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Pros & Cons summary

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Prominent pros & cons

PROS

Netskope provides excellent technical support that is quick to resolve issues.
Its deployment is easy and quick, making it accessible for users.
Netskope offers a comprehensive security portfolio with extensive DLP and anti-malware modules.
Cloud-native features enable differentiation of tenants in cloud applications and control over shadow IT access.
Highly scalable, Netskope supports organizational growth without challenges.

CONS

There is a need for improved integration with third-party applications and better compatibility with other technologies.
The high price and licensing costs are concerns compared to other vendors such as Zscaler.
Netskope can enhance its migration process to be simpler for companies transitioning from different platforms.
Support services and documentation require enhancement for quicker response times and more effective implementation guidance.
Threat protection features and cloud security posture management solutions must be developed to increase effectiveness.
 

Netskope Pros review quotes

it_user651867 - PeerSpot reviewer
General Manager at a computer software company with 201-500 employees
Feb 18, 2019
Technical support is good. They are very helpful and quick to resolve any issues we have.
LM
IT Security Manager (Regional) at Noble Grp
Jun 1, 2020
It's a comprehensive security portfolio solution.
BF
Solutions Architect at a tech services company with 201-500 employees
Sep 10, 2020
A very straightforward interface.
Learn what your peers think about Netskope. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
reviewer1418268 - PeerSpot reviewer
Founder and CEO at a consultancy with 51-200 employees
Sep 15, 2020
It has hundreds of features and many of them are useful.
reviewer1463841 - PeerSpot reviewer
Storage and Backup Team Leader at a computer software company with 1,001-5,000 employees
Dec 5, 2020
Technical support is pretty good.
reviewer1475376 - PeerSpot reviewer
Information Technology Sourcing Lead - Global Procurement Shared Services at a manufacturing company with 10,001+ employees
Dec 23, 2020
They are very good at CASB as compared to other players.
reviewer1321104 - PeerSpot reviewer
Head of Pre-Sales at a tech services company with 51-200 employees
Dec 30, 2020
Their technical support is very good.
it_user1445220 - PeerSpot reviewer
End User Computing Specialist at a computer software company with 51-200 employees
Feb 13, 2021
Its deployment is very easy and quick. Their technical support is also very good.
reviewer1505541 - PeerSpot reviewer
Lead - Information Security at a tech services company with 10,001+ employees
Feb 16, 2021
The feature that I like best is the GUI.
reviewer1395999 - PeerSpot reviewer
Security Solutions Architect at a security firm with 11-50 employees
Mar 10, 2021
The interface is good.
 

Netskope Cons review quotes

it_user651867 - PeerSpot reviewer
General Manager at a computer software company with 201-500 employees
Feb 18, 2019
I would like to have an identity theft protection function.
LM
IT Security Manager (Regional) at Noble Grp
Jun 1, 2020
Compatibility with other proxy polars would be helpful.
BF
Solutions Architect at a tech services company with 201-500 employees
Sep 10, 2020
Lacking in local customer support.
Learn what your peers think about Netskope. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
reviewer1418268 - PeerSpot reviewer
Founder and CEO at a consultancy with 51-200 employees
Sep 15, 2020
The initial setup is complex and should be simplified.
reviewer1463841 - PeerSpot reviewer
Storage and Backup Team Leader at a computer software company with 1,001-5,000 employees
Dec 5, 2020
The configuration in the cloud model could be improved upon.
reviewer1475376 - PeerSpot reviewer
Information Technology Sourcing Lead - Global Procurement Shared Services at a manufacturing company with 10,001+ employees
Dec 23, 2020
They can focus more on ease of admin, ease of use, and ease of migration. Migration should be simple for companies that are using a different platform and would like to move to Netskope. Everyone looks for a simple migration. They can also focus more on cloud services and cloud trends. They have to see the cloud market, and they should try to compete with Zscaler and other players. They should also work on licensing costs.
reviewer1321104 - PeerSpot reviewer
Head of Pre-Sales at a tech services company with 51-200 employees
Dec 30, 2020
They could improve their mobile agents as they have some limitations.
it_user1445220 - PeerSpot reviewer
End User Computing Specialist at a computer software company with 51-200 employees
Feb 13, 2021
It should have user behavior analysis and diverse analysis.
reviewer1505541 - PeerSpot reviewer
Lead - Information Security at a tech services company with 10,001+ employees
Feb 16, 2021
Setting up policies is something that we having been doing, and if the vendor were to provide example use cases that included different implementation options then it would be very useful for us.
reviewer1395999 - PeerSpot reviewer
Security Solutions Architect at a security firm with 11-50 employees
Mar 10, 2021
In some cases, when you have a lot of policies, it can get confusing for users and you can get lost in the GUI.