organization. Whereas, in the new business model, processes are not limited to one's own enterprise but cut across different enterprises. There is no enterprise solution as this point in time for the current e-commerce environment so companies must integrate with many solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Dynamics AX is material planning."
"We're using the solution for financial modules, specifically focusing on consolidation, financial configuration, management reporting for warehousing, sales. Most of the features of Microsoft Dynamics AX are good. The overall structure and functions are great. The solution is stable. The initial setup is straightforward."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"The response time of the solution is very good."
"Microsoft Dynamics is very stable."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"The production is a valuable feature."
"Technical support is very good."
"The most valuable features of the Oracle E-Business Suite are best practices, built-in processes, and easy configuration. Plenty of system functionality and customization."
"It can easily be developed into an application."
"Rapidly implement jobs, positions, grades, and steps within setup of organizational structure."
"It was very easy to integrate the product into our existing infrastructure."
"We can drill down from the sales order line to the invoice and payment at the detailed level."
"Financial and asset management features are valuable."
"You can group them into the BIs, which is business intelligence. You get your own key performance indicators and build your own reports or you could have your own screens, and it changes in real time."
"It is a very stable solution."
"The best thing that SAP ERP has is the extensive coverage of processes for every field and business unit such as procurement, inventory, financials, asset management, plant maintenance, and production. We can cover up to 99.9% processes of our organization, which is the best thing about this solution. It also has a very good capability to integrate with other applications. The security and authorization level of SAP ERP is very high. No other solution can match this level."
"We like that we have real-time dashboard views."
"There are many interfaces, so you really can build satellites around it like with other SAP stuff or even third-party stuff."
"It automates transactional processes."
"I like SAP's premade workflows for various areas, such as supply chain, procurement, or finance."
"The payroll solution and the localization for advances are valuable."
"It is a stable solution."
"It is a comprehensive and robust solution. It can provide lots of functional features."
 

Cons

"The integration could improve for the future."
"AX does take some time and maintenance."
"Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over financial periods."
"The 2012 version is obsolete, and we don't have any support for it."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"The solution in general just needs a few quality improvements."
"There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."
"The user interface could be better."
"It's very dependent on integration with other products,."
"Earlier when our organization was small they chose Oracle because in the telecommunication industry everybody was using Oracle. Our company has grown to a size where our particularly billing phase has created some challenges and now we are looking at alternate solutions. There is not a billing engine or module that you can buy from Oracle that can be added to this EBS solution to fix our problem. They should add a billing module or engine to the solution."
"It is on the expensive side."
"Standard reporting needs to be changed. Many of the standard reports look the same as they did in version 10.7, 20 years ago."
"From the business processes, there are areas where you could streamline new processes."
"I would say the integration needs improvement. Oracle needs to work on the integration layer to make the solution much more robust and modern."
"Oracle E-Business Suite could improve the tables. When we remove some of them sometimes they cloud the modules into one. It becomes a little difficult to segregate."
"The user interface can be improved."
"I would like to see the customization of the reports become easier to work with instead of having technical support have to assist us."
"Its user interface should be improved."
"Their support should be improved. Instead of giving a general solution, their consultants should first try to understand the problem and then resolve the same. They should properly investigate the issue before providing the solution."
"The solution is quite expensive. They need to work on the pricing to make it more reasonable."
"Presently, the solution's interface is not intuitive."
"The reporting feature could improve in SAP ERP. It could benefit from being more flexible."
"In general, a user should attend training before they can use this platform. There's definitely a learning curve. As a new user or employee, there may be some difficulty with onboarding."
"The solution's graphical user interface (GUI) is outdated and could be improved."
 

Pricing and Cost Advice

"The price of the solution is high."
"Comparatively, Business Central appears to be more cost-effective. Microsoft offers Business Central at only $70 per user per month in the US. In contrast, GP requires an initial investment, including around $9,000 for the GP license for three users and additional expenses for hardware. Therefore, the initial investment for GP is quite substantial. On the other hand, cloud-based ERP products like Business Central do not entail the same upfront investment and operate on an ongoing, subscription-based model."
"The price of the solution could benefit from being less expensive."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"The tool is cheap."
"One license costs $1,000."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"Oracle prices are better in Vietnam and more flexible. If we need to customize something in Oracle, it's very flexible and easy to customize."
"The pricing of Oracle E-Business Suite is too high."
"The pricing is high."
"Oracle has different licensing models available. For example, concurrent user license metric and power unit licensing metric. It is different from product to product, but for the application itself, the license is by the number of users."
"Oracle's licenses are not straightforward."
"Whatever the products you use, you'll be paying a yearly maintenance price or a support price."
"Oracle generally gives a lot of discounts."
"Some components are available at an additional cost, depending on the type of contract that you have."
"The solution is expensive so I rate cost a five out of ten."
"My company makes early payments towards the licensing costs attached to the product. There are no additional costs apart from the charges paid toward the subscription-based license offered by SAP."
"There is a license needed to use this solution."
"There is an annual subscription for the use of SAP ERP."
"The on-premises licensing model comes with annual maintenance whereas the cloud-based licensing model is a yearly subscription. The tool’s pricing is normal and not expensive."
"SAP ERP is expensive."
"The solution can cost approximately $1 million a year for maintenance for a small-size company and can grow from there. Approximately $1 million is needed for a good-size company."
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
851,823 professionals have used our research since 2012.
 

Comparison Review

it_user110085 - PeerSpot reviewer
Feb 1, 2015
SAP All in One vs. Oracle E-Business Suite vs. Microsoft Axapta
We put together an ERP evaluation for 3 proposed solutions. The top 3 packages considered for detailed evaluation – SAP All in One, Oracle E-Business Suite, Microsoft Axapta. The Key Criteria used for Evaluation are as follows: A. Functional Fit to meet current Business Requirements B…
 

Answers from the Community

VC
Mar 15, 2021
Mar 15, 2021
For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.Based on the blocking issues you identified...
2 out of 5 answers
GH
Jan 25, 2021
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.  Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up. 
DR
Mar 11, 2021
Do you want to do it for a specific purpose or to tick a box?  Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....) Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another. Then ask for client references to answer 5 key questions: - Are they live? - how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM) - how many customisations were requried to achieve xxx (your key areas) - would they use the OEM again and what would they change going forward Then look at demonstration from the OEM and costing for the solution I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered. Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Comms Service Provider
6%
Financial Services Firm
6%
Educational Organization
66%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Manufacturing Company
14%
Computer Software Company
12%
Retailer
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which inc...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy a...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and ...
What needs improvement with SAP ERP?
There is a need for improvement in the business analytics aspect in financial reporting and also in sales and marketi...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: May 2025.
851,823 professionals have used our research since 2012.