We performed a comparison between LeadSquared and Zoho CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is very easy."
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"We can customize the solution the way we want to."
"Zoho CRM's best feature is its reporting."
"We use the solution for different projects. We use it to patch lead details from clients' sources."
"I think the whole pipeline tracking is most useful for us."
"I like the solution's reminder feature which is helpful for big projects. There are many tasks that run at the same time. The reminder feature makes things easy for me since I use Zoho's mobile version as well."
"Zoho CRM integrates easily with customer service workflows."
"The most valuable solution of Zoho CRM is lead management and analytics. It has a powerful analytics tool."
"I like Zoho CRM's automatic lead assignment and automated workflows."
"The solution can get quite expensive, especially as you add more users."
"The notifications and workflow management can be improved in LeadSquared."
"There are at least two big pieces. One is just the ability to reorganize the data and clean it up to eliminate duplicates and things like that. It is very manual at the moment. It only gives us certain fields that we can check on. Because of our particular database, it creates a problem. We deal with hospitals, and there are 50 hospitals. It is tough to figure out which one is which. Is it this one or the other one? So, trying to clean things up is very difficult. I'd like to have more ability to share data fields. The data is structured into different buckets, and I frequently have to create the same field in two different buckets. It would be nice if I could just do a view-only field in another bucket. In my contact bucket, I would like to be able to have just a view-only of the account information so that I don't need to enter it again, which is what I have to do currently."
"They should provide an option to customize modules."
"The integration should be more user-friendly."
"Support could be more knowledgeable."
"The MCR capabilities have some limitations."
"I'm not sure that there is scalability potential for enterprises."
"There was a challenge while deploying Zoho when we brought an API code. Because integrations "aren't perfect" for every organization."
"The mobile application is a little complicated and could be simplified."
LeadSquared is ranked 27th in CRM with 2 reviews while Zoho CRM is ranked 6th in CRM with 47 reviews. LeadSquared is rated 7.6, while Zoho CRM is rated 8.0. The top reviewer of LeadSquared writes "Reliable and offers helpful technical support but is expensive". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". LeadSquared is most compared with ExtraaEdge and Salesforce Marketing Cloud, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and Odoo. See our LeadSquared vs. Zoho CRM report.
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