LeadSquared vs Zoho CRM comparison

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LeadSquared Logo
713 views|458 comparisons
80% willing to recommend
Zoho Logo
3,593 views|1,337 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between LeadSquared and Zoho CRM based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed LeadSquared vs. Zoho CRM Report (Updated: May 2024).
772,017 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of LeadSquared is the customization.""The most valuable feature of LeadSquared is an easy-to-understand user interface.""LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly.""The initial setup is very easy."

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"The solution is always stable.""There's no installation required.""For the most part, the solution is stable.""Zoho CRM is very simple and easy to use.""CRM software that's simple to use, with good technical support, scalability, and stability.""Customer tracking, order management, sales tracking and PO tracking provide efficiency.""The product is customizable.""Its initial setup process for the cloud-based version is straightforward."

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Cons
"The notifications and workflow management can be improved in LeadSquared.""The solution’s UI could be more user-friendly.""The solution's report section is not very capable and could be improved.""The solution can get quite expensive, especially as you add more users."

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"In Creator, you can do calculations and change another field immediately after you enter any value. If you add the quantity or price in any field, you can immediately change the total in Creator. The same functionality is not directly available in CRM because it is prebuilt.""There are at least two big pieces. One is just the ability to reorganize the data and clean it up to eliminate duplicates and things like that. It is very manual at the moment. It only gives us certain fields that we can check on. Because of our particular database, it creates a problem. We deal with hospitals, and there are 50 hospitals. It is tough to figure out which one is which. Is it this one or the other one? So, trying to clean things up is very difficult. I'd like to have more ability to share data fields. The data is structured into different buckets, and I frequently have to create the same field in two different buckets. It would be nice if I could just do a view-only field in another bucket. In my contact bucket, I would like to be able to have just a view-only of the account information so that I don't need to enter it again, which is what I have to do currently.""The chatbot feature is not very intelligent and lacks AI capabilities.""We'd like the solution to be less expensive.""The MCR capabilities have some limitations.""Adding a new contract to the solution is quite complicated.""Some of our clients could not develop their requirements using the product.""I have issues with the tool's scalability."

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Pricing and Cost Advice
  • "I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost."
  • "The license is paid yearly, and it is about 30 euros per month per user."
  • "We have an annual renewable license for LeadSquared."
  • "LeadSquared is not as costly as other CRM solutions."
  • More LeadSquared Pricing and Cost Advice →

  • "There is a license required for this solution."
  • "It is around $1000 a month."
  • "Compared to other CRMs, it is very cheap."
  • "We have an annual license fee that costs $12,000."
  • "If you compare the pricing with SAP, it is well priced and you are able to pay as you go."
  • "We pay for an annual license to use this solution."
  • "There is an annual license."
  • "The licensing is the subscription, where we pay $50 per month per user."
  • More Zoho CRM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of LeadSquared is the customization.
    Top Answer:Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.
    Top Answer:The solution’s UI could be more user-friendly.
    Top Answer:Zoho CRM integrates easily with customer service workflows.
    Top Answer:The product is affordable. I rate the product’s pricing a three out of ten, where one is cheap and ten is expensive.
    Top Answer:The reporting for developers should be improved.
    Ranking
    29th
    out of 172 in CRM
    Views
    713
    Comparisons
    458
    Reviews
    2
    Average Words per Review
    406
    Rating
    7.5
    6th
    out of 172 in CRM
    Views
    3,593
    Comparisons
    1,337
    Reviews
    29
    Average Words per Review
    398
    Rating
    8.2
    Comparisons
    SAP CRM logo
    Compared 24% of the time.
    monday.com logo
    Compared 23% of the time.
    Bitrix24 logo
    Compared 15% of the time.
    Microsoft Dynamics CRM logo
    Compared 10% of the time.
    Odoo logo
    Compared 6% of the time.
    Learn More
    Overview
    LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page. It lets you :- 1. Automate lead capture from all sources 2. Run email, SMS and drip marketing campaigns 3. Prioritize amongst leads using quality and engagement scoring 4. Track lead activity on your website, landing pages, emails and calls, and 5. Access deep analytics about your sales and marketing activities. It is best fit for businesses in the Education, Real Estate, Financial Services, Health & Wellness, Travel & Hospitality, and Software sectors.

    Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

    Sample Customers
    Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,
    JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Manufacturing Company10%
    Media Company10%
    Real Estate/Law Firm9%
    REVIEWERS
    Computer Software Company17%
    Financial Services Firm8%
    Non Tech Company8%
    Mining And Metals Company8%
    VISITORS READING REVIEWS
    Educational Organization81%
    Computer Software Company3%
    Government2%
    Financial Services Firm2%
    Company Size
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise24%
    Large Enterprise49%
    REVIEWERS
    Small Business71%
    Midsize Enterprise12%
    Large Enterprise16%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise83%
    Large Enterprise9%
    Buyer's Guide
    LeadSquared vs. Zoho CRM
    May 2024
    Find out what your peers are saying about LeadSquared vs. Zoho CRM and other solutions. Updated: May 2024.
    772,017 professionals have used our research since 2012.

    LeadSquared is ranked 29th in CRM with 4 reviews while Zoho CRM is ranked 6th in CRM with 47 reviews. LeadSquared is rated 7.6, while Zoho CRM is rated 8.0. The top reviewer of LeadSquared writes "Reliable and offers helpful technical support but is expensive". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". LeadSquared is most compared with ExtraaEdge and Salesforce Marketing Cloud, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and Odoo. See our LeadSquared vs. Zoho CRM report.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.