ISL Online vs LogMeIn Pro comparison

ISL Online and GoTo are both solutions in the Remote Access category. ISL Online is ranked #21 with an average rating of 9.0, while GoTo is ranked #27. ISL Online holds a 1.0% mindshare in VUS, compared to GoTo’s 1.4% mindshare. Additionally, 100% of ISL Online users are willing to recommend the solution, compared to 86% of GoTo users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

LogMeIn Pro and ISL Online are both competing in the remote desktop solutions category. Users generally favor ISL Online for its comprehensive features and ease of use, but LogMeIn Pro is recognized for its efficient customer support.

Features: LogMeIn Pro users value multi-monitor support, file-sharing capabilities, and efficient customer support. ISL Online is praised for its cross-platform support, flexibility, and a wider range of features.

Room for Improvement: LogMeIn Pro users report needing better mobile app performance, a more intuitive navigation experience, and improvements in interface design. ISL Online users suggest enhancing session recording, adding more integration options, and refining user interface elements.

Ease of Deployment and Customer Service: LogMeIn Pro is known for a straightforward deployment process and effective customer support. ISL Online has a simple deployment and is highly rated for its effective and timely support, making it slightly more favorable according to user reviews.

Pricing and ROI: LogMeIn Pro is perceived as more expensive, but users feel the cost is justified by the value and support provided. ISL Online offers competitive pricing with a good return on investment, making it a popular choice for cost-conscious buyers.

To learn more, read our detailed ISL Online vs. LogMeIn Pro Report (Updated: September 2025).

Buyer's Guide

ISL Online vs. LogMeIn Pro

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of October 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, down from 9.7% compared to the previous year. The mindshare of ISL Online is 1.0%, down from 1.1% compared to the previous year. The mindshare of LogMeIn Pro is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.6%
ISL Online	1.0%
LogMeIn Pro	1.4%
Other	88.0%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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ErikDas

Owner at Cherub

Easy to deploy, stable, scalable and safe

I previously used TeamViewer. ISL Online is definitely the better choice compared to TeamViewer, as it offers a more secure connection that does not involve peer-to-peer transport, and all data is encrypted. A single license for ISL Online costs about the same as TeamViewer but with multiple licenses, ISL Online is cheaper.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."

"The security features are most definitely valuable. If I have to give an example, the lockdown features that prevent employees from configuring anything or downloading company data are valuable. We get high-quality device protection, malware protection, and information protection at the same time."

"The user experience of Microsoft Intune is quite good because there's not much disturbance in the background; it's just running in the background."

"It is absolutely a positive investment."

"Intune has automated the deployment of patches and applications, which is more efficient and easier. It allows us to deploy applications, packages, Windows updates, and security updates like BitLocker encryption more efficiently and easily."

"It has improve our organization through the remote management of non-domain joined devices."

"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."

"This solution saves us a lot of time once it's implemented."

More Microsoft Intune pros

"It's much easier to connect with other services, and it's working great. We haven't had any problems."

"Setting up the solution is easy and there's no maintenance involved."

"The most valuable feature is safety."

"The code can be delivered in multiple ways, including an email with a link for an unattended connection."

"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."

"I personally really appreciate the file transfer feature as it is really easy to use."

"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."

"We can also monitor our systems at any time from practically anywhere."

More ISL Online pros

"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."

"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."

"This is a very reliable product and I've never had it crash."

"User interface."

"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."

"I can login to my office computer, go into all of my software, and work from a remote location."

"Scalability-wise, I rate the solution a ten out of ten."

"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."

More LogMeIn Pro pros

Cons

"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."

"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."

"Microsoft Intune could improve in reporting data for endpoints and fleets. Enhanced capabilities to run queries and gather specific device data to identify trends or issues would be beneficial. The feature parity for MacOS and handling devices from an MDM perspective is not comprehensive. Consolidation of these functionalities within Intune would simplify processes and finances."

"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."

"I want more secure, reliable, and efficient security policies."

"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."

"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."

"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."

More Microsoft Intune cons

"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."

"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."

"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."

"It would be helpful if they had iSupport for supporting Apple phones."

"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."

"I would like to be able to access and manage all brands of smartphones."

"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."

"They need to better advertise the features."

More ISL Online cons

"The high pricing of the product is its only shortcoming that needs improvement."

"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."

"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"Remote Access for external and internal customers."

"The only issue is that they could have a tier between 10 seats and 50."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

More LogMeIn Pro cons

Pricing and Cost Advice

"The purchase of the product was handled by someone else."

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."

"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."

"Even if they charge a premium, they aim to provide equal value."

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."

"Microsoft Intune is not cost-effective as a standalone product."

"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."

More Microsoft Intune pricing and cost advice

"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."

"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. "

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that."

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

"Lower the price for an individual user. "

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"It is very good."

More LogMeIn Pro pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

20%

Comms Service Provider

12%

Performing Arts

University

Manufacturing Company

11%

Comms Service Provider

10%

Financial Services Firm

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	46
Large Enterprise	152

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	11
Large Enterprise	5

Questions from the Community

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What are the pros and cons of Microsoft Intune?

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TeamViewer Business vs ISL Online

Compared 72% of the time

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Compared 15% of the time

Splashtop Remote Support vs ISL Online

Compared 13% of the time

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Compared 30% of the time

LogMeIn Rescue vs LogMeIn Pro

Compared 18% of the time

GoTo Resolve vs LogMeIn Pro

Compared 9% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 9% of the time

ScreenConnect vs LogMeIn Pro

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Product Reports

Buyer's Guide

Microsoft Intune

September 2025

Download Microsoft Intune product report

Buyer's Guide

ISL Online

September 2025

Download ISL Online product report

Buyer's Guide

LogMeIn Pro

September 2025

Download LogMeIn Pro product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

ISL Online empowers organizations by providing versatile remote support solutions. It connects IT professionals with clients seamlessly, allowing efficient management of servers and business applications across different platforms.

ISL Online stands out in the industry by facilitating remote customer support with reliability and security. It enables IT companies to troubleshoot and assist clients by establishing stable connections effortlessly. The software ensures easy file transfers and categorization of devices, supporting multiple platforms for high uptime. With simple setup, users can manage devices remotely without interference. Enhancements include session recording, drawing tools, and an easily accessible code for remote connections. These features support organizations in maintaining efficiency and high service levels.

What are the key features of ISL Online?

Seamless Remote Connections: Facilitates interference-free connectivity.
Efficient File Transfer: Simplifies file retrieval and updates.
Platform Support: Ensures stability across devices and operating systems.
Security: Offers secure, attended access with ISL Light.
Session Tools: Includes drawing utilities and session recording.

What benefits to look for in ISL Online reviews?

Responsiveness: Offers quick customer support and feedback.
Reliability: Maintains consistent performance and uptime.
Security: Provides secure connections with simple code access.
Flexibility: Allows easy management of unattended devices.

ISL Online is extensively implemented in sectors like national broadcasting companies and public administration offices, aiding in secure remote support and unattended server control. Its flexibility allows these industries to manage devices efficiently, ensuring quick and effective technical assistance.

ISL Online

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

Sample Customers

Mitchells and Buzzers, Callaway

Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata

The North Face, Slingbox, Lutron, The Weather Company

Buyer's Guide

ISL Online vs. LogMeIn Pro

September 2025

Free Report: ISL Online vs. LogMeIn Pro

Find out what your peers are saying about ISL Online vs. LogMeIn Pro and other solutions. Updated: September 2025.

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