Technical support is good. They are very helpful and quick to resolve any issues we have.
Netskope provides robust security features such as Zero Trust and Secure Web Gateway, ideal for data protection. It excels in cloud-native tenant differentiation and shadow IT control, with strong analytics on app usage. The scalable platform consolidates functionalities like CASB and ZTNA in one console. However, local support and integration need improvement. The setup is complex, and pricing is high compared to competitors, while threat protection and monitoring require refinement for better efficiency.