"What we like most is security and how easy it is to integrate with other appliances."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective."
"I like the original functionality, which allows for providing secure DNS services."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"Stability-wise, it's good. I have never encountered any bugs."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"The security and access control features."
"Better logging allows us to find problems and take appropriate steps to lock them out."
"The solution does not affect a user's workflow."
"Threat detection is its key feature, and that's why we use this tool. It gives an alert if a PC is attacked or there is any kind of anomaly, such as there is a spike in sending emails or we see an unauthorized website being accessed. So, it keeps us on our toes. We get to know that there is something wrong, and we can isolate the user and find any issues with it. So, threat detection is very robust in this tool."
"There are a lot of features with benefits, including discovery, investigation, and putting controls around things. You can't say that you like the investigation part but not the discovery. Everything is correlated; that's how the tool works."
"The feature that helps us in detecting the sensitive information being shared has been very useful. In addition, the feature that allows MCAS to apply policies with SharePoint, Teams, and OneDrive is being used predominantly."
"The ability to prevent users from using certain applications is one of the most valuable features. It doesn't require any configuration for implementation from the client perspective. It just works right away and gives you the information you need."
"We have become more aware of what services our users are using, how often they are using them, and what data is being sent out of the organization and to which services. So, it is really a lot about visibility and helping us make decisions based on that. It drives some of our policy decisions for adding extra security controls."
"All of the features are valuable because all of the features are related."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"This solution does not give us full, 360-degree protection."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"The pricing could always be a little bit better."
"Missing a real data leakage prevention solution."
"I would like to see integration with SecurNX in the future."
"They need to improve analytics so they report on more of the specifics of user activity."
"Currently, reporting is not very straightforward and it needs to be enhanced. Specific reports are not included and you need to run a query, drill down, and then export it and share it. I would love to have reports with more fine-tuning or granularity, and more predefined reports."
"They should continue integration with all other Microsoft security-related products. The integration with all the other products is still ongoing."
"The interface needs to be more user-friendly."
"I would like for it to be available on Mac and for it to support all of the features of Microsoft financing products. It is really for Windows."
"There are challenges with detection and there are challenges with false-positive rates."
"I believe it's only set to be integrated with Microsoft Defender for identity and identity protection. I would like to see it available for use with something like Office 365 Defender. I don't think it's integrated with that yet."
"The response time could be better. It will be helpful if the alerts are even more proactive and we can see more data. Currently, the data is a little bit weak. It is not complete. I can't just see it and completely know which user or which device it is. It takes some effort and time on my part to investigate and isolate a user. It would be great if it is more user-friendly or easy for people to understand."
"Sometimes the support is actually lacking."
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Cisco Umbrella is ranked 1st in Cloud Access Security Brokers (CASB) with 31 reviews while Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 12 reviews. Cisco Umbrella is rated 8.4, while Microsoft Defender for Cloud Apps is rated 8.2. The top reviewer of Cisco Umbrella writes "Segmenting email and web proxy features stand out but missing pieces leave holes to be filled". On the other hand, the top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". Cisco Umbrella is most compared with Zscaler Internet Access, Infoblox Advanced DNS Protection, Prisma SaaS by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Netskope CASB, Prisma SaaS by Palo Alto Networks, Qualys VM and McAfee MVISION Cloud. See our Cisco Umbrella vs. Microsoft Defender for Cloud Apps report.
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