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Microsoft Remote Desktop Services vs TeamViewer Tensor comparison

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Buyer's Guide
Remote Access
July 2022
Find out what your peers are saying about Citrix, TeamViewer, Microsoft and others in Remote Access. Updated: July 2022.
621,327 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application.""We have scaled the solution and find this easy to do.""The solution has very smooth connectivity and is very user friendly.""The most valuable features of the solution are ease of use and the simple environment.""Microsoft Remote Desktop Services is stable and reliable.""The most valuable feature is ease of use.""The performance is one of the main features of this solution.""The most valuable feature is the ease of use."

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"This product is very simple to use and you can connect whether you are behind a firewall or not."

More TeamViewer Tensor Pros →

Cons
"The solution should have better security.""Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license."""Lacks a notification feature when internet is down.""In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost.""There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself.""I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client.""The training profiles could be better.""I would say it's expensive as there similar products available for free."

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"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

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Pricing and Cost Advice
  • "Although not an expensive product, pricing is always something that can be improved."
  • "It's not an expensive solution."
  • "It's not an expensive product."
  • "Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
  • "The pricing could always be improved."
  • "The solution is overly expensive."
  • "The solution comes free with Microsoft Windows."
  • "The price of Microsoft Remote Desktop Services is reasonable."
  • More Microsoft Remote Desktop Services Pricing and Cost Advice →

  • "The pricing is a little bit on the higher side."
  • More TeamViewer Tensor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Microsoft Remote Desktop Services is the ability to remote into a system that is not on-premises.
    Top Answer:Microsoft Remote Desktop Services comes free as part of Microsoft Windows.
    Top Answer:Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it.
    Top Answer:The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer:This product is very simple to use and you can connect whether you are behind a firewall or not.
    Top Answer:The pricing is a little bit on the higher side.
    Ranking
    3rd
    out of 34 in Remote Access
    Views
    20,376
    Comparisons
    17,485
    Reviews
    24
    Average Words per Review
    329
    Rating
    8.1
    9th
    out of 34 in Remote Access
    Views
    6,538
    Comparisons
    4,513
    Reviews
    1
    Average Words per Review
    314
    Rating
    9.0
    Comparisons
    Also Known As
    Remote Desktop Services, MS Remote Desktop Services
    Learn More
    Overview
    Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.

    TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

    Offer
    Learn more about Microsoft Remote Desktop Services
    Learn more about TeamViewer Tensor
    Sample Customers
    Bank Alfalah Ltd.
    GE Oil & Gas, Android Police, Smartlaunch
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Manufacturing Company16%
    Healthcare Company8%
    Government8%
    VISITORS READING REVIEWS
    Comms Service Provider23%
    Computer Software Company18%
    Government9%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider17%
    Manufacturing Company8%
    Government6%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise22%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise19%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise22%
    Large Enterprise52%
    Buyer's Guide
    Remote Access
    July 2022
    Find out what your peers are saying about Citrix, TeamViewer, Microsoft and others in Remote Access. Updated: July 2022.
    621,327 professionals have used our research since 2012.

    Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 26 reviews while TeamViewer Tensor is ranked 9th in Remote Access with 1 review. Microsoft Remote Desktop Services is rated 8.2, while TeamViewer Tensor is rated 9.0. The top reviewer of Microsoft Remote Desktop Services writes "Light, built into the operating system, and requires no implementation". On the other hand, the top reviewer of TeamViewer Tensor writes "Easy to configure, connects reliably, and allows us to perform administrative support tasks". Microsoft Remote Desktop Services is most compared with TeamViewer, Parallels Access, VMware Horizon, VMware Horizon View and Citrix Virtual Apps and Desktops, whereas TeamViewer Tensor is most compared with TeamViewer, BeyondTrust Remote Support, TeamViewer Pilot, LogMeIn Rescue and Splashtop Remote Support.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.