LeadSquared vs Zoho CRM comparison

LeadSquared
Read 4 LeadSquared reviews
  • 675 Views
  • 431 Comparison Views
80% willing to recommend
Zoho CRM
Read 48 Zoho CRM reviews
  • 3,492 Views
  • 1,333 Comparison Views
87% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between LeadSquared and Zoho CRM based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed LeadSquared vs. Zoho CRM Report (Updated: July 2024).
Buyer's Guide
LeadSquared vs. Zoho CRM
July 2024
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Helped 793,295 peers since 2012
 

Categories and Ranking

LeadSquared
Ranking in CRM
29th
Average Rating
7.6
Number of Reviews
4
Ranking in other categories
Marketing Automation (9th)
Zoho CRM
Ranking in CRM
5th
Average Rating
8.0
Number of Reviews
48
Ranking in other categories
Opportunity Management (3rd), Sales Force Automation (3rd)
 

Mindshare comparison

As of July 2024, in the CRM category, the mindshare of LeadSquared is 0.5%, down from 1.5% compared to the previous year. The mindshare of Zoho CRM is 2.8%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
Unique Categories:
Marketing Automation
1.3%
Opportunity Management
9.1%
Sales Force Automation
1.3%
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Jan 10, 2023
Reliable and offers helpful technical support but is expensive
It's an ERP for us to manage the planning of our people and to organize all our sales, invoices, planning, holidays, and everything like that. However, it's not for big firms; it's confidential products for small companies The product helped us to follow our invoicing and helped us to follow…
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JA
May 29, 2023
A stable and scalable cloud-based solution for process sales
The tool is being used to process sales, and it is basic software to hold the database of clients and all actions regarding sales perspective It has helped to manage, move forward, and also customize my processes. It has helped me with my sales pipeline, sales process, and performance. I am…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very easy."
"The most valuable feature of LeadSquared is an easy-to-understand user interface."
"The most valuable feature of LeadSquared is the customization."
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"The initial setup is pretty fast."
"The most valuable features include the dashboards, deal tracking, email tracking, notes, managing notes and the ability to manage databases in one place."
"Zoho CRM has a location-based feature where if I'm visiting certain customers in a day, it can indicate to me the most efficient route. However, this is if the location of all the offices or places is updated, it saves my time. The calendar in Zoho CRM is synchronized with Google Calander which is very useful for me."
"I am impressed with the product's information on customers."
"Zoho CRM has been a really good product. From a basic CRM perspective, we use it to maintain the details of our company's customers."
"Zoho CRM's best feature is its reporting."
"Zoho CRM is easy to use and easy to understand."
"I like that it is easy to get data in and out of it. We can export and import CSV files. I also like that the database is hierarchical, which allows me to be able to look at a parent and multiple children."
More Zoho CRM pros
 

Cons

"The solution can get quite expensive, especially as you add more users."
"The solution’s UI could be more user-friendly."
"The solution's report section is not very capable and could be improved."
"The notifications and workflow management can be improved in LeadSquared."
"The mobile application is a little complicated and could be simplified."
"The integration should be more user-friendly."
"It would be useful to have some way of mapping organizations that could add more value. If I have X company's database and am trying to create multiple contexts for different entities of the same company, I should be able to map it in such a way that I can see the organization chart."
"In Creator, you can do calculations and change another field immediately after you enter any value. If you add the quantity or price in any field, you can immediately change the total in Creator. The same functionality is not directly available in CRM because it is prebuilt."
"The chatbot feature is not very intelligent and lacks AI capabilities."
"The solution can improve by having a policy that allows us to integrate with the cloud."
"I have issues with the tool's scalability."
"I'm not sure that there is scalability potential for enterprises."
More Zoho CRM cons
 

Pricing and Cost Advice

"We have an annual renewable license for LeadSquared."
"LeadSquared is not as costly as other CRM solutions."
"The license is paid yearly, and it is about 30 euros per month per user."
"I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a five. However, the pricing is fine because we chose the enterprise plan as a private limited company."
"We have an annual license fee that costs $12,000."
"The basic plan has changed from $15 to $25 or $30."
"This solution is less expensive than Salesforce."
"Zoho CRM is an expensive tool."
"If you compare the pricing with SAP, it is well priced and you are able to pay as you go."
"The solution is cost-effective."
"Its price is lower than the other software."
More Zoho CRM pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
10%
Media Company
10%
Real Estate/Law Firm
9%
Educational Organization
82%
Computer Software Company
2%
Government
2%
Financial Services Firm
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about LeadSquared?
The most valuable feature of LeadSquared is the customization.
See all answers
What is your experience regarding pricing and costs for LeadSquared?
Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.
See all answers
What needs improvement with LeadSquared?
The solution’s UI could be more user-friendly.
See all answers
What do you like most about Zoho CRM?
Zoho CRM integrates easily with customer service workflows.
See all answers
What is your experience regarding pricing and costs for Zoho CRM?
The licensing model of Zoho CRM is quite easy to comprehend and the pricing is competitive. Zoho CRM is available at a fairly average price.
See all answers
What needs improvement with Zoho CRM?
There should be easy access to feature recommendations in the solution. A public repository can be created for the solution that will comprise all the possible features and use cases of Zoho CRM. P...
See all answers
 

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Product Reports

Buyer's Guide
CRM
July 2024
LeadSquared reportDownload LeadSquared product report
Buyer's Guide
Zoho CRM
June 2024
Zoho CRM reportDownload Zoho CRM product report
 

Learn More

LeadSquared
Zoho
 

Overview

LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page. It lets you :- 1. Automate lead capture from all sources 2. Run email, SMS and drip marketing campaigns 3. Prioritize amongst leads using quality and engagement scoring 4. Track lead activity on your website, landing pages, emails and calls, and 5. Access deep analytics about your sales and marketing activities. It is best fit for businesses in the Education, Real Estate, Financial Services, Health & Wellness, Travel & Hospitality, and Software sectors.

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

 

Sample Customers

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Buyer's Guide
LeadSquared vs. Zoho CRM
July 2024
Free Report: LeadSquared vs. Zoho CRM
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.