Microsoft Remote Desktop Services vs TeamViewer Tensor comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Remote Desktop Services and TeamViewer Tensor based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Remote Desktop Services vs. TeamViewer Tensor Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can scale the product.""The performance meets our requirements and the stability is good.""The solution is now stable.""The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection.""The most valuable features are the desktop session and desktop virtualization.""Good screen draw feature and ability to use two monitors.""The solution has very smooth connectivity and is very user friendly.""We have scaled the solution and find this easy to do."

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"The most valuable feature of TeamViewer Tensor is the remote access.""This product is very simple to use and you can connect whether you are behind a firewall or not.""Remote desktop sharing is one valuable feature of the solution."

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Cons
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement.""I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client.""Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image.""The biggest reason we don't use the solution for our company's clients is the solution's prices.""Users have to re-enter their ID and password every time they log on, which is tedious and repetitive.""Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license."""The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security.""There could be some improvement in the integration of the solution."

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"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition.""The solution could include more AI (Artificial Intelligence).""The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."

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Pricing and Cost Advice
  • "The pricing is moderate."
  • "The solution has a perpetual license and it is purchased upfront."
  • "It will probably cost about $500 USD to get the resources set up in the cloud."
  • "Although not an expensive product, pricing is always something that can be improved."
  • "It's not an expensive solution."
  • "It's not an expensive product."
  • "Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
  • "The pricing could always be improved."
  • More Microsoft Remote Desktop Services Pricing and Cost Advice →

  • "The pricing is a little bit on the higher side."
  • "I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
  • More TeamViewer Tensor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer:The most valuable feature of TeamViewer Tensor is the remote access.
    Top Answer:Our company chose the corporate licensing option for the solution, but TeamViewer Tensor attempted to push us towards Tensor's licenses, which are not useful for us. The corporate license model was… more »
    Ranking
    2nd
    out of 45 in Remote Access
    Views
    10,005
    Comparisons
    8,806
    Reviews
    38
    Average Words per Review
    405
    Rating
    8.1
    9th
    out of 45 in Remote Access
    Views
    4,817
    Comparisons
    3,618
    Reviews
    3
    Average Words per Review
    351
    Rating
    8.3
    Comparisons
    Also Known As
    Remote Desktop Services, MS Remote Desktop Services
    Learn More
    Overview

    Microsoft Remote Desktop Services is a highly regarded remote access tool in addition to being a top-ranked Virtual Desktop Infrastructure (VDI) solution in the marketplace today.

    Microsoft Remote Desktop Services (RDS) is a suite of valuable elements of the Windows operating system (OS) that serve specific desired objectives. Microsoft RDS integrates various features that allow approved users to gain access to graphical desktops and Windows applications remotely. Approved users are able to deploy applications or even a complete desktop without having to install anything on their devices. Everything remains in the cloud. This ensures that there are never any compatibility issues and keeps the organization's original network secure at all times. Administrators are also able to ensure that data cannot be stored in any unapproved location, such as the local device, unapproved drives, or any other location.

    Microsoft RDS makes it easy for business organizations to access Windows Desktops and other Windows applications remotely to ensure today’s busy enterprise organizations are able to maintain the highest levels of productivity at all times. There are two basic ways organizations can effectively utilize RDS.


    • Microsoft Remote Desktop Component: This allows users to connect with various alternate desktops from their current device. Once the user has gained a secure connection based on the approved administrative permissions, the user can seamlessly access and interact with the remote desktop. Users have the feeling of having this new virtual desktop installed directly on their machine.


    • RemoteApp: Users are able to easily access cloud-based applications via their own personal desktop computers or other approved mobile devices. This application ensures overall application management is centralized and consistent throughout the entire business enterprise.


    Microsoft Remote Desktop Services Benefits

    Microsoft Remote Desktop Services has many benefits. Some of its most valuable benefits include:


    • Access Windows applications remotely from any device
    • Enhanced consistent application performance
    • Increased computing resources
    • Secure cloud-based data storage.
    • Streamlined management processes
    • Reduction in technical administrative resources
    • Reduction in hardware and device costs.
    • Improved employee productivity
    • Cost-effective
    • Improved Profitability
    • Reduce carbon footprint


    Microsoft Remote Desktop Services makes it easy for busy enterprise organizations to stay productive and remain competitive in today’s aggressive marketplace. An organization's end-users can be given access to their own specific desktops from any location, anytime, using any approved device. Additionally, users can access Microsoft applications without having an effect on their device's resource capacity or performance.

    Reviews from Real Users

    “What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely, and that's a good feature.” Pascal B., IT consultant at Secoptrial

    “The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility.” Jan S. Solution Architect at a tech services company

    “The most valuable features are that it is fast and cost-effective. I am not aware of a replacement currently on the market.” Ramon H. Director at Empaco

    TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

    Sample Customers
    Bank Alfalah Ltd.
    GE Oil & Gas, Android Police, Smartlaunch
    Top Industries
    REVIEWERS
    Financial Services Firm17%
    Manufacturing Company12%
    Computer Software Company10%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government9%
    Financial Services Firm8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company10%
    Government9%
    Healthcare Company6%
    Company Size
    REVIEWERS
    Small Business47%
    Midsize Enterprise22%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise20%
    Large Enterprise53%
    Buyer's Guide
    Microsoft Remote Desktop Services vs. TeamViewer Tensor
    March 2024
    Find out what your peers are saying about Microsoft Remote Desktop Services vs. TeamViewer Tensor and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 69 reviews while TeamViewer Tensor is ranked 9th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.2, while TeamViewer Tensor is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer Tensor writes "A user-friendly and stable solution providing remote desktop sharing functionality to its users". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Citrix Workspace and Parallels Access, whereas TeamViewer Tensor is most compared with TeamViewer, BeyondTrust Remote Support, TeamViewer Pilot and Parallels Access. See our Microsoft Remote Desktop Services vs. TeamViewer Tensor report.

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    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.