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JD Edwards EnterpriseOne vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.0
JD Edwards EnterpriseOne provides financial benefits and returns, though results vary, depending on effective use and timeframes.
Sentiment score
8.5
Organizations benefit from Oracle E-Business Suite with increased efficiency, reduced costs, and improved reporting, often within one year.
Previously, there was significant development for customizations, but with JD Edwards EnterpriseOne, the necessary reports are readily available, reducing maintenance costs.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
 

Customer Service

Sentiment score
8.0
JD Edwards EnterpriseOne support is effective and responsive, but cloud focus affects on-premise attention, with varied sales experiences.
Sentiment score
5.3
Oracle E-Business Suite support is praised for tech knowledge but criticized for inconsistent quality and slow complex issue handling.
They act quickly, and the partners stay up-to-date with the latest innovations.
The technical support is a strong point, and I would rate it an eight on a scale of one to ten.
I would rate the customer service and support of JD Edwards EnterpriseOne a seven out of ten.
There was no real ownership on Oracle's part.
 

Scalability Issues

Sentiment score
7.6
JD Edwards EnterpriseOne is scalable and adaptable for various industries, but may require substantial support for configuration and updates.
Sentiment score
8.0
Oracle E-Business Suite is scalable, supporting growth, but faces challenges with licensing, complex setups, and high-volume performance.
It is suitable for any business size, from retail to manufacturing, and can grow with any business.
The solution has good scalability, which I would rate around eight out of ten.
I would say it's fairly easy to scale.
I have more experience with highly scalable technologies like Databricks.
 

Stability Issues

Sentiment score
8.4
JD Edwards EnterpriseOne is stable but faces integration challenges; skilled setup and Oracle support help mitigate issues.
Sentiment score
8.5
Oracle E-Business Suite is stable with high user satisfaction, swift issue resolutions, and reliable support, especially when well-maintained.
JD Edwards EnterpriseOne is very stable.
I rate the stability of JD Edwards EnterpriseOne as a seven out of ten.
The system is very stable.
 

Room For Improvement

JD Edwards EnterpriseOne needs improved UI, reporting, scalability, customization, integration, stability, automation, cloud capabilities, and support.
Oracle E-Business Suite needs UI updates, better integration, cloud focus, improved support, and affordable licensing for user-friendly experiences.
JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users.
There is room for improvement on the payroll side, as the solution is not very strong in this area.
I would like to see improvements in the analytical part of JD Edwards EnterpriseOne, specifically in the business intelligence aspect, to enhance its capabilities compared to bespoke solutions.
I should be able to customize the screen or application without needing technical support.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
 

Setup Cost

JD Edwards EnterpriseOne pricing is complex but competitive, ideal for companies over €20 million, with perpetual licensing options.
Oracle E-Business Suite pricing is high yet competitive, with negotiation and module selection critical for cost management.
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications.
Oracle pricing is comparatively high to other vendors.
Each license costs a significant amount.
 

Valuable Features

JD Edwards EnterpriseOne offers flexible, user-friendly solutions with robust integration, customization, and analytics, enhancing efficiency across various business processes.
Oracle E-Business Suite integrates finance, HR, and supply chain with seamless workflows, robust tools, and global scalability.
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information.
JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
Oracle E-Business Suite provides everything needed in an ERP.
It allows us to normalize all of our systems into a single database.
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
8th
Ranking in Activity Based Costing Software
5th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
61
Ranking in other categories
Production Planning (1st), Demand Management (1st)
Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Activity Based Costing Software
1st
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
154
Ranking in other categories
Field Service Management (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of May 2025, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 3.0%, down from 3.8% compared to the previous year. The mindshare of Oracle E-Business Suite is 5.0%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Suresh Wickramasinghe - PeerSpot reviewer
Simplifies finance processes and is easy to use but requires a user-friendly interface
JD Edwards EnterpriseOne is a user-friendly ERP solution that is quite simple. It has a very straightforward interface, which allows end users, especially those with a finance background like me, to engage in finance areas such as vouchers, manual vouchers, email receipts, and GL analysis efficiently. This ERP system is easy to handle; anyone can learn it faster compared to other ERPs. For smaller companies or startups, I would recommend JD Edwards.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
9%
Healthcare Company
7%
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications, and consultancy costs are on the high side.
What advice do you have for others considering JD Edwards EnterpriseOne?
I recommend JD Edwards EnterpriseOne due to its stability and functionality, but it may be cost-prohibitive for clients who are budget-conscious. I rate JD Edwards EnterpriseOne an eight out of ten.
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

No data available
Oracle EBS, OEBS
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about JD Edwards EnterpriseOne vs. Oracle E-Business Suite and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.