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Cisco Umbrella vs Microsoft Defender for Cloud Apps comparison

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Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Cisco Umbrella
Ranking in Cloud Access Security Brokers (CASB)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
122
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (1st)
Microsoft Defender for Clou...
Ranking in Cloud Access Security Brokers (CASB)
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
Advanced Threat Protection (ATP) (14th), Microsoft Security Suite (12th)
 

Mindshare comparison

As of January 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.5%, up from 1.7% compared to the previous year. The mindshare of Cisco Umbrella is 11.2%, down from 14.0% compared to the previous year. The mindshare of Microsoft Defender for Cloud Apps is 6.9%, down from 10.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella11.2%
Microsoft Defender for Cloud Apps6.9%
iboss2.5%
Other79.4%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Emilio Montoya - PeerSpot reviewer
CTO at PROA
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
FV
Security and Continuity Manager at Rolinco NV
Deployment has been seamless with insightful data categorization and enhanced control
The features of Microsoft Defender for Cloud Apps that I have found most valuable include the overall portal view, with bubble graphs which give us insight into what goes where in the categorization, nowadays with Generative AI but all kinds of categorization, collaboration, etc. That central view of the portal is very useful for us. The impact of Microsoft Defender for Cloud Apps on our organization's ability to assess and manage app related risks has been significant because we have more visibility. Therefore, we can add more control, and we have already done so. This was not possible in the old solution, in the old CASB solution with Netskope. We now can see on the spot, and we do that almost weekly, what the end users are utilizing, which cloud providers or cloud apps they're using. The visibility into OAuth apps provided by Microsoft Defender for Cloud Apps is very good. The visibility into risk and risk management of our organization's Generative AI apps is very nice, as you can choose the category Generative AI and then see exactly what traffic has been going to and from Generative AI in the cloud. This makes us very insightful on what is used within the company. We have some policies on blocking specific Generative AI, and we use within our company one particular AI part, which is CoPilot of Microsoft. In this way, we can see what the end users are using other than CoPilot, and that makes us more in control. The effectiveness of the integration of Microsoft Defender for Cloud Apps with Defender XDR and defending against SaaS attacks is very intuitive. It works immediately if we create a new policy or in Purview or in Microsoft Defender for Cloud Apps, or when we make an app unsanctioned by blocking it, then it is almost immediately, or at least within a couple of hours, effective on all the endpoints where the EDR is running. This gives us much better control over things than before.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"The console is cloud-based, which is something I really appreciate."
"Content filtering is the most useful feature of iboss."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"It analyzes the domain security helps us implement the securest policy."
"It is a good cloud-based solution for DNS security."
"The implementation is pretty easy."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"The most valuable features for us include tenant lock, content filtering, and DLP solutions, looking for PII and information being exfiltrated."
"With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity."
"The most valuable features of Microsoft Defender for Cloud Apps include live, up-to-date information, which provided real-time alerts, and the ability to delve into detailed metadata information."
"On-demand scanning is the most valuable feature. In addition, it's a fairly fluid product. It syncs back to the cloud and provides metrics. It's pretty intelligent."
"The most valuable feature is the ease of management. It's important."
"Better logging allows us to find problems and take appropriate steps to lock them out."
"Threat detection is its key feature, and that's why we use this tool. It gives an alert if a PC is attacked or there is any kind of anomaly, such as there is a spike in sending emails or we see an unauthorized website being accessed. So, it keeps us on our toes. We get to know that there is something wrong, and we can isolate the user and find any issues with it. So, threat detection is very robust in this tool."
"Shadow IT discovery is the feature I like the most."
"Defender helps us control which applications are being used and gain more security insight into remote and hybrid users based on user identity and log in location. You can also integrate Defender for Cloud Apps with Defender for Endpoint to extend its capabilities."
"It's very easy to install and it includes the Intune portal from Microsoft where I can control all the devices from one place."
 

