We performed a comparison between LeadSquared and Oracle CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"The initial setup is very easy."
"It is difficult to highlight the most valuable features because the system as a whole works very well for our loyal program. It is a very good system and I believe that they are the oldest loyalty system on the market. The service is very good, with many customizable options, and has a strong database to help us build our rules and point systems for the loyal program."
"It is a stable solution."
"The most valuable features of the solution I like are its stability and customization."
"Oracle CRM is a stable solution."
"Technical support is very fast. It's customer friendly."
"We are most comfortable with the user interface that Oracle CRM has, it is very good."
"It has a wide variety of use cases."
"For the most part, the solution is straightforward."
"The solution can get quite expensive, especially as you add more users."
"The notifications and workflow management can be improved in LeadSquared."
"It’s complex to customize the tool."
"Though Oracle CRM's support has a good reaction time, it needs to be better."
"With Oracle CRM, people report some usual downtime and frequent outages."
"I'd like to see more feature enhancements."
"In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic."
"The one thing that I hate about it is when you pay for services for a certain amount of time, the service ends just before it should be over. For example, I may pay for a month of service, but it will tell me the service is over before the month ends."
"The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it."
"Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round."
LeadSquared is ranked 28th in CRM with 2 reviews while Oracle CRM is ranked 7th in CRM with 31 reviews. LeadSquared is rated 7.6, while Oracle CRM is rated 7.8. The top reviewer of LeadSquared writes "Reliable and offers helpful technical support but is expensive". On the other hand, the top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". LeadSquared is most compared with Zoho CRM, ExtraaEdge and Salesforce Marketing Cloud, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud. See our LeadSquared vs. Oracle CRM report.
See our list of best CRM vendors and best Marketing Automation vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
