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Netskope vs Zscaler Internet Access comparison

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Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Netskope
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Cloud Access Security Brokers (CASB) (4th), Secure Access Service Edge (SASE) (3rd)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Netskope14.4%
Prisma Access by Palo Alto Networks14.3%
Cato SASE Cloud Platform10.0%
Other61.3%
Cloud Access Security Brokers (CASB)
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access12.1%
Cisco Umbrella12.8%
Prisma Access by Palo Alto Networks8.8%
Other66.3%
Secure Web Gateways (SWG)
 

Q&A Highlights

NC
Content Manager at PeerSpot
Oct 31, 2021
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
AV
Cyber security consultant at L&T Technology Services
User-friendly console integrates robust security features for seamless traffic management
Netskope serves as a single web console carrying out multiple functionalities: Zero Trust Network Architecture (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Web DLP, and firewall services. I can toggle between these features on a single platform, enhancing ease of use. In comparison, Zscaler requires multiple consoles for managing similar features. Having these functionalities integrated into one dashboard makes Netskope efficient and user-friendly.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Technical support is pretty sharp and very responsive."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The most valuable feature of Netskope is protection."
"Its deployment is very easy and quick. Their technical support is also very good."
"A feature that was valuable was the built-in website classification or safety ratings. Different websites would be rated according to analyses that the Netskope team had done, and we built policies on some of those scores. If the website scored less than a certain percentage, then we would have a different user experience around how the site would interact with the clients."
"Netskope is cloud-native, enabling differentiation of tenants in cloud applications, whether they are enterprise or personal, and provides control over shadow IT access."
"Technical support is pretty good."
"The most helpful features in Netskope are the data loss prevention module, the anti-malware module, and the integration that it has with Information Rights Management from Microsoft."
"It's a comprehensive security portfolio solution."
"Netskope is highly scalable and has supported our organization's growth without any challenges."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"The most valuable feature is bandwidth control."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The protection is most valuable."
"Zscaler offers a centralized DLP solution for web, endpoint, and email."
"One on the main benefits is protection all time from anywhere."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
 

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"File integrity monitoring would be very advantageous as an additional feature."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The reporting feature needs improvement."
"Sometimes, obviously, there are bugs."
"They lack a cloud security posture management solution."
"The configuration in the cloud model could be improved upon."
"There could be better integration with other solutions."
"The limitations in Zero Trust's publisher sessions are a concern. Currently, it supports only between 15,000 to 32,000 sessions."
"If we need to allow a process that is blocked by Netskope, we have to manually check the logs to see why it is blocked. This can be time-consuming and inefficient"
"Netskope needs to improve its stability."
"There is currently no DLP on-premises."
"The solution is still pretty new to the CASB environment."
"They could provide more time for the onboarding the training of an IT person."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"The admin UI and documentation for Zscaler Internet Access could be more intuitive for new users, specifically during initial rollout and advanced policy design."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"I would like to see more training and video documentation."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The price of the solution is fair but it depends on your use case."
"Netskope's pricing is reasonable compared to Microsoft."
"I recall that the price was considerably cheaper than that of Zscaler. It was around 60,000 AUD for 1,000 users per year and included some training and some premier support offerings. If we wanted to take advantage of the CASB capabilities, then there was an additional subscription fee, for which we didn't have the budget. On price, I would give Netskope a three or four out of five because it's quite expensive, but it offers a lot of value."
"The pricing is very flexible."
"Licensing fees are paid annually."
"The product's price is average."
"I would rate the pricing nine out of ten."
"On a scale from one to ten, where one is expensive, and ten is cheap, I rate the solution's pricing a six out of ten."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"It is a few pounds per user per month."
"If we need any extra features, the price will increase."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
9%
Comms Service Provider
5%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise25
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What needs improvement with Netskope CASB?
Netskope's pricing is very high compared to other vendors, and compared to Zscaler, Netskope has less capability.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
What needs improvement with Zscaler Internet Access?
The admin UI and documentation for Zscaler Internet Access could be more intuitive for new users, specifically during...
 

Also Known As

iBoss Cloud Platform
Netskope CASB
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Cisco, Netskope and others in Cloud Access Security Brokers (CASB). Updated: February 2026.
883,760 professionals have used our research since 2012.