Cons

"Sometimes, obviously, there are bugs."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"File integrity monitoring would be very advantageous as an additional feature."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The dashboards for local use could be better."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
"There are cheaper solutions in the market"
"It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available."
"It would be useful if they had a malware protection engine running inside their own VM."
"Customization for basic users can be complex, as it is targeted toward only technical users."
"Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability."
"Security, overall, can always be improved."
"Overall, I'm quite happy with Cisco products, but there could be one place where you can check what's going on. There could be one place where you get all the information about these products so that you don't need to look around. You get the status, information about what lately happened, and if there was anything on the machine in one single place."
"I would like for it to be available on Mac and for it to support all of the features of Microsoft financing products. It is really for Windows."
"The graph displayed in the Defender portal mostly doesn't capture the full picture as we see in endpoint-related or identity-related alerts; we can see a complete graph of what is happening there, but Microsoft Defender for Cloud Apps still falls short in capturing that whole aspect in the graph."
"The insights could be improved, especially in reporting. While it is possible for me to see the usage from different cloud apps, determining if critical data has been uploaded or if it is just normal transport data is difficult."
"We are having trouble with our continuous reporting configuration and struggling with configuring the collector properly with our log parsing. We've also faced difficulties getting support for this issue. It's taken us months to figure this out after going through a couple of different support channels."
"In the future, I would like to see more plug-and-play capabilities that use AI to tell you what needs to be done. It would be helpful if it scanned our devices and made security suggestions, on a configuration basis."
"Generally, the pricing can always be improved along with the management system."
"We sometimes get errors when we create policies, which is somewhat annoying because some policies stop working due to misconfigurations. We find this challenging because it limits our options for troubleshooting an issue."
"They need to improve the attack surface reduction (ASR) rules. In the latest version, you can implement ASR rules, which are quite useful, but you have to enable those because if they're not enabled, they flag false positives. In the Defender portal, it logs a block for WMI processes and PowerShell. Apparently, it's because ASR rules are not configured. So, you generally have to enable them to exclude, for example, WMI queries or PowerShell because they have a habit of blocking your security scanners. It's a bit weird that they have to be enabled to be configured, and it's not the other way around."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers."
"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"There is room for improvement when it comes to the cost."
"It needs a better price point."
"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
"Where we are right now, this is an acceptable pricing. I would like to see more transparency given to the end user. The end user given to us is via the cloud service provider. There are different programs and license models. Some include this, and some include that. It is all over the place. There can be a little more consistency or simplification in the pricing so that your parts list is not ten pages long, and you are not trying to determine, "If I have an E3, does this cover that?", or "Do I need to pay separately for the license?" Simplification would probably be better."
"The pricing is in the middle. It isn't too cheap or expensive compared to other antivirus or security products. It is priced according to industry standards."
"The cost could be improved when you need to pay for anything. For example, refreshing files takes time to load, though it may be my Internet. To improve the refresh time, Microsoft says that we need to pay for a Premium license, and I don't like paying for things that help make a solution better."
"We are an MST and we do not pay for the solution. However, the price of the solution could be better."
"Its pricing is on the higher side. Its price is definitely very high for a small-scale company. As an enterprise client, we do get benefits from Microsoft. We get a discounted price because of the number of users we have in our company. We have a premier package, and with that, we do get a lot of discounts. There are no additional costs. It only comes in the top-tier packages. Generally, the top-tier license is the best license that you can get for your organization. If you want, you can buy it separately, but that's not a good idea."
"The product's pricing seems fair."
"It has fair pricing. You pay for what you get. As far as I know, there are no costs in addition to the standard licensing fee."
"We have an educational licensing agreement. It's a customer agreement for multiple years."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
6%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise10
Large Enterprise19
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about Microsoft Cloud App Security?
It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notificatio...
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
At the time of implementation, when the size of our organization was small, it was a more affordable product. Since a...
What needs improvement with Microsoft Cloud App Security?
The fidelity of the signal in Microsoft Defender for Cloud Apps has been a challenge in some areas. There have been i...
 

Also Known As

iBoss Cloud Platform
OpenDNS
MS Cloud App Security, Microsoft Cloud App Security
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Find out what your peers are saying about Cisco Umbrella vs. Microsoft Defender for Cloud Apps and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.