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Microsoft Remote Desktop Services vs TeamViewer Tensor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
305
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
82
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
TeamViewer Tensor
Ranking in Remote Access
8th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 8.5%, down from 11.9% compared to the previous year. The mindshare of TeamViewer Tensor is 4.3%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.3%
Microsoft Remote Desktop Services8.5%
TeamViewer Tensor4.3%
Other77.9%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Terje Romen - PeerSpot reviewer
CEO & Owner at Mono AS
Accessing the same desktop experience from anywhere but user template creation needs improvement
Mostly we are quite happy with it. However, some of us want a more powerful desktop. When not present, we use a remote tool called Splashtop, which is a good solution for some users. We have about ten licenses for those who need a powerful workstation at the office. We have not used many different tools. We are never in contact with Microsoft. These are quite basic configurations, to be honest. It's not complicated. AI is coming to or is already in some applications we are using. Not system-wise, however, it might be good. I'd rate the solution seven out of ten. It's quite good, yet certainly not perfect.
IW
Technical Architect at National Grid
A cost-effective cloud solution to work on multiple devices
TeamViewer Tensor supports internal and external customers with IT support issues, enabling them to work on multiple operating systems and devices, such as laptops, desktops, tablets, and phones We focused on ensuring seamless connectivity to all devices and operating systems. At the time of its…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The policy and compliance monitoring of devices and the software deployment are most valuable."
"Microsoft Intune is a tool designed for enterprise customers to protect enterprise data from leakage or sharing."
"It is a very stable and scalable cloud-only solution."
"The security compliance capabilities make it widely adopted across organizations."
"As the solution is a software as a service, the scalability is unlimited."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"The solution is really fast."
"The most valuable feature is performance."
"The most valuable feature is ease of use."
"I like that it works. In most cases, it's predictable. You know what you get."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"It's almost an out of the box function once you have installed the other components."
"You can scale the product."
"Microsoft Remote Desktop Services is stable and reliable."
"The most valuable feature of TeamViewer Tensor is the remote access."
"Remote desktop sharing is one valuable feature of the solution."
"This product is very simple to use and you can connect whether you are behind a firewall or not."
 

Cons

"Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"If we could remote into a device, it would be great. Currently, we cannot directly connect to the user device. We have to use other tools such as VMware for connecting to devices."
"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"Installing software in Microsoft Intune can be challenging if it is not already prepackaged."
"The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security."
"Sometimes, the updates break the system."
"The performance depends on connectivity."
"We face frequent disconnections."
"It could offer better security for enterprises."
"We would like configuration to be automatic and the price to be close to zero, however, that's not realistic."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"The stability must be improved."
"The solution could include more AI (Artificial Intelligence)."
"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."
"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."
 

Pricing and Cost Advice

"The cost of the license and the features are justified for myself as a technical person."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"The solution comes free with Microsoft Windows."
"I recall that you don't need to pay for Microsoft Remote Desktop Services because that's included in Windows."
"The pricing could always be improved."
"The solution has a pretty comparable pricing."
"The price of Microsoft Remote Desktop Services is reasonable."
"It's not an expensive product."
"The cost is fair."
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"The pricing is a little bit on the higher side."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
9%
Government
8%
Manufacturing Company
11%
Computer Software Company
11%
Government
8%
Comms Service Provider
7%
Manufacturing Company
13%
Computer Software Company
12%
Government
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business117
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise16
Large Enterprise31
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
In limited use cases, Microsoft Remote Desktop Services is free as it is defaulted by any Microsoft license. The paid...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services could be improved because we have keyboard compatibility issues with some platforms...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
GE Oil & Gas, Android Police, Smartlaunch
Find out what your peers are saying about Microsoft Remote Desktop Services vs. TeamViewer Tensor and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.