LogMeIn Pro vs TeamViewer Tensor comparison

GoTo and TeamViewer are both solutions in the Remote Access category. GoTo is ranked #22 with an average rating of 9.0, while TeamViewer is ranked #7 with an average rating of 8.5. GoTo holds a 1.4% mindshare in VUS, compared to TeamViewer’s 6.5% mindshare. Additionally, 86% of GoTo users are willing to recommend the solution, compared to 100% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Aug 7, 2024

LogMeIn Pro and TeamViewer Tensor compete in the remote access solutions category. While users value LogMeIn Pro for pricing and support, TeamViewer Tensor's advanced feature set makes it a preferred choice for many.

Features:Users value LogMeIn Pro's seamless file transfer, efficient remote printing capabilities, and easy-to-use interface. TeamViewer Tensor is praised for its robust security features, versatile cross-platform compatibility, and advanced session recording functionalities. TeamViewer Tensor’s advanced functionalities give it a slight edge over LogMeIn Pro.

Room for Improvement:Users suggest that LogMeIn Pro could enhance its multi-monitor support, improve remote performance under low bandwidth, and offer better mobile app integration. For TeamViewer Tensor, users request a smoother update process, quicker customer service response times, and improved usability for non-technical users.

Ease of Deployment and Customer Service:LogMeIn Pro is noted for its straightforward deployment and responsive customer service. TeamViewer Tensor, while requiring a more complex setup, provides excellent customer support once deployed. The differences lie in the ease of initial deployment and support levels.

Pricing and ROI:LogMeIn Pro is commended for its reasonable setup costs and solid return on investment. TeamViewer Tensor, although more expensive, offers high value thanks to its extensive features and enhanced security measures. Users recognize that higher costs are justified by TeamViewer Tensor’s comprehensive offering.

To learn more, read our detailed LogMeIn Pro vs. TeamViewer Tensor Report (Updated: April 2025).

Buyer's Guide

LogMeIn Pro vs. TeamViewer Tensor

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.4%, down from 11.4% compared to the previous year. The mindshare of LogMeIn Pro is 1.4%, up from 1.0% compared to the previous year. The mindshare of TeamViewer Tensor is 6.5%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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IanWeekes

Technical Architect at National Grid

A cost-effective cloud solution to work on multiple devices

TeamViewer Tensor supports internal and external customers with IT support issues, enabling them to work on multiple operating systems and devices, such as laptops, desktops, tablets, and phones We focused on ensuring seamless connectivity to all devices and operating systems. At the time of its…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like how Intune brings everything into one place. For example, you can set up conditional access to applications and devices inside Intune. I also like the segregation inside the Intune devices. You can segregate them by Windows, iOS, iPadOS, macOS, and Android. You can sort it by platform, so you don't need to go into the devices section."

"Intune's most valuable feature is its centralized management capability."

"The Mobile Device Management in Intune is a valuable feature."

"Stable solution at a good price."

"I like how Intune deploys the policies and makes them customizable. You can deploy it through Intune and forget about it."

"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."

"It is a stable solution."

"Stable product that's easy to set up compared to other MDM products."

More Microsoft Intune pros

"I can login to my office computer, go into all of my software, and work from a remote location."

"This is a very reliable product and I've never had it crash."

"The ability to easily connect back and retrieve data from the computer systems that I have."

"They recently included the Kaspersky Security Suite as part of their Central Product."

"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."

"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."

"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."

"The remote services feature is definitely the most valuable, along with the capability to print remotely."

More LogMeIn Pro pros

"This product is very simple to use and you can connect whether you are behind a firewall or not."

"Remote desktop sharing is one valuable feature of the solution."

"The most valuable feature of TeamViewer Tensor is the remote access."

Cons

"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."

"The initial setup is a little bit complex."

"From my level of analysis, the feature I would prefer to see added to Microsoft Intune is extensive support. Anything that helps to diagnose the problem and solve it would be useful."

"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."

"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."

"Not all technicians are knowledgeable of the Microsoft solution, so they have to work on that as well."

"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."

"Intune's privilege management feature, while beneficial, is less intuitive than other Intune features, making it challenging to use."

More Microsoft Intune cons

"The only issue is that they could have a tier between 10 seats and 50."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."

"The high pricing of the product is its only shortcoming that needs improvement."

"Remote Access for external and internal customers."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

More LogMeIn Pro cons

"The solution could include more AI (Artificial Intelligence)."

"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."

Pricing and Cost Advice

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."

"We use Defender ATP and E5 licenses."

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."

"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."

"I have no comment on pricing of the solution."

"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."

"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."

"Microsoft Intune is not cost-effective as a standalone product."

More Microsoft Intune pricing and cost advice

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that."

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"It is very good."

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."

"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. "

More LogMeIn Pro pricing and cost advice

"The pricing is a little bit on the higher side."

"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."

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Top Industries

By visitors reading reviews

Educational Organization

19%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

Comms Service Provider

Computer Software Company

15%

Manufacturing Company

10%

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about LogMeIn Pro?

The remote services feature is definitely the most valuable, along with the capability to print remotely.

See all answers

What is your experience regarding pricing and costs for LogMeIn Pro?

The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.

See all answers

What needs improvement with LogMeIn Pro?

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. L...

See all answers

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer Tensor?

The most valuable feature of TeamViewer Tensor is the remote access.

See all answers

What is your experience regarding pricing and costs for TeamViewer Tensor?

Our company chose the corporate licensing option for the solution, but TeamViewer Tensor attempted to push us towards...

See all answers

Comparisons

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Compared 13% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 9% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

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Microsoft Remote Desktop Services vs LogMeIn Pro

Compared 41% of the time

LogMeIn Rescue vs LogMeIn Pro

Compared 21% of the time

LogMeIn Central vs LogMeIn Pro

Compared 10% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 7% of the time

ConnectWise ScreenConnect vs LogMeIn Pro

Compared 7% of the time

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TeamViewer vs TeamViewer Tensor

Compared 86% of the time

BeyondTrust Remote Support vs TeamViewer Tensor

Compared 3% of the time

Microsoft Remote Desktop Services vs TeamViewer Tensor

Compared 2% of the time

LogMeIn Rescue vs TeamViewer Tensor

Compared 2% of the time

Splashtop Remote Support vs TeamViewer Tensor

Compared 2% of the time

More TeamViewer Tensor Competitors

Product Reports

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Pro

April 2025

Download LogMeIn Pro product report

Buyer's Guide

Remote Access

May 2025

Download TeamViewer Tensor product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

The North Face, Slingbox, Lutron, The Weather Company

GE Oil & Gas, Android Police, Smartlaunch

Buyer's Guide

LogMeIn Pro vs. TeamViewer Tensor

April 2025

Free Report: LogMeIn Pro vs. TeamViewer Tensor

Find out what your peers are saying about LogMeIn Pro vs. TeamViewer Tensor and other solutions. Updated: April 2025.

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