We compared Microsoft Defender for Cloud Apps and Netskope CASB based on our users’ reviews in five categories. After reading the collected data, you can find our conclusion below.
Comparison Results: Microsoft Defender is the preferred option over Netskope due to its integration with other Microsoft tools, user-friendly interface, and affordability for smaller businesses. Netskope has a large client base and impressive features like cloud app authorization and regulatory classification, but lacks integration and has reporting and support limitations. Microsoft Defender offers superior threat protection and coordination for detecting and responding to threats.
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"I like the alert policies because they are quite robust. It has some built-in templates that we can easily pick up. One of them is the alert for mass downloads, when a particular user is running a massive download on your SharePoint site."
"There are a lot of features with benefits, including discovery, investigation, and putting controls around things. You can't say that you like the investigation part but not the discovery. Everything is correlated; that's how the tool works."
"I like the web GUI/the management interface. I also like the security of Microsoft. As compared to other manufacturers, it's less complex and easy to understand and work with."
"The general usability of the solution is very straightforward."
"It is very easy to use, which is what we look for in these types of solutions."
"The most valuable feature is its policy implementation."
"One of the most valuable features is auditing. Some of the other protection services have issues with auditing. Microsoft Defender for Cloud has an excellent auditing technique that helps us avoid the risk of filtering or information loss. You can use different tools to guarantee these things. It allows you to conduct an in-depth exploration of applications, users, and files that are harmful or suspicious. You can also enhance your security setup by creating personalized rules or policies that help you better control traffic in the cloud."
"Shadow IT discovery is the feature I like the most."
"The solution offers a better understanding of the real scenario and identifies the cloud apps that are being utilized."
"The product's analytics part is pretty fine."
"Netskope has a diverse portfolio range, which includes cloud access security brokers, content filtering, behavior analytics, and security management."
"It has hundreds of features and many of them are useful."
"The most useful feature of this solution is Cloud Control, which allows me to schedule cloud uploads."
"I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust."
"Netskope's control is user-friendly and comprehensible. It also helps in conveying information effectively as a company, making it crucial for customer satisfaction."
"Technical support is pretty good."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"I would like for it to be available on Mac and for it to support all of the features of Microsoft financing products. It is really for Windows."
"I want them to enhance in-session policy."
"Currently, reporting is not very straightforward and it needs to be enhanced. Specific reports are not included and you need to run a query, drill down, and then export it and share it. I would love to have reports with more fine-tuning or granularity, and more predefined reports."
"The integration with macOS operating systems needs to be better."
"We would like to get more information from the endpoint. I don't get enough detailed information right now on why something failed. There is not enough visibility."
"I would like to see them include more features in the older licenses. There are some features that are not available, such as preventing or analyzing cloud attacks."
"They should continue integration with all other Microsoft security-related products. The integration with all the other products is still ongoing."
"This service would be better if it had a separate license, only for this service, that could be used to track usage."
"Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards."
"The dashboard performance could be much better and faster, but because it is a complicated product, it takes time for the dashboard to process."
"Compatibility with other proxy polars would be helpful."
"It should have user behavior analysis and diverse analysis."
"The CSPM model needs to improve."
"The solution is still pretty new to the CASB environment."
"The product's high price is an area of concern where improvements are required."
"Technical support and the user interface could be improved."
More Microsoft Defender for Cloud Apps Pricing and Cost Advice →
Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 30 reviews while Netskope is ranked 4th in Cloud Access Security Brokers (CASB) with 35 reviews. Microsoft Defender for Cloud Apps is rated 8.4, while Netskope is rated 8.4. The top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Cisco Umbrella, Prisma Access by Palo Alto Networks, Qualys VMDR and Forcepoint CASB, whereas Netskope is most compared with Zscaler Internet Access, Prisma Access by Palo Alto Networks, Cisco Umbrella, Skyhigh Security and Cato SASE Cloud Platform. See our Microsoft Defender for Cloud Apps vs. Netskope report.
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We monitor all Cloud Access Security Brokers (CASB) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.