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Netskope vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Netskope
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Cloud Access Security Brokers (CASB) (4th), Secure Access Service Edge (SASE) (4th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Netskope13.7%
Prisma Access by Palo Alto Networks13.7%
Cato SASE Cloud Platform9.9%
Other62.7%
Cloud Access Security Brokers (CASB)
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access10.9%
Cisco Umbrella10.9%
Prisma Access by Palo Alto Networks7.9%
Other70.3%
Secure Web Gateways (SWG)
 

Q&A Highlights

NC
Content Manager at PeerSpot
Oct 31, 2021
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
AV
Cyber security consultant at L&T Technology Services
User-friendly console integrates robust security features for seamless traffic management
Netskope serves as a single web console carrying out multiple functionalities: Zero Trust Network Architecture (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Web DLP, and firewall services. I can toggle between these features on a single platform, enhancing ease of use. In comparison, Zscaler requires multiple consoles for managing similar features. Having these functionalities integrated into one dashboard makes Netskope efficient and user-friendly.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was a very easy product to install. It can be deployed very fast."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss is definitely very good in terms of service."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The most valuable feature of Netskope is protection."
"The product's analytics part is pretty fine."
"Technical support is good. They are very helpful and quick to resolve any issues we have."
"I very much like the interface, it's very straightforward to use."
"Netskope started with a cloud-first approach, which makes it adaptable to the day-to-day changes that the cloud will generate."
"In summary, this is a good product, we have not found any problems, and I recommend it."
"Its deployment is very easy and quick. Their technical support is also very good."
"It allows the use of cloud since we can control risks vs. just blocking access."
"The URL filtering has been the most valuable feature."
"This solution helps you establish a secure connection from your laptop to the closest Zscaler point of presence, so you have protection anywhere in the world."
"Zscaler offers a centralized DLP solution for web, endpoint, and email."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"The main benefit that we have seen is performance improvements based on not having to backhaul traffic and getting cloud services closer to the user."
"Zscaler offers the best service since you are protected wherever you are."
"Zscalar Internet Access is for Internet security, like an Internet security gateway. I like how it runs seamlessly in the background with a single sign-on. The controls you can have on devices for Internet security are good, and it doesn't impact speed wherever you're connected. Overall, I think it's very good so far."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
 

Cons

"The dashboards for local use could be better."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"File integrity monitoring would be very advantageous as an additional feature."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"SSL decryption: We had issues with learners using apps instead of using web browsers."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"They can focus more on ease of admin, ease of use, and ease of migration."
"The solution's implementations can be made much easier because, currently, it is complex in nature."
"The limitations in Zero Trust's publisher sessions are a concern. Currently, it supports only between 15,000 to 32,000 sessions."
"If we need to allow a process that is blocked by Netskope, we have to manually check the logs to see why it is blocked. This can be time-consuming and inefficient"
"It needed some fine-tuning on core business sites that we used, which were sensitive to what we term a man-in-the-middle certificate by design. Some sites were not tolerant because they presented as potentially malicious. So, we just had to make some tweaks so that it would bypass or interpret it."
"A bit of latency is observed in some of the applications."
"Netskope's pricing is very high compared to other vendors, and compared to Zscaler, Netskope has less capability."
"They lack a cloud security posture management solution."
"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
"Zscaler Internet Access could improve by adding a VPN feature."
"We did hit a problem a while back where they didn't scale properly and we had some major issues."
"Sometimes, support isn't available."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The pricing is an issue. It is expensive if you have all of your users in the same location."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"They should work on licensing costs."
"Licensing is on a yearly basis."
"The pricing is very flexible."
"I would rate the pricing nine out of ten."
"The price of the solution is fair but it depends on your use case."
"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is low price."
"Netskope is a premium service, and its pricing ranges from medium to expensive."
"The tool's pricing is not too cheap or expensive. However, it can be costly for a small business."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"Our monthly fee is around R3000."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"The pricing for Zscaler Internet Access could be made cheaper."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"The price is competitive. It's not cheap and it's not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
8%
Construction Company
5%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise25
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What needs improvement with Netskope CASB?
Netskope's pricing is very high compared to other vendors, and compared to Zscaler, Netskope has less capability.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
What needs improvement with Zscaler Internet Access?
The admin UI and documentation for Zscaler Internet Access could be more intuitive for new users, specifically during...
 

Also Known As

iBoss Cloud Platform
Netskope CASB
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Cisco, Netskope and others in Cloud Access Security Brokers (CASB). Updated: March 2026.
886,426 professionals have used our research since 2012.